Wagepoint
Wagepoint
Sobre Wagepoint
Wagepoint es un software de nóminas para pequeñas empresas. Ha sido creado especialmente para aquellas personas que tienen mejores cosas que hacer que procesar manualmente las nóminas. El cliente se puede centrar en hacer crecer su negocio y los empleados y contratistas reciben sus pagos con precisión y puntualidad.
Ayuda con todos los aspectos de las nóminas que complican el trabajo de las empresas. Esto incluye cálculos de horas y salarios, ingresos y deducciones adicionales y depósitos directos con cómodos recibos de pago online.
Wagepoint también simplifica la creación de informes y el cálculo y presentación de impuestos. Ahora es fácil generar documentos fiscales de fin de año para la empresa y los empleados. Cuando todo está automatizado, es mucho más fácil rellenar los espacios en blanco. La solución también puede presentar ciertos tipos de informes empresariales o de cumplimiento.
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Opiniones
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- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for founders
Revisado el 30/10/2019
Puntos a favor
I LOVE Wagepoint. I can't imagine having to do all this stuff myself - entrepreneurs shouldn't be spending time on things like getting all the accountys right, worrying if they've made the correct filings with the government etc.
My employee (hopefully making that plural, soon) loves it too, and he is not easily impressed by UX/UI.
Puntos en contra
The only think is that with the Xero integration, the reports don't export automatically. So, every two weeks, I have to go in and push a few buttons to send it to Xero. Honestly, not that big of a deal, and still way better than any alternative, but it will be awesome when they add that automation.
Respuesta de Wagepoint
Hi Tom,
Love received and much appreciated. I'll also pass the notes on the Xero integration to the team. Thank you for taking the time to share your thoughts.
All the best,
Michelle
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great
Revisado el 18/3/2023
Puntos a favor
Their product (especially the UI), pricing, and customer support. We used ADP before switching over to Wagepoint and running each payroll via ADP was just dreadful. Wagepoint is much easier to use and more affordable, and their customer support team is friendly.
Puntos en contra
You can't reach their support team over the phone. They only accept emails.
Respuesta de Wagepoint
Hi,
We are extremely happy to hear that Wagepoint has made running payroll easier for you, as it should be.
We are looking to implement some measures to improve the ability to speak to a live human. This will include live phone support.
Thank you so much for your review.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
RUN RUN RUN AWAY
Revisado el 17/3/2020
Terrible. Spend an extra 5-10 per month and go with a company that will actually help you out. I...
Terrible. Spend an extra 5-10 per month and go with a company that will actually help you out. I have done payroll for over 20 years. Ive done it by hand and have used other companies. I decided to try to save some money and went with wagepoint. BIG mistake and ended up costing me more. I had an issue on one of my end of year forms that needed to get fixed. simple fix. or should have been but getting a hold of someone that knew what needed to be done and then actually getting them to do it was a nightmare. On top of that they charged me $400 to have it done. Fine, I paid it. It was partially my fault. They were supposed to make all the corrections and make the corrections so it wouldnt happen again. NOPE!. Shame on me I continued to use them for the next year. Lo and behold the next year the same thing happens and then they want to charge me again to have it fixed when I already paid them to fix it the first time and they never made the changes. OMG I am fuming mad writing this review. They make me so angry, and I am not an angry person. PLEASE do yourself a favor and go with someone that will actually help you out and not try to rip you off and charge you twice for something.
Puntos a favor
price is the only good thing about their service. Despite the price I would never ever recommend this service to someone. The customer service TERRIBLE. Don't ever expect a phone call back.
Puntos en contra
Zip, zero, zilch customer service. The customer service terrible. The user interface is not very good either.
Respuesta de Wagepoint
Hi Craig,
First, let us apologize. Second, let me pass this directly to our head of support who will reach out to speak with you directly.
Michelle
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use and good interface
Revisado el 12/6/2023
Love that it has reduced the amount of time it take me to complete this task.
Love that it has reduced the amount of time it take me to complete this task.
Puntos a favor
Easy to set up, customer service is great and really simplifies the reporting and integration to QBO. Approving/matching journal entries vs creating them. A huge time saver.
Puntos en contra
WSIB support would be helpful, or links to references that would help determine appropriate registration requirements.
- Sector: Hostelería
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Great payroll software and service, but could use polish
Revisado el 25/4/2018
Puntos a favor
Love the series that come with the software. Payroll is fast in most cases. Track app is also really cool, but in obvious beta. Really looking forward to it becoming fuller (would be amazing to see scheduling and timesheet management!).
Customer service is e-mail only, but they are super helpful and thorough.
Puntos en contra
The whole interface is a bit dated, and for some reason, everything is squished into a small division on a page. Making the window bigger doesn't show extra information. It seems limiting, and the next two issues probably stem from this design choice.
Paying vacation is a pain. You have to take the accrued vacation, then divide it by their pay, so you can add it to the pay in HOUR format. Why not just have the information available on the main payroll screen and add it as dollar amounts? Strange manual work for a product that is so automatic otherwise.
Adding tips is a strange too. You have to manually choose to add tips every time. Should be configurable to always show tips column, for example.
Reports could be more customizable. Like totals for specific time periods.
Quebec support could be a bit better.
Respuesta de Wagepoint
Hi Hans,
We are making some design upgrades to the product (estimated release by the end of Q2 2018) that I think will make the process a lot smoother for you. If you are open to it, I'd love to share the designs with you and get your thoughts.
Regards,
Leena
Preguntas frecuentes sobre Wagepoint
He aquí algunas preguntas frecuentes sobre Wagepoint.P. ¿Qué tipo de planes de precios ofrece Wagepoint?
Wagepoint ofrece los siguientes planes de precios:
- A partir de: CAD 40,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Wagepoint?
Los clientes habituales de Wagepoint son:
Trabajador autónomo, 2-10, 11-50, 51-200
P. ¿Qué idiomas admite Wagepoint?
Wagepoint admite los siguientes idiomas:
francés, inglés
P. ¿Wagepoint es compatible con dispositivos móviles?
Wagepoint admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Wagepoint?
Wagepoint se integra con las siguientes aplicaciones:
Quickbooks Online, Xero
P. ¿Qué tipo de asistencia ofrece Wagepoint?
Wagepoint ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica
Categorías relacionadas
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