--- description: Busca información actualizada sobre Wati en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Wati con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Wati: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para chatbots](/directory/2795/chatbot/software) > [Wati](/software/2068239/wati) # Wati Canonical: https://www.getapp.com.co/software/2068239/wati Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2068239/wati?page=2) > Wati es una herramienta automatizada de marketing, ventas, servicio y asistencia para empresas que desean usar WhatsApp como herramienta de comunicación a fin de vender más productos y servicios. > > Veredicto: 207 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 207 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Wati - **Constitución**: 1998 ## Contexto comercial - **Precio inicial**: US$ 59,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: chino, chino tradicional, español, hindi, inglés, portugués, portugués de Brasil, portugués de Portugal, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - AI Copilot - API - Análisis de atención al cliente - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Autoresponders - Base de datos de clientes - CRM - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat y mensajería - Chatbot - Creación de informes/análisis - Customer Communication - Desarrollo sin código - Envío masivo de mensajes de texto - Gestión de bandeja de entrada - Gestión de clientes potenciales - Gestión de contactos ## Integraciones (en total: 10) - Google Sheets - HubSpot Content Hub - Klaviyo - Pabbly Connect - Shopify - WhatsApp - WooCommerce - Zapier - Zoho CRM Plus - Zoho Flow ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software) ## Categorías relacionadas - [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software) - [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software) - [Software para envío de SMS](https://www.getapp.com.co/directory/1291/sms-marketing/software) - [Herramientas de mobile marketing](https://www.getapp.com.co/directory/309/mobile-marketing/software) - [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software) ## Alternativas 1. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (1009 reviews) 2. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24239 reviews) 3. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1729 reviews) 4. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1788 reviews) 5. [EZ Texting](https://www.getapp.com.co/software/20491/ez-texting) — 4.5/5 (273 reviews) ## Opiniones ### "Amazing Product, a Must have for any business" — 5.0/5 > **Naman** | *4 de abril de 2025* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Ease of setup of Chatbots and how seamlessly integrations with different tools can be done. > > **Puntos en contra**: Google Sheets Plugin, tends to not work properly randomly. > > My Overall experience has been quite amazing, they have a great support team and an even better product development team. ----- ### "Wati is the best." — 5.0/5 > **Jonathan** | *26 de diciembre de 2025* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The automations are efficient, fast, and very manageable. It has been very user-friendly. Compared to other platforms, this one is much more dynamic. > > **Puntos en contra**: So far, I like everything. Most of the features are very good. I would highlight that even the support service is good during other countries' business hours. > > Wati came as a solution to many manual problems we had at my company. It allowed us to diversify and increase mass chat production in the auditing area in Colombia. Without a doubt, it is a quality product that will help you automate and stay on top of all situations in your companies or chats. ----- ### "Lack of transparency and unnecessarily complicated cancellation process" — 1.0/5 > **Marco** | *19 de mayo de 2025* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The system itself works and delivers the expected functionalities. Nothing more. I'm only writing this last sentence to reach the 100-character minimum required by this site. > > Lack of transparency and unnecessarily complicated cancellation process I used Wati for only one month, and I encountered several critical issues that potential users should be aware of: The credit system is not clearly explained, making it difficult to understand what you are actually paying for. There is no option to cancel directly from the platform. Instead, users are required to send an email, and cancellation must be requested at least two days in advance, which is highly inconvenient. The information on how to cancel is not easily accessible, and this seems designed to make the process more difficult than necessary. This type of commercial practice may be considered unfair under EU consumer protection laws, especially given the lack of transparency and the deliberate friction in the cancellation process. It is, at the very least, surprising that Meta lists Wati as an authorized partner, considering the user experience related to subscription management. ----- ### "Muneeraaah" — 5.0/5 > **Sulimam** | *25 de diciembre de 2025* | Diseño | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to chat with clients quickly and keep conversations organized. Also very easy to tag and notify other employees, share updates, and collaborate smoothly within the same chat. > > **Puntos en contra**: The chatbot feature could be improved. Sometimes it feels limited in automation options and not flexible enough for complex workflows, and it can take time to set up properly. > > Overall, WATI is easy to use and very helpful for daily communication. It makes it simple to show clients our products, follow up fast, and manage messages professionally in one place. ----- ### "Good leads" — 5.0/5 > **Rajan** | *25 de junio de 2026* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Good leads. A perfect platform to help generate interest, and a critical tool in our social media advertising > > **Puntos en contra**: Nothing really. I wish I could really point out a fault. Haven't experienced any problem, so what to do ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2068239/wati?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/2068239/wati) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | pt | | | pt-PT | | ----- ## Datos estructurados