--- description: Busca información actualizada sobre Blackbaud CRM en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Blackbaud CRM con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Blackbaud CRM: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/169/fundraising/software) > [Blackbaud CRM](/software/91747/blackbaud-crm) # Blackbaud CRM Canonical: https://www.getapp.com.co/software/91747/blackbaud-crm Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91747/blackbaud-crm?page=2) > Blackbaud CRM ofrece recaudación de fondos, aplicaciones online, investigación y analíticas de oportunidades prácticas y marketing directo multicanal en una plataforma que activa una visión integrada de la experiencia de los integrantes en toda la organización. Creado para las organizaciones sin fines de lucro más grandes con necesidades muy complejas, Blackbaud CRM está diseñado para funcionar en torno a tus procesos únicos, ya sean programas de patrocinio, oficinas internacionales con misiones en todo el mundo o modelos de organización federados. Blackbaud CRM resuelve los desafíos de las medianas y grandes organizaciones sin ánimo de lucro. > > Veredicto: 50 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 50 Opiniones | | Facilidad de uso | 3.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.9/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Blackbaud - **Ubicación**: Charleston, EE. UU. - **Constitución**: 1981 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Base de datos de miembros - CRM - Creación de informes y estadísticas - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de páginas web - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Para organizaciones sin ánimo de lucro - Procesamiento de pagos ACH - Seguimiento de donaciones - Seguimiento de la participación ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recaudación de fondos](https://www.getapp.com.co/directory/169/fundraising/software) ## Categorías relacionadas - [Software de recaudación de fondos](https://www.getapp.com.co/directory/169/fundraising/software) - [Software CRM para ONGs](https://www.getapp.com.co/directory/1517/nonprofit-crm/software) - [Software para asociaciones sin ánimo de lucro](https://www.getapp.com.co/directory/775/nonprofit/software) - [Software de gestión de campañas](https://www.getapp.com.co/directory/304/campaign-management/software) ## Alternativas 1. [Givebutter](https://www.getapp.com.co/software/114523/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.getapp.com.co/software/108833/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.getapp.com.co/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 4. [Bloomerang](https://www.getapp.com.co/software/103573/bloomerang) — 4.7/5 (1287 reviews) 5. [Neon CRM](https://www.getapp.com.co/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (613 reviews) ## Opiniones ### "Crm for fundraisers" — 5.0/5 > **Usuario verificado** | *15 de septiembre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that crm can easily track interactions with top donors and fundraisers that I meet with on a weekly basis. > > **Puntos en contra**: Understanding some of the functionality of crm blackbaud takes some time, it is a little hard to understand/ learn at first. > > Overall, blackbaud CRM is a good application that took me a little bit of time to use its full functionality. ----- ### "Blackbaud is the gold standard" — 5.0/5 > **CORINNE** | *5 de noviembre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulate data any way you can imagine. Now that I have worked with other donor databases, I've come to appreciate in an even deeper way how much functionality Blackbaud's programs have. > > **Puntos en contra**: It takes a fair amount of experience and training to get the most out of the software, just because it can do SO much\! It is fairly user friendly for the basics, but when you are doing advanced query building and importing large amounts of data, you are going to need some technical assistance. But, they are pretty good about providing it. > > Overall, Blackbaud CRM is the gold standard for non profit fundraising software. It is expensive, but if your organization is large enough to afford it AND if you take the time and resources to train your employees to get the most out of it, you will gain tremendous insight into your donors and constituents. ----- ### "Lackluster Customer Service, Limited Flexibility, and Expensive" — 3.0/5 > **Christopher** | *2 de abril de 2019* | Instituciones religiosas | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The software is extremely detailed and if the user is trained it takes much less manual implementation than other less expensive competitors. This software is offered on the desktop as well as a cloud-based version. There are many additional products offered with the CRM to offer a whole encompassing experience with little manual effort. > > **Puntos en contra**: Complex and not user friendly, difficult to teach new users, and for small non-profits too many options. > > To start, Blackbaud has terrible customer service. My organization has been with Blackbaud over two decades and when interacting with our Blackbaud financial representative I was not informed of this information. Blackbaud would require my organization lock into 3-year contracts at a time. Furthermore, my organization paid extra for this product called "Address Finder NXT" which is suppose to update the donor list for deceased donors. However, when performing my own experiment this product was not accurate. My organization did not renew a contract so Blackbuad auto-renewed my organization for another 3 years without our permission. As the new development coordinator I ended our 23-year relationship with Blackbaud for a more affordable customer-friendly Donor software company. For small non-profits I would not recommend Blackbaud. I would never recommend Blackbaud CRM to any organization. ----- ### "Powerful tool for the Right Organization\!" — 4.0/5 > **Adrienne** | *3 de diciembre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Blackbaud CRM is a robust system. Constituent profiles allow for you to collect a wealth of information about your constituents and use it to analyze, communicate, and solicit donations or sell your products. You can not only collect biographical information, you can also upload media, create action tracks (work flows), record giving history, etc. You can also add custom attributes for anything that is not out of the box. There is a lot of support available for blackbaud products and a knowledgeable support team dedicated to answering questions and troubleshooting. > > **Puntos en contra**: Software is a little clunky at times, you have to use it as it was intended or create workarounds to make things work. Software is pricey for a non-profit. Learning curve can be high for new users. When it comes to Membership, which is a big part of our business, the functionality is basic. > > Blackbaud CRM has given us a baseline for what to look for in a software. It has a lot of features and functionality that can be adapted for an organization. ----- ### "Blackbaud is great for non-profits\!" — 5.0/5 > **Chelsea** | *27 de diciembre de 2018* | Museos e instituciones | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I love that Blackbaud has many different software options. The non-profit I work for used Blackbaud's Raisers Edge software for many years and switched to Altru in 2012 as our CRM needs had increased/developed as our organization grew. I also am appreciative of the time and attention that Blackbaud employees provide when support or training is needed. > > **Puntos en contra**: Blackbaud's client base is largely owned by non-profit organizations. Non-profits aren't typically the kind that can spend thousands of dollars on software every month. However, Blackbaud's products are very costly. I would say they are worth the money, if it's affordable. But I do question their motives when it comes to cost, as they seem very high for who the products are for. > > Blackbaud has allowed our team to increase relationship with our patrons through the careful documentation of every interaction and helpful information regarding the constituent- including sales orders, event registrations, donations, prospect management, memberships, contact information, household/organization relationships, marketing communications, etc. We also utilize the training and support available through Blackbaud to ensure we are using their tools to their full potential. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91747/blackbaud-crm?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/91747/blackbaud-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados