--- description: Busca información actualizada sobre Mews en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Mews con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mews: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/83/reservation-online-booking/software) > [Mews](/software/2071647/mews-commander) # Mews Canonical: https://www.getapp.com.co/software/2071647/mews-commander Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2071647/mews-commander?page=2) > Mews es un sistema de administración de propiedades basado en la nube. Está diseñado para ayudar a las empresas de hostelería a automatizar las operaciones diarias, como los motores de reservas online, la gestión de recepción, la supervisión de ingresos y más. La plataforma ofrece diversas funciones, como pasarela de pago integrada, recorridos para huéspedes, inteligencia empresarial, API abierta, asistencia para múltiples propiedades y POS. > > Veredicto: 60 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 60 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Mews - **Constitución**: 2012 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, catalán, checo, chino, coreano, danés, eslovaco, español, estonio, finés, francés, georgiano, griego, inglés, islandés, italiano, japonés, malayo, neerlandés, noruego, polaco, portugués, ruso, sueco, tamil, turco, ucraniano - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chequia, Dinamarca, Eslovaquia, España, Estados Unidos, Finlandia, Francia, Grecia, Guernesey, Hungría, Irlanda, Italia, Japón, Letonia, Luxemburgo y 13 más ## Funciones - API - Asistencia al cliente - Automatización de marketing - Base de datos de clientes - CRM - Contabilidad - Contabilidad integrada - Creación de informes/análisis - Estancia prolongada - Facturación - Gestión de calendarios - Gestión de canales - Gestión de catering - Gestión de descuentos - Gestión de empleados - Gestión de ingresos - Gestión de inventarios - Gestión de la disponibilidad - Gestión de la experiencia del huésped - Gestión de opiniones ## Integraciones (en total: 57) - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay - Event Temple - Exact Online Accounting … y 42 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) ## Categorías relacionadas - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) - [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software) - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) - [Software de alquiler vacacional](https://www.getapp.com.co/directory/183/vacation-rental/software) ## Alternativas 1. [Hostaway](https://www.getapp.com.co/software/106989/hostaway) — 4.8/5 (1623 reviews) 2. [rezStream](https://www.getapp.com.co/software/2051143/rezstream-cloud-pms) — 4.7/5 (118 reviews) 3. [Erbon Hospitality](https://www.getapp.com.co/software/2067146/erbon) — 4.8/5 (72 reviews) 4. [Guesty](https://www.getapp.com.co/software/112215/guesty) — 4.4/5 (485 reviews) 5. [Breezeway](https://www.getapp.com.co/software/130003/breezeway) — 4.6/5 (196 reviews) ## Opiniones ### "Mews: Powerful and User-Friendly" — 5.0/5 > **Sami** | *8 de mayo de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Mews is a great balance of powerful and customisable software that is also very simple and efficient to use. Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience. Mews also has built-in, comprehensive training via Mews University, meaning new starters can quickly learn how to use the software with minimal training. Mews also regularly releases new features, including an AI digital assistant that is extremely helpful when you need technical support. > > **Puntos en contra**: Very little. There was a dip in the Support's response times, but this has been rectified, and the AI digital assistant is a big help. > > Excellent. Our onboarding was very well organised, with lots of support. The Mews PMS is very cutting-edge, with new features constantly being added, and AI that works\! ----- ### "Mews – A Game Changer for Daily Efficiency" — 5.0/5 > **Anne** | *14 de mayo de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best part about Mews is its automation and ease of use. Features like online check-in/out, automated payments, and real-time updates across departments save us time and reduce human error. The interface is modern and intuitive, which makes training staff much easier. Also, the flexibility to access the system from anywhere is a big plus. > > **Puntos en contra**: The least part is it's business intelligence reporting. But when you first get the hang of it and get to know it. Then is works. But knowing it will have some extra focus the future. Then we can live with it. > > The system has brought greater efficiency and structure to our daily hotel operations. It’s modern, cloud-based, and designed with the needs of both staff and guests in mind. We’ve seen improvements in everything from check-in processes to reporting and task management. While there were a few adjustments needed at the beginning, Mews has proven to be a reliable and forward-thinking PMS that continues to support our goals for innovation and guest satisfaction. ----- ### "It started out great 5 years ago..." — 2.0/5 > **Stefan** | *11 de mayo de 2022* | Hostelería | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Marketplace API connections is amazing albeit because there is tons of options you have to do your own research what is actually working well... Much of the interface is great and room setup is super flexible. We LOVED Mews so much at the beginning - a responsive support chat, behind that we had access to some DEVs - we barely used it but felt like they had an open ear albeit they where always paramount about some things they did not want to change for us (gender in reservations which is helpful in Hostels with mixed dorms etc.). > > **Puntos en contra**: Since shortly before COVID or during COVID they decided to replace human support chat with a chat robot with no human behind and the last option of contacting them to be support emails which they barely answer in under 1 week (\!). They have a phone number for time critical requests but many requests are NOT time critical and we would still love an answer - additionally you have to fight a chat bot when you call the phone number. This change feels like it completely disconnects us from their team but also sometimes means that we don'T use Mews to it's full potential since we wont get answers. The knowledge base is OK but sometimes outdated, sometimes just cumbersome to use and it is nowadays the only way to get answers. It's a pretty bad situation. I understand that they had to cutdown during COVID but at the same time they managed to aquire other PMS and expand their user base so it seems focus is less on existing user base but aggressive expansion. Meanwhile their existing users are opening up to the possibility of another PMS change that they never wanted to make... ----- ### "Handly information, easy to track modifications and professional layout" — 5.0/5 > **Emilia** | *17 de abril de 2025* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: From different property management systems I have varely struggle with Mews system because of the layout of information from, guests, reservation and payment details can be found in different ways that you don´t need to follow specific steps to find regular information. This for example can be seen in the searching bar that filters from all reservations received with only one reference number or name. Specially the Action log shows you the latest modifications in every sectiondone by name and date. It is useful to keep on track procedures with guest that can take months to find out what happened when there is a miscommunication. > > **Puntos en contra**: It is valuable all information that can be found in few steps and the way it looks it is quite modern and professional, but at the same time I remember that for my learning process and getting to know it the layout, visualizing the reports the was so much information that it is not highlighted so may way of learning was remembering the steps to get there and not remember how it looks since most of the information is found in black, grey and white. Of course you cannot make a rainbow out of it but some information like prices and important notes can be highlited in a different way. ----- ### "Best PMS on the market\!" — 5.0/5 > **Jan** | *9 de abril de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Mews is extremely user friendly and easy to learn during the onboarding process. Thanks to the cloud-based structure its accessible from anywhere and any time. Mews offers countless features that helps the receptionists enhancing the level of customer satisfaction by pushing the relevant data everywhere where they are useful to see. > > **Puntos en contra**: Since Mews is cloud-based, sometimes can happen general server outage or performance degradation but usually it is very quickly fixed. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2071647/mews-commander?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/2071647/mews-commander) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados