--- description: Busca información actualizada sobre Workbooks en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Workbooks con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Workbooks: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/230/crm/software) > [Workbooks](/software/9531/workbooks-crm) # Workbooks Canonical: https://www.getapp.com.co/software/9531/workbooks-crm Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/9531/workbooks-crm?page=2) > Workbooks es un proveedor de aplicaciones CRM diseñadas para organizaciones pequeñas y medianas. Con sede en el Reino Unido, este paquete de software permite a los clientes acelerar el crecimiento de las ventas, mejorar la ejecución de marketing, agilizar los procesos comerciales y mejorar su asistencia al cliente. > > Veredicto: 112 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 112 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Workbooks - **Ubicación**: East Hartford, EE. UU. - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: US$ 45,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés - **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Francia, Guernesey, Irlanda, Isla de Man, Jersey, Reino Unido ## Funciones - AI Copilot - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Almacenamiento de documentos - Análisis de evolución de ventas - Aplicación móvil - Automatización de marketing - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de contactos - Búsqueda de clientes potenciales - Búsqueda/filtro - CRM - Campos personalizables - Captura de clientes potenciales - Catalog Management - Catálogo de productos - Clasificación ## Integraciones (en total: 10) - Box - Dotdigital - Force24 - GoCardless - Google Docs - Mailchimp - Microsoft Outlook - Sage 50 Accounting - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) ## Categorías relacionadas - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) - [Software de gestión de contactos](https://www.getapp.com.co/directory/337/contact-management/software) - [Sistemas automatizados de ventas](https://www.getapp.com.co/directory/338/sales-force-automation/software) - [Herramientas de administración de leads](https://www.getapp.com.co/directory/339/lead-management/software) - [Software CRM online](https://www.getapp.com.co/directory/232/online-crm/software) ## Alternativas 1. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.com.co/software/90378/salesforce) — 4.4/5 (18803 reviews) 4. [HubSpot CRM](https://www.getapp.com.co/software/102533/hubspot-crm) — 4.5/5 (4481 reviews) 5. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5846 reviews) ## Opiniones ### "Workbooks is great for sales cycles and orders, easy to use and plenty of features\!" — 4.0/5 > **Jenny** | *31 de octubre de 2017* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I only use workbooks for sales administration work, keeping track of the sales team opportunities and leads. The filter function and all the information you can store in a single record is ideal when you have lots of records. > > **Puntos en contra**: The search tool is not ideal, it could be better, needs more advanced options. I also think creating a report is a lot more complicated than it needs to be, different criteria and views makes it hard to use. ----- ### "Exceptional ease of use" — 5.0/5 > **Usuario verificado** | *30 de octubre de 2017* | Servicios para instalaciones > > **Puntos a favor**: The configuration is simple and straightforward and yet at the same time is really powerful as you can easily add report cells, meaning that it gives a much broader view of the client. I like the mapping module and again you can customer this to show the information that you need as a business. Integration with Web Insights and Gatormail plus the workflow means that you have a platform that offer marketing automation. Easy to set up new users but also very secure, if you use the the security features. The service offered by the support team is second to none - always patient, exceptionally knowledgeable and always solution oriented. I could not do my job without Workbooks > > **Puntos en contra**: Need to make sure that you do not use Internet explorer, especially with the gator mail add-on as it is then very slow but runs brilliantly on other browsers. The knowledge base is good but if would be helpful to have printable pdfs of the pages so that you can use them as manual when printed out ----- ### "Slugish and painful but gets the job done" — 3.0/5 > **Usuario verificado** | *21 de noviembre de 2017* | Software informático | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: It allows us a company to run our business. We can track support cases and organisational contracts. Saas system means no server maintenance, upgrades take place at night so little downtime. > > **Puntos en contra**: So many windows to click and wait for things to open. At times it can take minutes for windows to open. Its not built as a support system, so it's only logging the emails which are sent with categorisations. Contact their support team can be complex as they only allow 2 authorised contacts, so if your 2 colleagues happen to be off they won't answer your call. > > Integrated accounting and support systems. We can see if a company has an active contract before we provide support. Everything is logged and whole team can login to see the status of the cases. ----- ### "I like the customisability of the application." — 5.0/5 > **Usuario verificado** | *3 de noviembre de 2017* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the way you can pretty much create anything using there API and PHP based script database. There GITHub site gives pointers but anyone with minor knowledge of workbooks and PHP skills can start to be clever and automate process's. > > **Puntos en contra**: It would be great to be able to give the ticketing aspect (ITSM) different referance's at system level for incidents/problems/changes. There is very little that i dis-like about this software as any issues can be raised and put into development. Often issues are experienced by multiple customers and work arounds are certainly possible. > > increased efficiency through automation Increased monitoring and reporting Increased infomation to better understand our business ----- ### "It is easy to use and cutomise." — 5.0/5 > **Teresa** | *27 de octubre de 2017* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This was a big step for our business as our processes were all done manually. This has revolutionised the business as almost everything is system generated. It is a fanatic piece of software. > > **Puntos en contra**: The reporting element can be a little overwhelming but the support received is second to none. Other than that it is great\! > > No more manual processes\! Real time reporting on quotes, orders and invoicing. Management dashboards. Tracking Sales against targets Following up on opportunities. The list is endless :) ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/9531/workbooks-crm?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/9531/workbooks-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados