athenaOne

3,8 (848)
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Software EHR para profesionales de la salud.

Sobre athenaOne

athenaClinicals ayuda a los médicos a brindar una atención de alta calidad. Gestiona el momento de la atención para obtener la máxima productividad clínica, realiza servicios administrativos y de calidad en nombre de los médicos para garantizar el pago completo y supervisa todas las órdenes médicas para cerrar el círculo de resultados y atención de seguimiento. Los médicos se benefician con el acceso continuo e integrado a las mejores consultas de la red clínica más grande del país, así como a las normas de calidad y a las pautas del sector más actualizadas y amplias.


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athenaOne

3,8 (848)
VS.

Precio inicial

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Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

82
60

Integraciones

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Facilidad de uso

3,8 (848)
4,1 (98)

Relación calidad-precio

3,5 (848)
3,9 (98)

Atención al cliente

3,6 (848)
4,0 (98)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

3,8 /5
(848)
Relación calidad-precio
3,5/5
Funciones
3,8/5
Facilidad de uso
3,8/5
Asistencia al cliente
3,6/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 848
Melanie
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Medical clinic emr

Revisado el 18/3/2018

Puntos a favor

I loved using Athenaclinicals. It has lots of helpful learning modules to help train staff. Creating reports was a big help as well.

Puntos en contra

Clearing claim holds is a challenge because the language is not alwats easy to interpret! Offering learning modules would help.

Lori
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Perfect for us!

Revisado el 10/10/2023

In general I relate to the mission of Athena and see the work happening to address the hard issues...

In general I relate to the mission of Athena and see the work happening to address the hard issues in healthcare which feels supportive.

Puntos a favor

AthenaOne is focused on making the work we do each day simpler. They listen and use the customer voice to drive changes in the product.

Puntos en contra

First level case responses are gat don’t address the issue adequately.

Alternativas consideradas

Cerner Ambulatory EHR

Razones para elegir athenaOne

The revenue cycle components that Athena makes available. The focus on outpatient care and the history of this focus.

Razones para cambiar a athenaOne

The culture of athena, the pricing structure, easy to use ehr functionality.
Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Report Data is NOT true data

Revisado el 20/4/2019

Overall experience is one of much dislike to having to "vote" to get improvements. If they wanted...

Overall experience is one of much dislike to having to "vote" to get improvements. If they wanted to build a practice customizable EMR, they missed the mark gravely. Changes happened in November to the UDS reporting capability. Reports for clinical data were a mess, unreasonable, and horribly incorrect. They need much help with writing the logic in their reporting criteria.

Puntos a favor

Facesheet shows all of the pertinent information on each patient before an encounter is open.
AS LONG AS the clinical staff have updated the chart correctly.

Puntos en contra

I am stating this as a personal opinion that does not represent my present or past employer. I have used this EMR for FIVE (5) years in front office. back office, management, and reports. There are too many workarounds for the providers and support staff. Their logic in reports is insane. Data does not pull accurately, so charts have to be manually checked to see if a measure is actually satisfied. Calling the CSC in FIVE years, has resulted in ONE (1) helpful specialist, the others always have to put in a further review case, which never gets answered logically. I ask specifics and am given back elusive answers that leave me feeling inept, and I know it is this system, not my experience or understanding. ACO and UDS reporting is LOGICAL. The number of patients in a measure, like tobacco screening and cessation, is the denominator. The number of patients that have been screened for use and cessation education is the numerator. Easy to understand. Except Athena report logic doesn't pull accurate data. I have had to manually look at charts to see if the work was done by the clinical staff and change my data reporting that way before I report it out, and as of yesterday, out of 564 charts that "need data" in this report, 75 out of 100 satisfied the measure within the chart but not within the report. This is one example of the problems with the Athena logic, and why I would never recommend this to any FQHC that needs to report data to CCPM, ACO or HRSA.

Colleen
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Athena review

Revisado el 18/10/2019

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has...

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Puntos a favor

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Puntos en contra

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Julie
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Bells and whistles

Revisado el 14/10/2019

We are a Family Medicine Residency which makes managing the clinic more complex for us than most...

We are a Family Medicine Residency which makes managing the clinic more complex for us than most clinics because our providers are all part-time, there's Faculty over site of the Residents, and they are learning. We went live 2 1/2 years ago with 75 end-users and have been very successful with Athena. Implementation took about 2 1/2 months and was up to full schedules within 5 weeks of go-live. We've added on Dulcian CCM software which has helped us earn a lot of income doing CCM just documenting time we were missing in our old EHR. We've also implemented electronic check in which has helped get more historical information in our charts and more screeners completed on our patients. We realized a 1 FTE decrease in Medical Records and have realized savings in other areas.

Puntos a favor

There are lots of bells and whistles built into the software and they are moving towards releasing more and improving all the time. Free interfaces make life so much easier for us! Athena listens to users when developing the software, they are visionary with future software needs in order to meet MIPS requirements. Implementation was big but there were people helping us through each step. We have an amazing Account Manager and meet with him once a month to go over open issues and discuss financials. Athena is overall a very forward-thinking company. Athena Marketplace has lots of add-on features to help make your staff's lives easier. We've acclimated well.

Puntos en contra

The tickler system for follow up visits are subject to user errors and need constant review. However, honestly, most recall appointment tools usually do because patients just don't return on time or try to get as much time in between visits as possible. Task assignment over rides (TAO) take some getting used to and are hard to filter for some incoming document situations. I wish there were more filters on the TAOs. Our patients feel like we over-communicate with them so if you go with Athena, make sure you start asking the patients their communication preferences from the first new appointment they schedule with you. It's important to get phone calls unchecked if they do not want reminders in several ways for the same thing. Call campaigns to get patients back in for visits are embellished with their wording and can contradict what you said in your message. ie: You do not need an appointment to get your labs drawn. Then Athena adds You are due for an appointment in the email and you don't even know they are saying that to patients so something to watch. All software has things we wish were different.

Alternativas consideradas

EpicCare

Razones para elegir athenaOne

The technology was not keeping up especially in the electronic exchange of records area and making sure we'd have all the tools we needed to meet MIPs.

Razones para cambiar a athenaOne

More freedom to do what we wanted with the product. We're a clinic and Epic was more of a software to use for a hospital system.
Mostrando 5 opiniones de 848 Todas las opiniones

Preguntas frecuentes sobre athenaOne

He aquí algunas preguntas frecuentes sobre athenaOne.

athenaOne ofrece los siguientes planes de precios:

  • Prueba gratis: Disponible

Los clientes habituales de athenaOne son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

athenaOne admite los siguientes idiomas:

inglés

athenaOne admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

No tenemos información sobre los tipos de integración de athenaOne

athenaOne ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para athenaOne.