--- description: Busca información actualizada sobre Kaseya VSA en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Kaseya VSA con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kaseya VSA: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de monitoreo de sitios web](/directory/113/website-monitoring/software) > [Kaseya VSA](/software/91114/kaseya-vsa) # Kaseya VSA Canonical: https://www.getapp.com.co/software/91114/kaseya-vsa Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91114/kaseya-vsa?page=2) > Kaseya VSA es la solución integral que proporciona servicios de TI a gran escala, ya sea a un departamento de TI interno o a un MSP \[Managed Service Provider\]. VSA ofrece la mejor experiencia técnica con Kaseya Live Connect y también proporciona ofertas de asistencia en Patch, AV/AM, supervisión y más. > > Veredicto: 207 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 207 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kaseya - **Ubicación**: Miami, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, francés, inglés, neerlandés - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Dinamarca, Estados Unidos, Filipinas, India, Irlanda, Luxemburgo, Malasia, México, Noruega, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica, Suecia, Suiza ## Funciones - API - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Alerta de límites - Alertas en tiempo real - Alertas y notificaciones - Alerts/Escalation - Almacenamiento seguro de datos - Antivirus - Análisis de vulnerabilidades - Arrastrar y soltar - Auditoría de problemas - Autenticación - Autenticación de dos factores - Autorizaciones basadas en roles - Campos personalizables - Chat en tiempo real - Chat en vivo - Chat y mensajería ## Integraciones (en total: 44) - Accelo - Addigy - Autotask PSA - BMS - BVoIP - Bitdefender GravityZone - BrightGauge - Cherwell Service Management - Cisco Crosswork Network Services Orchestrator (NSO) - CloudRadial - ConnectBooster - ConnectWise PSA - Cortado MDM - Cronofy - Customer Thermometer … y 29 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de monitoreo de sitios web](https://www.getapp.com.co/directory/113/website-monitoring/software) ## Categorías relacionadas - [Software de monitoreo de sitios web](https://www.getapp.com.co/directory/113/website-monitoring/software) - [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software) - [Software de gestión de activos informáticos](https://www.getapp.com.co/directory/325/it-asset-management/software) - [Herramientas de monitorización de redes](https://www.getapp.com.co/directory/480/network-monitoring/software) - [Software para data center](https://www.getapp.com.co/directory/277/data-center-management/software) ## Alternativas 1. [N-central](https://www.getapp.com.co/software/1999255/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.com.co/software/109249/n-sight) — 4.3/5 (203 reviews) 3. [IT Glue](https://www.getapp.com.co/software/113707/itglue) — 4.6/5 (342 reviews) 4. [NinjaOne](https://www.getapp.com.co/software/108129/ninjaone) — 4.7/5 (298 reviews) 5. [Pulseway](https://www.getapp.com.co/software/101507/pulseway) — 4.7/5 (312 reviews) ## Opiniones ### "Overall positive experience with Kaseya so far, but getting down to brass tacks." — 4.0/5 > **Brett** | *2 de agosto de 2018* | Diseño | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I very much like Kaseya VSA's patch management capabilities, discovery, remote control and Live Connect, as well as the many integrations with 3rd party products. VSA has made troubleshooting and reporting on ours and our customer's networks exponentially easier. I like that Kaseya is plotting out a roadmap to a software version that encompasses all aspects of Managed IT Services, and am looking forward to the next release. > > **Puntos en contra**: I am not particularly fond of Kaseya's Cloud Backup integration with Acronis, and while customer support was exceptionally good prior to our purchase, and for almost the next full year after, it seems that there have been some internal changes of late. We've had 4x account representatives in the 1.5 years we've been using VSA, and this last fellow just isn't cutting it. I've also noticed that our version (permissions) to the SAAS VSA do not reflect the same dashboard as others and getting features added or removed has been a process. > > This software allows my company to support and manage the networks, workstations, servers, and technology of our customers. It allows our technicians to remotely access and administer customer systems, automate maintenance tasks, monitor security and end user behavior, and also gives us a direct link into Kaseya's BMS product for support desk access with direct customer asset access and information. It has saved us many labor hours through automation of system patching and simple end user request or issue resolution. ----- ### "Great Product" — 5.0/5 > **RJ** | *25 de enero de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine. > > **Puntos en contra**: The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great. > > I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs. Kaseya is a must for your business. They can scale with you as you grow your business too. ----- ### "The most buggy and useless pile of nonsense code in existence." — 1.0/5 > **Michael** | *7 de abril de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Not one single "feature" is at all likeable. > > **Puntos en contra**: Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to function correctly, they just tell you "it's a known issue, we're working on it" The product has been out for over ten years, but they're working on it. One you pay them, say goodbye to that money, and they will never fix it. Why should they, you already paid them, so they have zero incentive. > > BUGGY, enough to drive anyone crazy. Take the tree structure drill down... They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree, you've got to scroll like mad for an hour through everything you didn't want expanded, just to re-find what you WANTED expanded. Tons of applets in the program simply don't do work at all. The "Discovery" app, which should identify all devices on a given network actually can't identify anything that doesn't already have the Kaseya management agent on it, making deployment a totally manual process. The network monitor doesn't provide any meaningful information, just sends you thousands of emails telling you it failed. ----- ### "Great software for our IT department. Increased productivity by 100%" — 4.0/5 > **Joe** | *16 de noviembre de 2017* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use and very reliable. Love the remote access tools to keep track of all the systems in the office. Weather it be patch management, cloud backup. deploying software or just remote desktop support Kaseya has it all\! If my user base is in or out of the office at a client site, Kaseya is there to help manage their computers with just a click\! > > **Puntos en contra**: Kaseya support is sometimes slow to respond and resolve tickets at times. I'm not sure if its a language barrier, or maybe I am just not explaining the issues clearly it usually takes a few attempts over a couple of days to get a resolution to an issue, > > Helps my IT staff with their day to day work making them more productive ----- ### "4 out of 5 - Customer Support needs improvement" — 4.0/5 > **Michael** | *29 de junio de 2016* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Automation Ease of use Fully Featured Great integration > > **Puntos en contra**: Customer support is terrible. Purchasing new agent licenses is a pain in the butt. you have to contact a rep, they have to build a quote, you approve the quote, they send the request to tech to generate your licenses. now you have to pay them 3 time or 4 time a month for multiple agreements. They should have a shopping cart, that auto-generates the licenses, or better yet, an unlimited pay for what you use model. > > Kaseya is the most powerful Remote Monitoring and Management (RMM) software available on the market. It's easier to use than its competitors and it has the most robust Agent Procedure and scripting engine. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91114/kaseya-vsa?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/91114/kaseya-vsa) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados