--- description: Busca información actualizada sobre FixMe.IT en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara FixMe.IT con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FixMe.IT: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/563/remote-support/software) > [FixMe.IT](/software/2336/fixme-it) # FixMe.IT Canonical: https://www.getapp.com.co/software/2336/fixme-it Página: 1 de 17\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2336/fixme-it?page=2) > Software de soporte remoto diseñado para brindar asistencia desatendida y bajo pedido desde cualquier parte del mundo. > > Veredicto: 389 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 389 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Techinline - **Ubicación**: Toronto Ontario, Canadá - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: US$ 39,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Baréin, Belice, Benín, Bermudas, Bielorrusia, Bolivia y 130 más ## Funciones - Acceso a varios monitores - Acceso desatendido - Arrastrar y soltar - Autenticación de dos factores - Chat en tiempo real - Chat en vivo - Chat y mensajería - Conexión segura - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Gestión de la conformidad - Gestión de problemas - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Informes de síntesis - Informes personalizables ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas para asistencia remota](https://www.getapp.com.co/directory/563/remote-support/software) ## Categorías relacionadas - [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software) - [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software) - [Programas para asistencia remota](https://www.getapp.com.co/directory/563/remote-support/software) - [Herramientas para teletrabajar](https://www.getapp.com.co/directory/1699/remote-work/software) - [Software de escritorio remoto](https://www.getapp.com.co/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.com.co/software/90948/teamviewer) — 4.6/5 (11635 reviews) 2. [Zoho Assist](https://www.getapp.com.co/software/9913/zoho-assist) — 4.7/5 (1470 reviews) 3. [AnyDesk](https://www.getapp.com.co/software/120039/anydesk) — 4.6/5 (1792 reviews) 4. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24173 reviews) 5. [Supremo Remote Desktop](https://www.getapp.com.co/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Opiniones ### "Best IT support software." — 5.0/5 > **Jessica** | *16 de noviembre de 2021* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that I can help my clients immediately when they need help. > > **Puntos en contra**: I wish I could fit the screen to my monitor like I do with remote desktop. I have to use the controls to switch between screens and scroll through the screens when the monitors aren't the same size. > > I have always had a pleasant experience with FixMe.IT. It is easy to use and not very expensive for the features I get. Customer service always responds quickly and has always been very helpful. I like to have this software so I can see what my client sees and fix their issues without having to physically go to their office. I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day. ----- ### "Cheaper than many alternatives" — 4.0/5 > **David** | *9 de febrero de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The price was right. We needed something to quickly connect to a client's computer that didn't cost an arm and a leg. > > **Puntos en contra**: It's not as bandwidth efficient as some other products. Some clients have slow internet and FixMe can be a bit laggy with them. > > We need a quick and inexpensive way to get connected to assist our customers and this gets the job done. ----- ### "does what it needs to, good enough remote experience" — 3.0/5 > **Juan** | *1 de mayo de 2018* > > **Puntos a favor**: ability to logon/logoff, remote reboot, simple UI, simple url visit, multiple sessions running at the same time > > **Puntos en contra**: too many clicks required by user to run/accept connections, has trouble with QHD resolution, can't enter credentials to run as admin must be ran as a service ----- ### "Best Remote Access Software Available" — 5.0/5 > **R. Curtis** | *21 de noviembre de 2018* | Ingeniería civil | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access. > > **Puntos en contra**: If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain. > > I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic. ----- ### "Great and easy to use Remote Software" — 5.0/5 > **Christopher** | *14 de noviembre de 2017* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: - Easy to setup and use. Direct client to site and grab 6 digit code and go. - Unattended client is great for remote access. Just install and system is auto-added to your list - File transfers are as easy as drag and drop and then accept on client side. Can work in the background while files transfer. - Management screen makes it easy to chat with clients and see groups of clients together and their current status - Seeing whether the PC is in use makes interruption a lot less frequent. - Recently fixed issue with controlling multiple clients. (before had to back out and then go back to your list to open a session (was limited to only 1 active session) - Very cost effective versus other solutions. > > **Puntos en contra**: Sadly does not support Macintosh PC's at this time. Has no tablet/phone app like some other remote software (would be nice for remote support on things like Android and Apple tablets) > > Being able to remotely manage clients on a day to day basis. ----- Página: 1 de 17\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2336/fixme-it?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/2336/fixme-it) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados