--- description: Busca información actualizada sobre Sprout Social en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Sprout Social con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprout Social: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/104/social-media/software) > [Sprout Social](/software/20453/sprout-social) # Sprout Social Canonical: https://www.getapp.com.co/software/20453/sprout-social Página: 1 de 26\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/20453/sprout-social?page=2) > Sprout Social es una herramienta de gestión de redes sociales creada para ayudar a las empresas a encontrar nuevos clientes y aumentar su presencia en las redes sociales. > > Veredicto: 609 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 609 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sprout Social - **Ubicación**: Chicago, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$ 199,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, italiano, portugués, portugués de Brasil - **Países disponibles**: Alemania, Australia, Austria, Brasil, Canadá, China, Dinamarca, Estados Unidos, Finlandia, Francia, India, Irlanda, Italia, Malta, Noruega, Nueva Zelanda, Portugal, Reino Unido, Suecia, Suiza ## Funciones - @menciones - API - Alertas y notificaciones - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis visual - Asistencia al cliente - Ayuda al empleado - Benchmarking - Biblioteca de contenidos - Biblioteca de imágenes - Búsqueda/filtro - CRM - Calendario editorial - Campañas multicanal - Categorización/Agrupación - Creación de diagramas - Creación de informes ad hoc ## Integraciones (en total: 30) - Adobe Experience Manager - Bynder - Canva - Dropbox - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal - Pinterest … y 15 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software) ## Categorías relacionadas - [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software) - [Software para gestionar publicaciones y suscripciones](https://www.getapp.com.co/directory/162/publishing/software) - [Software de inteligencia competitiva](https://www.getapp.com.co/directory/305/competitive-intelligence/software) - [Herramientas para social CRM](https://www.getapp.com.co/directory/558/social-crm/software) - [Herramientas de análisis de datos de marketing](https://www.getapp.com.co/directory/602/marketing-analytics/software) ## Alternativas 1. [Instagram](https://www.getapp.com.co/software/107131/instagram) — 4.7/5 (5223 reviews) 2. [Snapchat for Business](https://www.getapp.com.co/software/109331/snapchat) — 4.6/5 (1141 reviews) 3. [Zoho Social](https://www.getapp.com.co/software/102087/zoho-social) — 4.7/5 (3477 reviews) 4. [Meta for Business](https://www.getapp.com.co/software/91327/facebook) — 4.4/5 (2374 reviews) 5. [Hootsuite](https://www.getapp.com.co/software/20432/hootsuite) — 4.4/5 (3803 reviews) ## Opiniones ### "Sprout social is the best Social media management tool out there." — 5.0/5 > **Kulinda** | *11 de octubre de 2023* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Post Scheduling,Social media listening tools,Content management > > **Puntos en contra**: Only issue I have with Sprout is the cost. > > It simplifies social media management, reduces the need to switch between multiple platforms, and offers a centralized hub for various tasks, including scheduling, analytics, engagement, and content management. This saves time and improve overall efficiency for our team and business. ----- ### "Good Software for Data Analytics" — 4.0/5 > **Loretta** | *23 de noviembre de 2021* | Electrónica de consumo | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The data we are able to get from Sprout is fantastic. They recently added an inbox activity tracker which has been a game changer for engagement management. Being able to get an export of all of our post data too is phenomenal. WAY better than trying to pull things directly from each app. > > **Puntos en contra**: Not being able to pull YouTube comment data is a big detractor. You also aren't able to not include some posts in reporting (for example we did a giveaway post on Instagram which skewed our entire metrics for the month). No one has TikTok data yet and I am not sure Sprout will be the first as they take a while to implement feedback (if at all). > > We have been bounced around from account manager to account manager which has been unfortunate as we haven't been able to optimize things very well or probably get the most out of the product. We don't really use the listening tools and I think that is partly because we don't quite know how to set it up. That seems to be a BIG selling point for them but we aren't big on Twitter so that appears to not help us much. As a community manager I would prefer better ways to track sentiment, track engagement metrics, and pull better insights per post on engagement % to see how that effects reach and other data points. But since we don't use Twitter at the moment we seem to miss out on a lot of their focus areas. ----- ### "Outdated - doing less, charging more, terrible contracts" — 1.0/5 > **Karen** | *13 de enero de 2025* | Entretenimiento | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: They are relatively easy to use with some handy in built reports > > **Puntos en contra**: Cut back support staff - got rid of our account manager and AU support teams, without telling us Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars > > Outdated provider with cut back support staff but charging more for less. They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars. Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew. So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite breaching contract and taking away the local rep (which was the selling point) - they're refusing to terminate the contract until rollover time again. So obtuse, despite years of taking our money, so now lawyers are getting called in. ----- ### "Makes Social Media Management so Easy\!" — 5.0/5 > **Usuario verificado** | *4 de marzo de 2021* | Aprendizaje en línea | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: No one has the time to sit there and individually schedule out social posts so that's where Sprout Social comes into play\! We purchased this software to help us plan and manage our organic social media calendar easily. They also can integrate with paid ads, but that's not something we use it for. I love that you can see a calendar of upcoming posts so I can see if there are any gaps in our calendar. Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver. Prior to this, I would always forget to post so this has made it easier to make a plan\! > > **Puntos en contra**: The platform is kind of pricey, especially as you add on more licenses. You can't create any custom reports. However, they have a lot of robust reports so I imagine you don't need to. We haven't needed to yet. > > It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can. For teams who struggle to plan and manage their social accounts, I highly recommend Sprout Social. The platform also can help you uncover trends for future planning too\! ----- ### "Great Social Tool to Manager Multiple Brands" — 5.0/5 > **Usuario verificado** | *24 de junio de 2019* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Allows us to collaborate across our team with members in different locations. Love the notifications and ability to respond directly to social posts within the app. The ability to email posts to certain non-users helps, and being able to tag content types makes organization easy. The including reporting is robust and provides enough information across multiple platforms to make good decisions. The single inbox is ideal and is the reason we continue to use the platform. It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox. > > **Puntos en contra**: The listening tools are a separate cost and for our brands becomes too expensive to commit to. Which it had more feature built in like other platforms to scour and collect keyword mentions across other platforms (not just social). > > For the most part gives us an all-in-one social media management and creation tool. Perfect for collaboration and the structure of permissions and approvals helps on a team level. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/20453/sprout-social?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/20453/sprout-social) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados