---
description: Busca información actualizada sobre Wati en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Wati con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Wati: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para chatbots](/directory/2795/chatbot/software) > [Wati](/software/2068239/wati)

# Wati

Canonical: https://www.getapp.com.co/software/2068239/wati

Página: 1 de 9\
Siguiente: [Página siguiente](https://www.getapp.com.co/software/2068239/wati?page=2)

> Wati es una herramienta automatizada de marketing, ventas, servicio y asistencia para empresas que desean usar WhatsApp como herramienta de comunicación a fin de vender más productos y servicios.
> 
> Veredicto: 205 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 205 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: WATI.io
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: US$ 59,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: chino, chino tradicional, español, hindi, inglés, portugués, portugués de Brasil, portugués de Portugal, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- AI Copilot
- API
- Análisis de atención al cliente
- Arrastrar y soltar
- Asistencia al cliente
- Automatización de marketing
- Autoresponders
- Base de datos de clientes
- CRM
- Chat en vivo
- Chat y mensajería
- Chatbot
- Creación de informes/análisis
- Customer Communication
- Desarrollo sin código
- Envío masivo de mensajes de texto
- Gestión de bandeja de entrada
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de la comunicación

## Integraciones (en total: 10)

- Google Sheets
- HubSpot Content Hub
- Klaviyo
- Pabbly Connect
- Shopify
- WhatsApp
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software)

## Categorías relacionadas

- [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software para envío de SMS](https://www.getapp.com.co/directory/1291/sms-marketing/software)
- [Herramientas de mobile marketing](https://www.getapp.com.co/directory/309/mobile-marketing/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)

## Alternativas

1. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24166 reviews)
2. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1787 reviews)
3. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1727 reviews)
4. [Intercom](https://www.getapp.com.co/software/91379/intercom) — 4.5/5 (1134 reviews)
5. [EZ Texting](https://www.getapp.com.co/software/20491/ez-texting) — 4.5/5 (273 reviews)

## Opiniones

### "Amazing Product\!" — 5.0/5

> **Gagan** | *24 de diciembre de 2025* | Dispositivos médicos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: WATI is great for reaching out to multiple types of customers. We use WATI for targeted outreach in a customized manner.
> 
> **Puntos en contra**: Ability to respond to in bound messages within 24 hours. We may have more options in this regard as it will help the partners.
> 
> Very very positive experience and can be integrated with our CRM. It helps in online tracking of work.

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### "Wati helped us to improve connection with learners" — 5.0/5

> **Usuario verificado** | *24 de diciembre de 2025* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about WATI is how easily it manages WhatsApp conversations in one place. The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to learners.
> 
> **Puntos en contra**: Easy to handle, very good interface, easy to send messages to learners, and easy analysis of the campaign, like how many read, delivered, and failed
> 
> I have been using Wati for 2 years. My experience with Wati is very good. From this, it's easy to connect with learners and also get responses

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### "WATI support system not good\!" — 1.0/5

> **Akshay** | *19 de septiembre de 2025* | Producción de alimentos | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: Wati's support system is extremely disappointing and unreliable, making it frustrating to get proper help.
> 
> **Puntos en contra**: I have asked many questions over the last 3 days. No one has been there to answer my questions, and no one there for help.
> 
> Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved.

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### "Great WhatsApp Automation Platform" — 5.0/5

> **Usuario verificado** | *23 de diciembre de 2025* | Diseño gráfico | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: WATI is a trusted and robust platform for WhatsApp Business automation.
Its strength is at the intersection of automation, flexibility and scalability.

This enables us to develop next-level WhatsApp flows, templates and customer journeys while also maintaining a personalized experience.
It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes.
> 
> **Puntos en contra**: Currently, I have not faced any serious cons.

Most of the challenges we have had are related to first-time setup and learning, but that is normal for such a powerful and versatile system.
> 
> WATI has worked really well for handling support at scale using WhatsApp.

It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction.

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### "Wati is the best." — 5.0/5

> **Jonathan** | *26 de diciembre de 2025* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The automations are efficient, fast, and very manageable. It has been very user-friendly. Compared to other platforms, this one is much more dynamic.
> 
> **Puntos en contra**: So far, I like everything. Most of the features are very good.

I would highlight that even the support service is good during other countries' business hours.
> 
> Wati came as a solution to many manual problems we had at my company. It allowed us to diversify and increase mass chat production in the auditing area in Colombia. Without a doubt, it is a quality product that will help you automate and stay on top of all situations in your companies or chats.

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## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/software/2068239/wati)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/wati/> |
| en-AE | <https://www.getapp.ae/software/2068239/wati> |
| en-AU | <https://www.getapp.com.au/software/2068239/wati> |
| en-CA | <https://www.getapp.ca/software/2068239/wati> |
| en-GB | <https://www.getapp.co.uk/software/2068239/wati> |
| en-IE | <https://www.getapp.ie/software/2068239/wati> |
| en-NZ | <https://www.getapp.co.nz/software/2068239/wati> |
| en-SG | <https://www.getapp.sg/software/2068239/wati> |
| en-ZA | <https://www.getapp.za.com/software/2068239/wati> |
| es | <https://www.getapp.es/software/2068239/wati> |
| es-CL | <https://www.getapp.cl/software/2068239/wati> |
| es-CO | <https://www.getapp.com.co/software/2068239/wati> |
| es-MX | <https://www.getapp.com.mx/software/2068239/wati> |
| pt | <https://www.getapp.com.br/software/2068239/wati> |
| pt-PT | <https://www.getapp.pt/software/2068239/wati> |

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