iContact
Sobre iContact
iContact, adecuado para empresas de cualquier tamaño, permite crear boletines por correo electrónico, fuentes RSS, encuestas, respuestas automáticas y publicaciones en redes sociales. La aplicación incluye diversas funciones útiles que ayudan a aumentar la lista de clientes y llegar con éxito a sus bandejas de entrada.
Al crear un mensaje, los usuarios pueden elegir entre una de las plantillas predefinidas de iContact o crear un mensaje único usando HTML. iContact ofrece herramientas para gestionar listas de correo electrónico en crecimiento, como gestión de suscripciones, carga masiva de suscriptores y un generador de formularios de registro de tipo arrastrar y soltar.
Entre sus funciones se incluye SpamcheckTM, un sistema de revisión que garantiza la entrega de cada correo electrónico. La función de creación de informes rastrea los mensajes en tiempo real y permite a los usuarios ver rápidamente los resultados de marketing, desde el seguimiento general hasta el comportamiento de clics individuales.
Con la función de redes sociales, los usuarios pueden programar mensajes en Facebook, Twitter y LinkedIn. Los usuarios pueden agregar a sus correos electrónicos botones para compartir en redes sociales y así aumentar el alcance, además de incluir un formulario de registro en las páginas de Facebook para convertir a los fans existentes en contactos de correo electrónico.
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- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Reseña iContact
Revisado el 16/11/2022
Puntos a favor
La facilidad de uso y para realizar marketing
Puntos en contra
Hasta el momento no encuentro contras para el uso que le he dado
Respuesta de iContact
Thank you for the great review. We are glad that you find the platform easy to use!
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
iContact has helped us an incredible amount with everything you need for email marketing!
Revisado el 15/12/2017
Our whole email marketing campaign has benefited from this causing our company to succeed....
Our whole email marketing campaign has benefited from this causing our company to succeed. Complaints have gone done and our open rates have gone up. iContact provides great advice whether you're just starting out in e-marketing or have been doing this a long time. We're able to fine tune our emails and get valuable insight from them.
Puntos a favor
The ease of use and the amount of help/advice they're able to provide. The customer service is fantastic. With the help of our strategic advisor, we've have great success in e-marketing: lowering our compliant rate, raising our open rates, and putting out a good product that keeps people engaged! And we don't get blocked by major email service providers because our compliant rate is low. The software is easy to use and has great customization from creating your own email and lists to scheduling emails in advanced. There's also the option to integrate via their API and automatically upload leads in real time which is a great feature.
Puntos en contra
The new iContact dashboard is very nice and responsive but since it is new, you can find some bugs in the system. I'm sure this will get resolved soon so this isn't a big issue. We're always able to send our emails so that's the most important thing.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
iContact is the superior mass mailing service when it comes to functionality and customer...
Revisado el 4/5/2018
iContact has been extremely helpful in getting our curated content out to the masses. The user...
iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.
Puntos a favor
Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.
Puntos en contra
I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.
Respuesta de iContact
Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.
- Sector: Entretenimiento
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
iContact is easy enough to use for our mass email needs, but I feel that it could be better.
Revisado el 5/4/2018
Puntos a favor
The new email templates are nice and easy to use once you get the hang of it. The analytics and insights are helpful in gauging how many people are seeing our messages. I also like the ease with which we can add and remove contacts.
Puntos en contra
The new templates are easier to use than the original email layout, but there are an awful lot of steps in the formatting. I feel like that process could be streamlined. Also, I understand that our account doesn't allow for tons of file storage, but it would be nice if the individual file/asset upload size was a bit bigger. I also think that there could be a more user-friendly way to re-verify contacts. We have over 8,000 contacts we email regularly but the process to re-verify contacts to keep our lists healthy is really confusing.
Respuesta de iContact
Thank you so much for taking the time to write this review! We are glad to hear that you have been able to easily add and remove contacts from your account. We understand the importance of being able to manage your contacts with ease, which is why we really appreciate your feedback regarding re-verifying contacts. We respect your desire to maintain a current and healthy list. All of your feedback has been passed along to our Product Management team so that it can be reviewed for possible updates in a future release.
- Sector: Software informático
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
A run for your money (for SMB)
Revisado el 17/2/2023
Puntos a favor
So, my client was trying to decide between iContact, Mailchimp and other SMB email tools and decided to start the project with iContact -iContact has a really user-friendly interface that's easy to navigate, even for people who aren't super tech-savvy.-They offer decent customer support, and we were able to get in touch with a real human whenever we needed help or had questions (we've put them to the test) -The reporting and analytics features are really robust, and it was easy to track our email campaigns and see how they were performing.The pricing was pretty parred with other SMB email tools so we felt like we were getting good value for our money.
Puntos en contra
1)While the interface is user-friendly, there are some limitations when it comes to design customization2) We weren't able to make our emails look quite as polished as we might have liked.3) It can take a little while to get used to the platform if you're used to more visual ones 4) if you're after a marketing automation syle hubspot , iContact won't offer that level of sophistication
Alternativas consideradas
MailchimpRespuesta de iContact
Thank you taking the time to write a review and let us know what you like and also for the product feedback. We will be sure to pass that along!
Preguntas frecuentes sobre iContact
He aquí algunas preguntas frecuentes sobre iContact.P. ¿Qué tipo de planes de precios ofrece iContact?
iContact ofrece los siguientes planes de precios:
- A partir de: US$ 14,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de iContact?
Los clientes habituales de iContact son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000
P. ¿Qué idiomas admite iContact?
iContact admite los siguientes idiomas:
inglés
P. ¿iContact es compatible con dispositivos móviles?
iContact admite los siguientes dispositivos:
Android (móvil)
P. ¿Con qué otras aplicaciones se integra iContact?
iContact se integra con las siguientes aplicaciones:
123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter/X, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom Meetings
P. ¿Qué tipo de asistencia ofrece iContact?
iContact ofrece las siguientes opciones de asistencia:
Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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