---
description: Busca información actualizada sobre Brandwatch en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Brandwatch con productos similares hasta encontrar la opción adecuada.
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title: Brandwatch: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/104/social-media/software) > [Brandwatch](/software/90431/brandwatch)

# Brandwatch

Canonical: https://www.getapp.com.co/software/90431/brandwatch

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> Brandwatch es un software de analíticas de redes sociales que proporciona información del consumidor y tendencias del mercado mediante el análisis de conversaciones en múltiples plataformas.
> 
> Veredicto: 255 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 255 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Cision
- **Constitución**: 1867

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, vietnamita, árabe
- **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, Catar, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Finlandia, Francia, India, Irlanda, Israel, Italia, Japón y 13 más

## Funciones

- @menciones
- API
- Alertas de correo electrónico
- Alertas y notificaciones
- Alerts/Escalation
- Análisis
- Análisis de audiencias
- Análisis de campañas
- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Análisis de texto
- Análisis visual
- Aprendizaje automático
- Arrastrar y soltar
- Autorizaciones basadas en roles
- Base de datos de contactos
- Benchmarking
- Biblioteca de contenidos
- Biblioteca de imágenes

## Integraciones (en total: 19)

- Bitly
- Box
- Bynder
- Dropbox
- Google Drive
- Hootsuite
- HubSpot Service Hub
- Khoros Marketing
- Neurons
- OneDrive
- QBank
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Shopify

… y 4 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software)

## Categorías relacionadas

- [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software)
- [Herramientas de análisis web](https://www.getapp.com.co/directory/109/web-analytics/software)
- [Software de gestión de marcas](https://www.getapp.com.co/directory/302/brand-management/software)
- [Herramientas para gestionar la reputación](https://www.getapp.com.co/directory/873/reputation-management/software)
- [Herramientas de monitorización de redes sociales](https://www.getapp.com.co/directory/1091/social-media-monitoring/software)

## Alternativas

1. [Brand24](https://www.getapp.com.co/software/101485/brand24) — 4.7/5 (256 reviews)
2. [YouScan](https://www.getapp.com.co/software/114583/youscan) — 4.9/5 (124 reviews)
3. [Sprout Social](https://www.getapp.com.co/software/20453/sprout-social) — 4.4/5 (609 reviews)
4. [Sprinklr](https://www.getapp.com.co/software/100180/sprinklr-platform) — 4.2/5 (94 reviews)
5. [facelift](https://www.getapp.com.co/software/117515/facelift) — 4.4/5 (131 reviews)

## Opiniones

### "Falcon.io is a One Stop Social Media Stop for Agencies" — 4.0/5

> **Lynan** | *23 de marzo de 2020* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I love the dashboard interface, and the ability to switch from one Client (Project) to another. I absolutely LOVE that my team \&amp; I can post for clients on Facebook, Instagram, LinkedIn \&amp; Twitter. We even can map out Instagram stories as a part of the overarching social media strategy. As an agency owner, I like the approval capabilities for my content creator or clients to create posts and for us to be the final approval and last eyes to see a post before it goes live. And last but not least, I am a huge fan of the reporting, easy to generate reports for each platform that we can send or review for clients as frequently as need. Also was extremely helpful for end of year/new year meetings I had in December and January, I was more prepared and educated about our stats than ever before, with just a few clicks.
> 
> **Puntos en contra**: Wishing you had Pintrest posting (we use and pay for Tailwind). More education on how to use social listening. More capabilities of the apps (to approve ideally or quick switch out or fix posts). To be able to answer chats/DMs in your app, so we can track our responses through stats.
> 
> I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier. Its streamlined our content creation process and made us more consistent with posting at optimal times on different platforms than ever. Also we can get months ahead with scheduled content, like we'd always dreamed. Its freed up time for other important business things\!

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### "Brandwatch is super powerful and well rounded." — 5.0/5

> **Jeb** | *11 de diciembre de 2024* | Edición | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: We love all the integration with the different platforms we use but especially WhatsApp.
> 
> **Puntos en contra**: There was nothing wrong with Brandwatch for us. It was just a little more then we needed. We are a small business and don't need so much power.
> 
> Brandwatch was great to work with. Not too difficult to set up and a joy to use. The data we got from our testing was magnificent and info we didn't know before.

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### "Mixed views" — 3.0/5

> **Megan** | *28 de abril de 2026* | Estudios de mercado | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: It has very good coverage of text-based channels and I like that it has contracts in place with them
> 
> **Puntos en contra**: The UX is still very clunky and non-intuitive. I feel like they've overcomplicated the process (queries, dashboards, add widgets etc) but the 'quick' version lacks depth to the extent that it is never worth the time saved, to choose this option. The coverage of video content is poor.
> 
> Mixed. It's great for forums but bad for video. And with the way social content is going, that's a problem.

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### "market leader and first mover since 1999" — 5.0/5

> **Michele** | *24 de septiembre de 2021* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: 100% flexibility and scalability. it can be used by any type of user and it can scale to any company size and need
> 
> **Puntos en contra**: to leverage it at fool capacity it require some serious skills in query wirting
> 
> always available to solve issue or arrange product training.

-----

### "How Falcon made my day to day life easier" — 5.0/5

> **Rynie** | *13 de marzo de 2020* | Marketing y publicidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The Publishing tool saves me so much time. Instead of designing a content plan on other software or programs, I can now create my content on Falcon's calendar. I also save time then on briefing our designers, because I send it directly to them for approval where they see exactly what I have in mind and design it accordingly.
> 
> **Puntos en contra**: I really dislike that I have to create my audience from scratch every time I set up my ads. I don't want to create an audience from the listening tool, which is the only way you can save an audience. I would like to create an audience from scratch once, save it for that specific channel, and have it ready the next time/month I create my ads. &#10;&#10;Also, a recommendation - That you can edit published content as well (sometimes you want to change a small thing in the caption, but now you have to delete the whole post and add everything again).
> 
> Overall experience is very positive. Like mentioned above, I really like the Publishing tool. Engaging with the audience is also much easier than before (I do however wish that Instagram DM's could pull through to Falcon as well because then all my engagement could be done from one platform). But yes, overall I'm very positive. The team is also always very ready and prepared to help.

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## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/software/90431/brandwatch)

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