---
description: Busca información actualizada sobre Clootrack en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Clootrack con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clootrack: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de análisis de datos cualitativos](/directory/1487/qualitative-data-analysis/software) > [Clootrack](/software/2064864/clootrack)

# Clootrack

Canonical: https://www.getapp.com.co/software/2064864/clootrack

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.com.co/software/2064864/clootrack?page=2)

> Analíticas de CX inteligentes para entender por qué disminuye tu NPS
> 
> Veredicto: 16 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **5.0/5** | 16 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Clootrack

## Contexto comercial

- **Precio inicial**: US$ 25.000,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- API
- Análisis comparativo y cualitativo
- Análisis cuantitativo
- Análisis de búsquedas de usuarios
- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Análisis de texto
- Análisis predictivo
- Análisis visual
- Benchmarking
- CRM
- Cartografía del viaje de cliente
- Categorización/Agrupación
- Clasificación taxonómica
- Comunicación multicanal
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Creación de informes/análisis
- Encuestas y comentarios

## Integraciones (en total: 19)

- Aircall
- Amazon Connect
- AskNicely
- Five9
- Forsta
- GENESYS
- Jotform
- Medalla
- NICE Business Story Survey Tool
- Qualtrics LTI
- QuestionPro
- RingCentral Engage Voice
- SurveyMonkey
- SurveySparrow
- Talkdesk

… y 4 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de análisis de datos cualitativos](https://www.getapp.com.co/directory/1487/qualitative-data-analysis/software)

## Categorías relacionadas

- [Software de análisis de datos cualitativos](https://www.getapp.com.co/directory/1487/qualitative-data-analysis/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)
- [Software de análisis de voz](https://www.getapp.com.co/directory/2043/speech-analytics/software)

## Alternativas

1. [Typeform](https://www.getapp.com.co/software/91581/typeform) — 4.7/5 (964 reviews)
2. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6973 reviews)
3. [SurveyMonkey](https://www.getapp.com.co/software/2371/surveymonkey) — 4.6/5 (10455 reviews)
4. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1204 reviews)
5. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Opiniones

### "Trusted and Value Enchancer" — 5.0/5

> **Dr Nishant** | *5 de mayo de 2025* | Bienes de consumo | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs.
> 
> **Puntos en contra**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input
> 
> Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us.

-----

### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5

> **Greg** | *5 de mayo de 2025* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources.  Excellent view of the customer experience that is fast and afforable
> 
> **Puntos en contra**: We have a specific use case that we cannot program on our own.  Clootrack has stepped in to engineer this solution for us.
> 
> They are a helpful team on the basics and meeting oru bespoke needs.  We have just started to use some of their integrations and our client love the holistic picture they deliver.

-----

### "Intuitive and Highly accurate AI based Analytics eng" — 5.0/5

> **Swapnil** | *19 de abril de 2025* | Comercio minorista | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: Explainable \&amp; highly accurate AI, Intuitive UI, customisable code, value for money
> 
> **Puntos en contra**: Dashboards can be improved for a better data visualization
> 
> Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams.

-----

### "A Win for Us" — 5.0/5

> **Kendra** | *3 de junio de 2025* | Bienes de consumo | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors.
> 
> **Puntos en contra**: We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs.
> 
> Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful.&#10;&#10;Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes.&#10;We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction.&#10;&#10;One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction.   Additionally, they actively seek feedback from their users, which makes us feel valued and heard.&#10;&#10;Overall, Clootrack’s tool has been a win for us.

-----

### "Powerful models and flexible systems" — 5.0/5

> **Jay** | *25 de septiembre de 2025* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Clootrack allows access to powerful AI models and data from a large number of APIs at a very reasonable price.  There is also a lot of flexibility in the offer to make the platform do the exact type of thinking that we need it to do.  It let's us collect and analyze data quickly and in a way that makes drawing conclusions and insights easy.
> 
> **Puntos en contra**: While the flexibility in the system is extremely helpful it does require some hands-on attention to achieve desired results.
> 
> We're very pleased with the partnership.  We appreciate the analyses provided and the team itself is both collaborative and proactive.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.com.co/software/2064864/clootrack?page=2)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/software/2064864/clootrack)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/software/2064864/clootrack> |
| de-AT | <https://www.getapp.at/software/2064864/clootrack> |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/clootrack/> |
| en-AE | <https://www.getapp.ae/software/2064864/clootrack> |
| en-AU | <https://www.getapp.com.au/software/2064864/clootrack> |
| en-CA | <https://www.getapp.ca/software/2064864/clootrack> |
| en-GB | <https://www.getapp.co.uk/software/2064864/clootrack> |
| en-IE | <https://www.getapp.ie/software/2064864/clootrack> |
| en-NZ | <https://www.getapp.co.nz/software/2064864/clootrack> |
| en-SG | <https://www.getapp.sg/software/2064864/clootrack> |
| en-ZA | <https://www.getapp.za.com/software/2064864/clootrack> |
| es | <https://www.getapp.es/software/2064864/clootrack> |
| es-CL | <https://www.getapp.cl/software/2064864/clootrack> |
| es-CO | <https://www.getapp.com.co/software/2064864/clootrack> |
| es-MX | <https://www.getapp.com.mx/software/2064864/clootrack> |
| fr | <https://www.getapp.fr/software/2064864/clootrack> |
| fr-BE | <https://fr.getapp.be/software/2064864/clootrack> |
| fr-CA | <https://fr.getapp.ca/software/2064864/clootrack> |
| nl | <https://www.getapp.nl/software/2064864/clootrack> |
| nl-BE | <https://www.getapp.be/software/2064864/clootrack> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Colombia","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Revisa, compara y evalúa software para pequeñas y medianas empresas. GetApp Colombia ofrece software, aplicaciones SaaS y en la nube, evaluaciones independientes y reseñas.","email":"info@getapp.com.co","url":"https://www.getapp.com.co/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.co/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Clootrack","description":"Clootrack es una plataforma inteligente de analíticas de experiencia del cliente que ayuda a las marcas D2C a entender los motivos por los que disminuyen las puntuaciones de la CX como NPS y CSAT. Este potente motor impulsado por IA recopila y analiza miles de millones de reseñas de clientes para proporcionarte información práctica sobre la experiencia del cliente. Todo en tiempo real.\n\nMás de 150 marcas, como HSBC, Skoda, DBS, Tata Group, Xiaomi y Vivo, usan Clootrack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aef80603-3c63-44a0-8882-026f3bcd9127.jpeg","url":"https://www.getapp.com.co/software/2064864/clootrack","@id":"https://www.getapp.com.co/software/2064864/clootrack#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.co/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":16},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.co/software/2064864/clootrack#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de análisis de datos cualitativos","position":2,"item":"/directory/1487/qualitative-data-analysis/software","@type":"ListItem"},{"name":"Clootrack","position":3,"item":"/software/2064864/clootrack","@type":"ListItem"}]}]}
</script>
