--- description: Busca información actualizada sobre LogMeIn Rescue en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara LogMeIn Rescue con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogMeIn Rescue: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/563/remote-support/software) > [LogMeIn Rescue](/software/91045/logmein-rescue) # LogMeIn Rescue Canonical: https://www.getapp.com.co/software/91045/logmein-rescue Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91045/logmein-rescue?page=2) > LogMeIn Rescue es una solución de soporte remoto poderosa y fácil de usar para PC, Mac, dispositivos móviles y otros equipos. > > Veredicto: 163 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 163 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GoTo - **Ubicación**: Orem, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: US$ 109,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, español, francés, inglés, italiano, japonés, neerlandés, portugués, portugués de Brasil, tailandés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, Japón, Malasia, México, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica ## Funciones - AI Copilot - AI Summarization - API - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Alerts/Escalation - Almacenamiento seguro de datos - Anotaciones - Asistencia por vídeo - Autenticación - Autenticación de dos factores - Autorizaciones basadas en roles - CRM - Captura de pantalla - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica mixto - Chat de vídeo - Chat en tiempo real - Chat en tiempo real dirigido a consumidores ## Integraciones (en total: 12) - Agiloft - Autotask PSA - Freshdesk - HappyFox Help Desk - JIRA Service Management - Microsoft 365 - Microsoft Teams - Salesforce Platform - Salesforce Service Cloud - ServiceNow - ServiceNow IT Service Management - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas para asistencia remota](https://www.getapp.com.co/directory/563/remote-support/software) ## Categorías relacionadas - [Programas para asistencia remota](https://www.getapp.com.co/directory/563/remote-support/software) - [Software para administrar servidores](https://www.getapp.com.co/directory/647/system-administration/software) - [Software para call center](https://www.getapp.com.co/directory/275/call-center/software) - [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software) - [Software de contact center](https://www.getapp.com.co/directory/593/contact-center/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.com.co/software/90948/teamviewer) — 4.6/5 (11641 reviews) 2. [Zoho Assist](https://www.getapp.com.co/software/9913/zoho-assist) — 4.7/5 (1495 reviews) 3. [AnyDesk](https://www.getapp.com.co/software/120039/anydesk) — 4.6/5 (1798 reviews) 4. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24218 reviews) 5. [Supremo Remote Desktop](https://www.getapp.com.co/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Opiniones ### "Really really is one of the best remote support software\!" — 5.0/5 > **Lawrence** | *6 de junio de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I'd go to say it's 100% one of the best remote support software money can buy.. It works so well.. I urge you to have a look and try it you won't be disappointed. > > **Puntos en contra**: Nothing\!\! it does what it says on the tin and so much more than you would ever need for a good support software. > > It really helped me to support customers with so much ease. ----- ### "Fantastic Remote Access Software to Service a Distant Computer" — 5.0/5 > **Keenan** | *10 de septiembre de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Rescue is a fantastic piece of software that is used to diagnose computer problems remotely. Ranging from helping the elderly log into their email to severe computer issues, Rescue is acceptable for any problem. Rescue removes the diagnosing of remote desktop connection in windows and makes it easy. All you have to do is install the program, input the credentials to the target computer and access is granted. Rescue allows you to view the target's screen and control their computer. You can transfer files and chat to the target computer through Rescue's chat dialogue box. > > **Puntos en contra**: To be fair, LogMeIn Rescue has some downfalls. When the target user download's the program, they have to be computer-illiterate to be able to install and access the application. Having a download that will automatically initiate a session would be awesome. > > LogMeIn Rescue has allowed me to connect to any computer that I want without having to diagnose window's native remote desktop application. All of the heavy lifting is done by LogMeIn, which has allowed remote technicians to work faster and more efficiently. ----- ### "Good, could be better, and the support is lacking" — 3.0/5 > **Jed** | *17 de noviembre de 2017* > > **Puntos a favor**: Most of the time I can connect just fine, and the speed is alright. There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs. > > **Puntos en contra**: The support is not so great. There are always long holds for phone support that almost always have to be escalated, which means a callback at a much later time. Email support is 24-hour turnaround for every single email exchanged no matter the issue, and their answer is too often something ANYONE would have already tried. ----- ### "Gets the job done" — 4.0/5 > **Damon** | *3 de enero de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It's very simple and easy to use with a straight forward interface that uses a browser and has plenty of space for transferring files and storage > > **Puntos en contra**: I tried to the MAC version and it left plenty to be desired. It was missing features and just needed more ummph > > When want straight forward simple clear design and use this is it ----- ### "Excellent remote access software" — 5.0/5 > **Chad** | *2 de noviembre de 2021* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easily allows for remote access to any device Simple user interface Easily deployable Uses very little bandwidth > > **Puntos en contra**: There may be some lag between remote user inputs and your own device response ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/91045/logmein-rescue?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/91045/logmein-rescue) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados