---
description: Busca información actualizada sobre CDK Global en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CDK Global con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CDK Global: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software CRM](/directory/230/crm/software) > [CDK Global](/software/2047704/cdk-global)

# CDK Global

Canonical: https://www.getapp.com.co/software/2047704/cdk-global

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> CDK Drive es un software de gestión de concesionarios de automóviles que ha sido diseñado para ayudar a las empresas de este sector a gestionar sus operaciones de concesionarios, ventas, inventario, arrendamiento y cumplimiento normativo. La plataforma habilita a los administradores a realizar un seguimiento de los pedidos, generar manifiestos de envío, obtener información sobre los informes de rendimiento e identificar nuevas oportunidades de negocios; todo en un panel centralizado.
> 
> Veredicto: 211 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 211 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: CDK Global
- **Constitución**: 1974

## Contexto comercial

- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: francés, inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- API
- Alertas y notificaciones
- Automatización de marketing
- Base de datos de clientes
- Base de datos de contactos
- Comunicación multicanal
- Concesionario de automóviles
- Concesionario de segunda mano
- Contabilidad
- Creación de informes y estadísticas
- Creación de informes/análisis
- Departamento de atención al cliente
- Gestión de citas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de inventarios
- Gestión de ventas al por menor
- Gestión financiera

## Opciones de asistencia

- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software CRM](https://www.getapp.com.co/directory/230/crm/software)

## Categorías relacionadas

- [Software CRM](https://www.getapp.com.co/directory/230/crm/software)
- [Software para concesionarios](https://www.getapp.com.co/directory/201/auto-dealers/software)
- [Software de contabilidad para concesionarios](https://www.getapp.com.co/directory/1361/auto-dealer-accounting/software)

## Alternativas

1. [Carsforsale.com](https://www.getapp.com.co/software/115591/carsforsale) — 4.6/5 (2363 reviews)
2. [AutoManager](https://www.getapp.com.co/software/2049810/deskmanager) — 4.9/5 (239 reviews)
3. [DealerCenter](https://www.getapp.com.co/software/110575/dealercenter) — 4.9/5 (1485 reviews)
4. [AutoRaptor CRM](https://www.getapp.com.co/software/116691/autoraptor-crm) — 4.6/5 (275 reviews)
5. [Dealertrack DMS](https://www.getapp.com.co/software/91401/dealer-management-solutions) — 4.4/5 (116 reviews)

## Opiniones

### "Nice System Overall" — 5.0/5

> **Angela Bowder -** | *1 de agosto de 2018* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very easy crm to use. Training is great.
> 
> **Puntos en contra**: Like anything else, need to hold people accountable to input data, cross off tasks, read reports. Lot of little errors and the mobile app is something to be desired.
> 
> We have been with eLead over 2 years and very happy with how the system has helped us. Look forward to how they continually evolve.

-----

### "The Best CRM is the One You Actually Utilize" — 5.0/5

> **Usuario verificado** | *30 de julio de 2021* | Automoción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I like that I can have more than 1 customer record open at once. I like that it is web-based. I like the ability to customize every process as needed. The email campaign setup is easy.
> 
> **Puntos en contra**: Customer service is nonexistent. I'm unable to customize the workflow myself - Elead must do it but elead rarely returns calls. I had to send a cancelation email to get a response after months of trying.
> 
> I like it. It is easy to use. I would recommend for a company that won't need much support from Elead.

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### "Decent software just not recommended for a service center" — 3.0/5

> **Danny** | *10 de enero de 2023* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: I really like the financial side and tracking of the company financials within the program. They do a very good job at this software does a good job with the dealership sales side that seems to be where they spend most of their effort making it right
> 
> **Puntos en contra**: This software does not have a proper scheduler that functions for a service center. This software does not have a good functionality of a service department scheduling of technicians might as well be nonexistent. This company does not do a very good job at customer service and knowledgeable staff.
> 
> The financial and dealership side is the only value that we found in this program. We are not happy with what they promised us as far as for our service department and they don’t seem interested in solving their issues anytime soon.

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### "Elead a good crm tool" — 4.0/5

> **Cary** | *31 de julio de 2018* | Automoción | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Great way to keep track of customer's and keep notes to help with future interactions. Good support from the company and Greg does a great job going over the ins and outs of the program.
> 
> **Puntos en contra**: Has glitches at time where it adds multiple task for the same customer.

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### "For the money they need to do much, much better" — 3.0/5

> **John A.** | *6 de mayo de 2019* | Transporte marítimo | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Back what I was first looking for a complete Marine Dealership package they were the best I found, I have not looked since 2002.  Right now I still like their Repair Order module, as well as their Parts handling.  I don't personally work much with their Boat Sales module, but I don't get any complaints about it.
> 
> **Puntos en contra**: They have just missed to many little things, and cannot seem to make changes in any kind of decent time frame.  They also do not have simple utilities for canceling or editing data.  Everything you need to change has a time consuming "Back out" routine, their is no simple "Delete"   They do not give the end user enough control over what fields display on the initial screens, and who ever designed the rental module has no clue regarding renting storage space, only things like boats or PWC's.
> 
> Over the years I have gotten to know a lot of the folks out in Utah, many are still there some are gone.  They try, but they need to get out of the building and go out and see how a busy dealership really works.  And, most of all they need to make fixes, updates and changes faster.  It takes them years to fix simple things.  And, they have become GREEDY as hell, they are way too expensive and getting worse.  If I could find a more reasonably priced application I will be gone soon.

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## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/software/2047704/cdk-global)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/cdk-global/> |
| en-AE | <https://www.getapp.ae/software/2047704/cdk-global> |
| en-AU | <https://www.getapp.com.au/software/2047704/cdk-global> |
| en-CA | <https://www.getapp.ca/software/2047704/cdk-global> |
| en-GB | <https://www.getapp.co.uk/software/2047704/cdk-global> |
| en-IE | <https://www.getapp.ie/software/2047704/cdk-global> |
| en-NZ | <https://www.getapp.co.nz/software/2047704/cdk-global> |
| en-SG | <https://www.getapp.sg/software/2047704/cdk-global> |
| en-ZA | <https://www.getapp.za.com/software/2047704/cdk-global> |
| es | <https://www.getapp.es/software/2047704/cdk-global> |
| es-CL | <https://www.getapp.cl/software/2047704/cdk-global> |
| es-CO | <https://www.getapp.com.co/software/2047704/cdk-global> |
| es-MX | <https://www.getapp.com.mx/software/2047704/cdk-global> |
| fr | <https://www.getapp.fr/software/2047704/cdk-global> |
| fr-BE | <https://fr.getapp.be/software/2047704/cdk-global> |
| fr-CA | <https://fr.getapp.ca/software/2047704/cdk-global> |

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