---
description: Busca información actualizada sobre Shopify en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Shopify con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shopify: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de carrito de compra](/directory/97/shopping-cart/software) > [Shopify](/software/8275/shopify)

# Shopify

Canonical: https://www.getapp.com.co/software/8275/shopify

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> Shopify es una plataforma comercial que permite vender fácilmente tanto online como en comercios minoristas.
> 
> Veredicto: 6707 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 6707 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Shopify
- **Ubicación**: Ottawa, ON, Canadá
- **Constitución**: 2004

## Contexto comercial

- **Precio inicial**: US$ 29,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, sueco, tailandés, turco, vietnamita
- **Países disponibles**: Alemania, Australia, Brasil, Canadá, Chequia, China, Corea del Norte, Corea del Sur, Dinamarca, España, Estados Unidos, Finlandia, Francia, India, Italia, México, Noruega, Países Bajos, Polonia, Portugal y 5 más

## Funciones

- API
- Acceso móvil
- Aplicación móvil
- Base de datos de clientes
- CRM
- Carro de compra
- Catalog Management
- Catálogo de productos
- Comercio móvil
- Configurador de productos
- Creación de informes/análisis
- Creación de marca personalizable
- Cuentas de clientes
- Firma electrónica
- For Small Businesses
- Formas de pago
- Gestión de SEO
- Gestión de artículos
- Gestión de clientes
- Gestión de comercio electrónico

## Integraciones (en total: 24)

- Birdeye
- Brevo
- Constant Contact
- Cyfe
- Extensiv Order Management
- Google Ads
- Google Analytics 360
- Instagram
- Kissmetrics
- Klaviyo
- Mad Mimi
- Mailchimp
- Meta for Business
- Oberlo
- PayPal

… y 9 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de carrito de compra](https://www.getapp.com.co/directory/97/shopping-cart/software)

## Categorías relacionadas

- [Software de carrito de compra](https://www.getapp.com.co/directory/97/shopping-cart/software)
- [Plataformas de comercio electrónico](https://www.getapp.com.co/directory/744/ecommerce/software)
- [Procesadores de pago](https://www.getapp.com.co/directory/23/payment-management/software)
- [Software de punto de venta para minoristas](https://www.getapp.com.co/directory/1603/retail-pos-system/software)

## Alternativas

1. [WooCommerce](https://www.getapp.com.co/software/101759/woocommerce) — 4.5/5 (1047 reviews)
2. [Wix](https://www.getapp.com.co/software/90955/wix) — 4.4/5 (10761 reviews)
3. [Squarespace](https://www.getapp.com.co/software/91132/squarespace) — 4.6/5 (3417 reviews)
4. [NetSuite](https://www.getapp.com.co/software/9137/netsuite) — 4.2/5 (2062 reviews)
5. [Odoo](https://www.getapp.com.co/software/102445/odoo) — 4.2/5 (1321 reviews)

## Opiniones

### "Shopify is still the leader in easy out-of-the-box e-commerce solutions" — 5.0/5

> **Christopher** | *15 de agosto de 2025* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The out-of-the-box e-commerce solution is stellar, and it's relatively easy for people with a base understanding of CMS to thrive quickly.  It integrates with so many other platforms, whether you're selling your own physical product or starting into Print on Demand.  The base website and free templates are easy to set up and adjust and the paid templates give you great flexibility.
> 
> **Puntos en contra**: Their billing Cycle.  They run on a 30-day cycle, meaning that nearly every two months, you need to adjust your Bill Pay, or they'll try to bill, and your budget won't be aligned.  I tried contacting support to see if there are any other options, and unfortunately, there are not.
> 
> Overall, it's my e-commerce platform of choice. It's reasonably priced and has great abilities to integrate.  Its ability to be customized is getting better over the years.  So far, it's one of the best options out there for e-commerce.

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### "he Most Reliable and User-Friendly E-commerce Platform on the Market" — 5.0/5

> **Jan** | *7 de abril de 2026* | Deportes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of use is definitely the standout feature. Website creation is intuitive thanks to the drag-and-drop editor, making it accessible even if you don't have a coding background. I also really appreciate the 24/7 chat and call support; they are usually very quick to resolve technical hiccups. The platform is incredibly stable, and the vast app ecosystem allows you to add almost any functionality you need as you scale.
> 
> **Puntos en contra**: While the platform is powerful, the value for money can get a bit complicated. Monthly costs can add up quickly once you start adding paid apps and premium themes. I also find the payment structure a bit restrictive; if you don't use Shopify Payments, you’re hit with additional transaction fees, which can eat into the margins of a small business.
> 
> My overall experience has been very positive. Shopify is a "one-stop-shop" that takes the technical headache out of running an online store. It handles payment options and security seamlessly, allowing me to focus more on marketing and products rather than server maintenance. It’s a reliable, scalable solution that grows with your business, despite the slightly higher price point for premium features.

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### "Used Shopify for a decade, overall very disappointed" — 1.0/5

> **Felix** | *29 de julio de 2025* | Alimentación y bebidas | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to work. Useful to connect to POS too.
> 
> **Puntos en contra**: The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor the support you get really leaves you worrying that you are trusting this company with your business... We recently had to rest a user account, after 4 days of jumping through hoops to try and get Shopify support to fix it, they reset the wrong account (my admin account), and in the end, after 5 days of no access to our own account, I had to track down a former employee, now in a different country, to get a code to access the account. &#10;&#10;And no matter how useless the support, if you try and ask for any money back, from the substantial sums you are paying them, it seems the support are trained to completely ignore you, pretend the question doesn't exist. &#10; &#10;Shopify also seem to be constantly 'updating' things, which actually seems to mean removing support or functionality, over-simplifying things. And then constantly telling you 'shopify can't do that', or 'can't do that anymore' so you need to 'use an app'. So you end up using loads of apps, and any time something goes wrong, shopify just says 'not our problem, you need to speak with the apps support...'. And more and more we are hearing from the App's support that Shopify is stopping them doing things, removing functionality etc.
> 
> After 11 years of use, overall very disappointed with Shopify. And don;'t be fooled that if you just upgrade, the offering will be better: we tried plus (it was underwhelming to say the least, and a complete rip off on price; if I recall correctly, part of the contract you have to sign included not telling others how much it costs you, which says quite a lot....). It was a few years ago, and we wanted a B2B online store, but despite the price tag, back then their B2B offering didn't even have payment terms.. (pay on 30 days), among a ton of other issues (like not being able to have a different billing address and shipping address for wholesale orders). Turned out we were basically paying a lot of money to be guinea pigs..&#10;&#10;The wider issue we have seen, as a difference from the early years we used Shopify to now is that the support has become incredibly poor. You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue being sorted promptly, and efficiently. And time and time again, when we have an issue, their support process seems a mess, to the extent that you get real fear and anxiety that you are so reliant on them for your online shop/business.

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### "Strong eCommerce platform with reliable NetSuite integration" — 5.0/5

> **Sonu** | *24 de abril de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Shopify is very easy to use and quick to set up compared to other eCommerce platforms. The UI is clean, and managing products, orders, and payments is pretty straightforward. What worked really well for us is how smoothly it integrates with other systems — we’re using it with NetSuite via Celigo, and that has helped automate a lot of our order and customer data flow. It saves a lot of manual work once everything is set up properly. Also, the app ecosystem is quite strong if you need extra features.
> 
> **Puntos en contra**: Costs can increase quite a bit over time, especially with paid apps and transaction fees. While the basics are easy, more advanced customization isn’t very straightforward and often needs developer support. From an integration perspective, maintaining workflows via Celigo sometimes needs monitoring, especially when there are sync errors or data mismatches.
> 
> Overall, our experience has been positive. Shopify handles the front-end eCommerce side really well, and with the NetSuite integration through Celigo, we’ve been able to streamline backend operations like order syncing and inventory updates. There were some initial challenges during setup and mapping, but once stabilized, it’s been quite reliable. It’s a good option if you want something scalable without building everything from scratch.

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### "A lot to learn but a lot to give." — 4.0/5

> **Sam** | *13 de febrero de 2026* | Producción de alimentos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is something we use everyday. It hosts our website as well as allows customers to place orders through it. They pay for their order through it either via paypal or debit/ credit card. We use outside IT support to help run the website. It is more complicated to learn the back end of the website than our past website host but it has allowed us more functionality at the front end, which was our goal in switching.
> 
> **Puntos en contra**: It has a lot to learn when you switch over to it. We have had to purchase/ pay for add on's to get the functionality we need. Having said that we couldn't have got the functionality with our previous website host.
> 
> It has allowed our website to be more than it once was and because of that we have seen increased sales through switching platforms.

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## Enlaces

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