iContact
Sobre iContact
iContact, adecuado para empresas de cualquier tamaño, permite crear boletines por correo electrónico, fuentes RSS, encuestas, respuestas automáticas y publicaciones en redes sociales. La aplicación incluye diversas funciones útiles que ayudan a aumentar la lista de clientes y llegar con éxito a sus bandejas de entrada.
Al crear un mensaje, los usuarios pueden elegir entre una de las plantillas predefinidas de iContact o crear un mensaje único usando HTML. iContact ofrece herramientas para gestionar listas de correo electrónico en crecimiento, como gestión de suscripciones, carga masiva de suscriptores y un generador de formularios de registro de tipo arrastrar y soltar.
Entre sus funciones se incluye SpamcheckTM, un sistema de revisión que garantiza la entrega de cada correo electrónico. La función de creación de informes rastrea los mensajes en tiempo real y permite a los usuarios ver rápidamente los resultados de marketing, desde el seguimiento general hasta el comportamiento de clics individuales.
Con la función de redes sociales, los usuarios pueden programar mensajes en Facebook, Twitter y LinkedIn. Los usuarios pueden agregar a sus correos electrónicos botones para compartir en redes sociales y así aumentar el alcance, además de incluir un formulario de registro en las páginas de Facebook para convertir a los fans existentes en contactos de correo electrónico.
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Opiniones
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- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Reseña iContact
Revisado el 16/11/2022
Puntos a favor
La facilidad de uso y para realizar marketing
Puntos en contra
Hasta el momento no encuentro contras para el uso que le he dado
Respuesta de iContact
Thank you for the great review. We are glad that you find the platform easy to use!
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We use iContact to send out daily event alert emails for a nonprofit - time efficiency is a...
Revisado el 20/12/2017
iContact provides us with an intuitive platform that saves us time. We can create and manage emails...
iContact provides us with an intuitive platform that saves us time. We can create and manage emails efficiently, spending time savings on other needs. The recent upgrade matches intuitive work flow very well.
Puntos a favor
The recent upgrade to the platform matches natural workflow (and spots for quality checks to prevent mistakes). We've saved time creating and managing our emails. We have a dedicated advisor that responds quickly when we have needs or questions. It's much nicer than an anonymous "call center" where you get who you get. I especially like the new upgrades to the platform, which reflect the way I/we work in an increasingly intuitive way.
Puntos en contra
I would like to see more seamless integrations with other software and extensions, such as a text-to-join feature.
Respuesta de iContact
Thanks for the review, Charlie! When we were designing the new interface one of our goals was to make it intuitive, so your feedback is wonderful to hear. With a lot on your plate, we know that saving time is critical to your day-to-day tasks. We¿ll pass your kind feedback to your Strategic Advisor. Our services and support teams love hearing that the work they do makes such a positive impact on your work. We are always looking to enhance our integration offerings, so if you have specific software or extensions in mind please let your advisor know! Thank you again!
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
iContact is the superior mass mailing service when it comes to functionality and customer...
Revisado el 4/5/2018
iContact has been extremely helpful in getting our curated content out to the masses. The user...
iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.
Puntos a favor
Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.
Puntos en contra
I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.
Respuesta de iContact
Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Left ASAP, Didn't Look Back
Revisado el 10/4/2018
It was my first email marketing software, so I learned about it. Now that I have my own marketing...
It was my first email marketing software, so I learned about it. Now that I have my own marketing company, I know not to use it.
Puntos a favor
Our emails were professional-looking. I liked being able to do the email marketing for more than one company, and everything was kept separately.
Puntos en contra
Their customer service was nonexistent. It was faster for me to either ignore the issue or find my own solution before they would respond, sometimes days later. The number of templates are few. You can only schedule to a couple of social media platforms, you have to schedule them separately, and they still adhere to the old Twitter character limit. We paid more to get more, and our "dedicated account rep" would only speak to us once a month for exactly 30 minutes. Not worth the money. We switched companies and paid less, and their customer service department contacts me once a week, just to check in. Our deliverability is higher, too. Customers that had a "bad mailbox" according to iContact are calling us, delighted to get our emails again.
Respuesta de iContact
Hi Sara. Thank you so much for your honest review! We are glad that you were able to create professional looking emails using our service. We also appreciate your feedback regarding the aspects of iContact that you were not happy with. We pride ourselves on fast and comprehensive support, and it is truly regrettable that you had a different experience. We will definitely take this feedback into account as we work towards ensuring no customers have the kind of experience that you described.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
User Friendly
Revisado el 17/3/2023
iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating...
iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating with them in the most efficient way.
Puntos a favor
'm really enjoying using iContact as a full-fledged communication tool. It's simple to send out emails and messages to my contacts promptly, plus I can tailor the content to suit my requirements. Moreover, the customer service is excellent, always responding quickly and being helpful. Additionally, I'm impressed with the range of features that come with iContact - such as contact segmentation, email automation, and the analytics tool. The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make informed decisions about upcoming campaigns.
Puntos en contra
I have no complaints about the product so far.
Respuesta de iContact
Thank you so much for your review! We appreciate you taking the time to share such kind words.
Preguntas frecuentes sobre iContact
He aquí algunas preguntas frecuentes sobre iContact.P. ¿Qué tipo de planes de precios ofrece iContact?
iContact ofrece los siguientes planes de precios:
- A partir de: US$ 14,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de iContact?
Los clientes habituales de iContact son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000
P. ¿Qué idiomas admite iContact?
iContact admite los siguientes idiomas:
inglés
P. ¿iContact es compatible con dispositivos móviles?
iContact admite los siguientes dispositivos:
Android (móvil)
P. ¿Con qué otras aplicaciones se integra iContact?
iContact se integra con las siguientes aplicaciones:
123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom Meetings
P. ¿Qué tipo de asistencia ofrece iContact?
iContact ofrece las siguientes opciones de asistencia:
Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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