--- description: Busca información actualizada sobre TimelinesAI en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara TimelinesAI con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TimelinesAI: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [TimelinesAI](/software/2046838/timelinesai) # TimelinesAI Canonical: https://www.getapp.com.co/software/2046838/timelinesai Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2046838/timelinesai?page=2) > Integra múltiples números de WhatsApp con tu CRM. Obtén acceso a una bandeja de entrada compartida que consolida todas las conversaciones de WhatsApp en una única interfaz administrable. Agiliza con facilidad el flujo de trabajo mediante la creación de flujos de trabajo personalizables. Administra todos los mensajes de WhatsApp desde una plataforma centralizada. > > Veredicto: 116 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 116 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Initech ## Contexto comercial - **Precio inicial**: US$ 25,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, hebreo, inglés, portugués, ruso, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - API - Autoresponders - CRM - Chat y mensajería - Comunicación multicanal - Creación de informes y estadísticas - Gestión de clientes potenciales - Gestión de contactos - Gestión de flujos de trabajo - Herramientas de colaboración - Personalización - Recordatorios - Segmentación - Seguimiento de interacciones - Third-Party Integrations ## Integraciones (en total: 13) - ChatGPT - Close - HubSpot CRM - HubSpot Marketing Hub - Make - Pipedrive - Salesforce Platform - Slack - Zapier - Zendesk Suite - Zoho CRM - Zoho Flow - monday.com ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software) ## Alternativas 1. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6970 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.com.co/software/90378/salesforce) — 4.4/5 (18771 reviews) 4. [HubSpot CRM](https://www.getapp.com.co/software/102533/hubspot-crm) — 4.5/5 (4456 reviews) 5. [Odoo](https://www.getapp.com.co/software/102445/odoo) — 4.2/5 (1299 reviews) ## Opiniones ### "Shared Inbox for Whatsapp" — 4.0/5 > **Sveta** | *11 de enero de 2021* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's really easy to setup , few clicks and you are ready to go. It's the only product I found that allows me to load and share the history of my Whatsapp chats. We use it to share access to Whatsapp accounts between team members > > **Puntos en contra**: Currently, TimelinesAI focused on Whatsapp only. I hope they will implement additional integrations in the near future. > > Great and easy to use product with a unique value proposition. ----- ### "Great and cost efficient tool to send automated Whatsapp messages" — 5.0/5 > **Kevin** | *23 de julio de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The pricing is very good especially compared to some competitors. The integration to the different automation tools like Make. > > **Puntos en contra**: The trial could be longer than 10 days but it is even better to have one free trial. Most competitors do not offer a free trial. ----- ### "Efficient Tool for Managing WhatsApp Communications" — 3.0/5 > **Usuario verificado** | *14 de diciembre de 2021* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is easy to use and our team was able to learn it very quickly. > > **Puntos en contra**: All chats are unassigned until someone manually assigns them to someone. It would have been useful to have a feature where we can choose to automatically assign certain chats to specific team members depending on keywords used or something similar. This kind of automation would make the tool top-notch. Another issue our team has experienced is that chats do not load properly sometimes. Perhaps it is a bug but it can be a problem. > > Timelines makes it easy for our team to manage our WhatsApp channel communications. Multiple team members are able to use it at the same time without any issues. The tagging feature is especially useful for our use case. ----- ### "The most flexible whatsapp tool" — 4.0/5 > **Pablo** | *4 de octubre de 2022* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that we can register on an activity on pipedrive all conversations with our agents. Before timelines, we didn't have any idea how many conversations had each agent or how many conversations (or days) they need to close a deal. And the other tool that we are using now, is the mass messaging with other software like customer.io that open to us multiple options to automate WhatsApp communication. > > **Puntos en contra**: There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here. > > Our biggest problem that TimeLines solved was initially registering the conversations as Activity in Pipedrive. The others providers does it through system notes, and notes are not measurable. What is not measured cannot be controlled. We currently use a messaging system through webhooks that use our agent's own number to trigger messages, which makes it something unique and powerful in the market that is saturated with bots through the WhatsApp API. Which already many customers distrust and seek a more human contact. ----- ### "TimelinesAI" — 5.0/5 > **Isis** | *14 de diciembre de 2021* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration was seamless, rollout was smooth, support was great, and features were helpful, specifically: - each person being able to have a login means that I know exactly who wrote what message - being able to add comments to specific messages, and tag staffers in those comments, makes delegation and follow-up really easy - being able to add alerts / reminders is HUGE; being able to add them to individual messages is fabulous (because if I send two messages explaining next steps to client, I can add a time-based/time-relevant alert to each message, matching the timing of each of those steps) - unexpected but GREAT: it automatically uploaded all of the conversation history, from even before I started using Timelines. This meant that the change in staff (which happened at the same time as implementing Timelines) was smooth. (that said: they only load about 25-30 additional messages each time you scroll to the bottom of the conversation; for me, it's not fast enough / a big enough number, because my client conversations consist primarily of numerous short messages). > > **Puntos en contra**: 1. This program is GREAT; but it's not the prettiest interface. Honestly, with all of the features, that's not even a drawback at this point. 2. The constant customer support chat at the bottom, means that the tab always has a notification flashing "(1) New Message\!" -- I find it distracting and confusing (because it always makes me think that a client has sent me a message). 3. My staff sometimes experience connectivity issues, ie, their account would randomly get disconnected (but since I can reconnect without having to get on a video call with them, it's a pretty easy fix, relative to WhatsApp's delegation system). I also think this was all before a patch that resolved it. 4. (As of mid-September) if my cell phone is offline, my staff can't connect to conversations. I think this is a limiting feature beyond TL's control (having more to do with WhatsApp than with TL), but it's worth mentioning. (I went on vacation and had to buy a local phone plan because I have my Business WA set up on my personal cell phone; my cell carrier didn't work in vacation spot, which would've meant no client comms available for staff during whole vacation, which is not an option.) > > All of my staff can now access my Business WhatsApp, from unique logins\! Timelines was great. I ended up moving back to WhatsApp when WA launched its beta multi-device feature. But if I get to the point where I need to have more than four devices connected, I'll be going back to Timelines. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2046838/timelinesai?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/2046838/timelinesai) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | pt | | | pt-PT | | ----- ## Datos estructurados