Sobre Convirza

Convirza is a cloud-based call tracking and optimization software designed to help small to large businesses manage marketing results and spending, and track ad revenue. The solution allows users to handle phone calls and trace them directly to their offline and online sources.

Convirza allows businesses to monitor customer activities and sentiments using the call recording functionality. Teams can also utilize the call tracking capabilities of the platform to manage advertisements across emails, social media, and other digital and conventional channels.

Convirza allows administrators to listen in on customer conversations and measure visitor tracking. It also supports integration with Google Adwords and DoubleClick applications.

Precios desde:

US$ 69,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Convirza

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

inglés

Precios desde:

US$ 69,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Convirza

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Funciones

Funcionalidades totales de Convirza: 32

  • API
  • Acciones activadas por evento
  • Alertas y notificaciones
  • Análisis en tiempo real
  • Análisis visual
  • Archivo y conservación
  • Creación de informes de llamadas
  • Creación de informes y estadísticas
  • Desvío de llamadas
  • Enrutamiento de llamadas
  • Etiquetado
  • Etiquetado de llamadas
  • Gestión de campañas
  • Grabación
  • Grabación a demanda
  • Grabación de llamadas
  • Identificador de llamadas
  • Integraciones de terceros
  • Integración de telefonía informática
  • Mensaje de voz
  • Mensajería SMS
  • Métricas de rendimiento
  • Métricas de seguimiento de llamadas
  • Panel de comunicaciones
  • Preparación de datos para servicio por cuenta propia
  • Reconocimiento IVR y de voz
  • Seguimiento de conversión
  • Seguimiento de llamadas
  • Seguimiento de palabras claves
  • Supervisión de llamadas
  • Transcripción de llamadas
  • Transferencia de archivos

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CallFire combina mensajes de texto, seguimiento de llamadas, transmisión de voz e IVR con un centro de atención...

CallRail

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Opiniones

Calificación general

4,4 /5
(81)
Relación calidad-precio
4,4/5
Funciones
4,3/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,7/5

¿Ya tienes Convirza?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 81
Vincent
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Convirza Call Tracking & Recording Platform Is Easy To Use!

Revisado el 19/8/2019

Very happy with the price, support, easy to use the software and the quality of the calls.

Very happy with the price, support, easy to use the software and the quality of the calls.

Puntos a favor

The price of the Convirza call tracking numbers compared to other companies with a similar product is much lower. The Convirza support is very easy to talk to a real person, other companies you only can email or leave a message. I have been setting up and using call tracking for over 15 years and this company had an easy to use interface. It is very easy to pick from a whole list of numbers to get the one number I want other companies will only assign you a number and you have no control over the number they give you.

Puntos en contra

It is hard to pronounce and say the company name Convirza, it is also hard to remember how to spell the name.

Alternativas consideradas

Marchex

Razones para elegir Convirza

They were very expensive and hard to use

Software anterior

CallSource

Razones para cambiar a Convirza

Marchex is more expensive, support is slow, you rarely ever get them to answer their phone, you get assigned one phone number, you can not choose from all of the available numbers.
Susan
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Very Useful For Our Business

Revisado el 18/12/2020

Convirza allows us to see which advertising is working for our clients and which is not. This is...

Convirza allows us to see which advertising is working for our clients and which is not. This is extremely beneficial when working with clients on where to spend their advertising dollars.

Puntos a favor

Being able to show our clients exactly how many calls they receive from their advertising has been a great tool for our company. There are many features that Convirza provides that make my job easier as well. Overall, we are very happy with this software.

Puntos en contra

The reports take a very long time to load. Occasionally, the information provided about a call is inaccurate.

Shane
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Convirza delivers big results for little money

Revisado el 10/12/2020

As I stated previously we love that not only can we manage numbers on campaigns without having our...

As I stated previously we love that not only can we manage numbers on campaigns without having our IT team set up numbers internally, but the ability to review and coach is top notch. The AI makes it easier by listening and flagging calls as missed opportunities, etc. This makes it easy to get right in and listen to the high-priority calls.

Puntos a favor

I love the fact that not only can I assign numbers to campaigns and track the response rate outside of pageviews, opens, clicks, etc, i can now see calls and better yet, listen to calls. The sales managers can listen and coach and follow-up with the employees and customers alike.

Puntos en contra

If I had to say anything it would be reusing numbers if needs be. Just mainly maintenance of ending campaign numbers and cleaning up the backlog of old campaigns. But that is an us thing, not a Convirza thing.

Monika
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best call tracking in the industry

Revisado el 10/12/2020

The staff are always helpful and supportive. Im a longtime customer of Convirsa and find they are...

The staff are always helpful and supportive. Im a longtime customer of Convirsa and find they are the most affordable and have a platform that is top notch, user friendly. I’ll never use any other service, only Convirza

Puntos a favor

This software is easy to use, affordable

Puntos en contra

No cons. I’m very happy with everything Convirza offers.

Alternativas consideradas

CallFire

Razones para cambiar a Convirza

The support staff and the pricing is the best
Joscelyne
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Convirza - A Great Option for Call Tracking

Revisado el 20/11/2020

My overall experience has been very positive. I recommend this product to anyone that works in...

My overall experience has been very positive. I recommend this product to anyone that works in marketing, advertising, or market research. Actually, this could be great for managers, too, who need to make sure their staff is answering the company phones correctly, too.

Puntos a favor

This software is very easy to use, affordable, and extremely helpful. Not only can you create several tracking numbers, you can also label them into categories based on what they are being used for. For instance, I use this program to create tracking numbers for my social media ads. It has a label category I can choose that specifically says "facebook: paid ads." This makes reading a report very easy. I also like the playback feature that allows me to identify calls/callers and play back the recorded conversation. This makes it easy to "secret shop" my clients to make sure that they are answering the phones properly and mentioning all the right promotions. At $30/month for I believe up to 10 phone numbers, you really can't beat this program. Especially since you can pull reports, etc. Their customer service is great, too. Very responsive and helpful team.

Puntos en contra

There really isn't much I can say that I dislike about Convirza.

Mostrando 5 opiniones de 81 Todas las opiniones

Preguntas frecuentes sobre Convirza

He aquí algunas preguntas frecuentes sobre Convirza.

Convirza ofrece los siguientes planes de precios:

  • A partir de: US$ 69,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Starter: $0 Professional: $69 Agency: $179 Custom plans available

Los clientes habituales de Convirza son:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Convirza admite los siguientes idiomas:

inglés

Convirza admite los siguientes dispositivos:

No tenemos información sobre los tipos de integración de Convirza

Convirza ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

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