Yesware

Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.

It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.

Good solution for email templates - easy to set up and use. Good email scheduling and tracking.

Reformatting links used in templates. Email scheduling could be improved by adding "Send in X hours".

Free! Huge pro is that it is free to use for unlimited email tracked and also it is simple to set up and implement across multiple emails.

If you had asked me 6 months ago to write this review it would have been extremely positive. However, over the past couple months I think the quality has gone way down. I think it confuses MY opens with other people's opens. This is based on my own testing (and obviously this is a huge issue with an email tracking service. Also it doesn't get as specific (time, date, location, etc.) as a lot of other options out there.

The email tracking is accurate and the mail merge feature is great

Analytics not very useful. Not much data.

Excellent tool for managing email marketing or just replies and basic inbox zero related tasks. The tracking feature to see when and where emails are open is extremely valuable/

I found Yesware sometimes had issues with my browser and Boomerang was a bit better with those issues. Additionally, I am not a lawyer but GDPR rules have made great tools like Yesware more complicated to use related to privacy rules of readers. However, overall its an excellent product and i recommend it.