Firmwater LMS
Sobre Firmwater LMS
Firmwater LMS está diseñado específicamente para ser un LMS de varios inquilinos con capacidades de intercambio de contenido para proveedores de contenido que prestan servicios a muchas comunidades de usuarios distintas. Carga tu contenido, crea portales de clientes personalizados que den a tus clientes su propio LMS, proporcionen acceso controlado a la totalidad o una parte de tu biblioteca de contenido y supervisen el uso a través de una única interfaz de usuario.
Firmwater LMS ofrece las características para vender tus cursos en línea usando una simple integración basada en URL con tu sitio web o una integración completa utilizando la API de servicios web para crear una experiencia perfecta para tus usuarios finales. Usa el comercio electrónico integrado de PayPal o tu propio comercio electrónico y completa tus pedidos con el LMS.
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Opiniones
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- Sector: Aprendizaje en línea
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Best LMS Value For the Money
Revisado el 10/2/2023
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added...
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background.
Puntos a favor
In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those.
Puntos en contra
When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS.
Respuesta de Firmwater
Hi David,
It's been a pleasure working with you over the past six years and your kind words mean so much to us.
We're glad that your ecommerce business has flourished and we're pleased to have been a part of that! We look forward to continuing our partnership as you seek to scale your business even further.
Thanks again,
The Firmwater Team
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent LMS to sell courses to clients!
Revisado el 8/12/2022
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing...
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.
Puntos a favor
The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!
Puntos en contra
The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.
Alternativas consideradas
LearningCartRazones para elegir Firmwater LMS
Integration with a subscription financial processor and client self-service.Razones para cambiar a Firmwater LMS
We chose Firmwater LMS because of easier set up and customer service support.Respuesta de Firmwater
Hi Jen,
Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business.
We're looking forward to our continued partnership in 2023!
-The Firmwater Team
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Does the job
Revisado el 20/3/2017
The firmwater software does gets us by. The reporting feature is not ideal and I often question...
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Puntos a favor
Once I figured out what I needed to get done in it, it is relatively easy to use.
Puntos en contra
user interface appears outdated and reporting feature is lacking.
Respuesta de Firmwater
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.
We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great product, stellar customer support
Revisado el 5/12/2019
Puntos a favor
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Puntos en contra
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
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LitmosRazones para cambiar a Firmwater LMS
Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.Respuesta de Firmwater
Anwyn,
Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.
Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).
Best,
Josie & the Firmwater Team
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A solid and flexible LMS
Revisado el 17/5/2021
We switched from another solution and Firmwater has greater flexibility. Our support has been very...
We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.
Puntos a favor
Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.
Puntos en contra
Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.
Respuesta de Firmwater
Hi Scott,
Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership.
-Liam and the Firmwater Team
Preguntas frecuentes sobre Firmwater LMS
He aquí algunas preguntas frecuentes sobre Firmwater LMS.P. ¿Qué tipo de planes de precios ofrece Firmwater LMS?
Firmwater LMS ofrece los siguientes planes de precios:
- A partir de: US$ 595,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Firmwater LMS?
Los clientes habituales de Firmwater LMS son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Firmwater LMS?
Firmwater LMS admite los siguientes idiomas:
alemán, español, francés, inglés
P. ¿Firmwater LMS es compatible con dispositivos móviles?
Firmwater LMS admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Firmwater LMS?
Firmwater LMS se integra con las siguientes aplicaciones:
Shopify
P. ¿Qué tipo de asistencia ofrece Firmwater LMS?
Firmwater LMS ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia telefónica, Chat
Categorías relacionadas
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