--- description: Busca información actualizada sobre UserTesting en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara UserTesting con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserTesting: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/601/customer-experience/software) > [UserTesting](/software/1985015/usertesting) # UserTesting Canonical: https://www.getapp.com.co/software/1985015/usertesting Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/1985015/usertesting?page=2) > UserTesting es un software de experiencia del cliente que ayuda a las empresas a crear, lanzar y administrar pruebas de audio, de video y por escrito para registrar comentarios sobre productos, servicios, aplicaciones y campañas de marketing. El panel de pruebas hace posible que los usuarios se dirijan a un público específico mediante el filtrado demográfico. > > Veredicto: 131 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 131 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UserTesting - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: US$ 250,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - A/B Testing - Alertas y notificaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis visual - Arrastrar y soltar - Asistencia por vídeo - Campos personalizables - Creación de informes/análisis - Creación de prototipos - Email Reminders - Encuestas y comentarios - Etiquetado - Formularios personalizables - Geosegmentación - Gestión de ciclo de vida del producto - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de la experiencia del cliente ## Integraciones (en total: 5) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) - [Software de experiencia del usuario (UX)](https://www.getapp.com.co/directory/1287/ux/software) - [Herramientas para pruebas de usabilidad](https://www.getapp.com.co/directory/2075/user-testing/software) - [Soluciones de gestión de productos](https://www.getapp.com.co/directory/991/product-management/software) ## Alternativas 1. [Lucky Orange](https://www.getapp.com.co/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Dovetail](https://www.getapp.com.co/software/128343/dovetail-app) — 4.6/5 (97 reviews) 3. [Userlytics](https://www.getapp.com.co/software/121415/userlytics) — 4.7/5 (55 reviews) 4. [TryMyUI](https://www.getapp.com.co/software/239231/trymyui) — 4.0/5 (23 reviews) 5. [XM for Strategy & Research](https://www.getapp.com.co/software/100394/strategy-and-research) — 4.7/5 (425 reviews) ## Opiniones ### "The perfect solution for any usability testing" — 5.0/5 > **Esther** | *15 de junio de 2022* | Diseño | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I believe that every business, product manager and product designer should definitely use UserTesting. What this software does and the feedback that you can collect from it is just pure gold. This can help you identify any usability issues by accessing real-time feedback from users. Your business and product team needs it. > > **Puntos en contra**: I would say to be mindful of the participants. The more questions and tasks you ask, the more participants can in fact get overwhelmed. I wish usertesting could have a hard limit on how many questions or tasks can be asked per test. ----- ### "Easy Money" — 5.0/5 > **Lorali** | *1 de diciembre de 2018* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software is simple to use. It is very self explanatory and I get paid for my opinion about the website I am testing. If you are accepted as a tester, it is well worth your time for short testing sessions that pay at least $10 each. > > **Puntos en contra**: I wish I had more opportunities for multiple tests a day to ultimately earn more extra income on the side. > > This software is great all around. It is an opportunity to earn extra income on the side all while giving your opinion about using certain websites. Easy work. Every time I have come across glitches in the software, I have had great experiences with customer support. Fast response and always help solve the issue. ----- ### "Usability Testing made simple" — 3.0/5 > **Craig** | *1 de agosto de 2020* | Ropa y moda | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I use UserTesting platform to do website usability testing for my own e-commerce site. So, I can know if my customers are having issues with how my website is designed or if its content is not relevant to customers' expectations. I hire testers through UserTesting platform at an affordable cost. And, give a specific use case. For example, browse a product detail page and confirm if the user was able to navigate to it quickly. And, once the user landed on product detail page, did he find the content per his needs. I was able to improve conversion rate and revenue driven from my e-commerce site through UserTesting. > > **Puntos en contra**: I sometimes get test results where the audio and video of the user test is not of top quality. Because the user may not have the best headphone or microphone or a stable noise-free environment when testing. If UserTesting team can ensure testing equipment used is of highest quality, the insights gleaned from those tests will be more reliable and actionable for e-commerce businesses like mine. Additionally, sample size of user tests is sometimes too low to trust the results. Because only one or two testers may have tested a specific use case. So, the user testing team should ensure minimum number of test results. > > My overall experience with UserTesting platform is good because it was able to help me determine user experience hurdles which my customers were facing. So, I could combine those qualitative insights with quantitative analytics from Google and come up with an optimization plan for my website. Once I fixed those high priority usability issues, I saw a high lift in customer engagement, drop in cart abandonment and spike in conversions. Hence, the dollars invested in UserTesting to test my website more than paid for it. ----- ### "My Go To tool for Testing" — 4.0/5 > **Maria** | *31 de agosto de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: One of the most thrilling parts of this project has been when I've set up a test, added the details of the types of users I'm looking to test, launching it and viewing a live feed of candidates found. There is a sense of excitement involved in this process and I really like that usertesting.com makes that an aspect that I can see. > > **Puntos en contra**: Not many tools for reviewing the feedback from users. Currently, I can speed up the frame rate and view the sections where my tasks/questions were listed for the participant, but it feels like this is an area that has more potential in terms of tools and features. Setting up a test is seamless, however reviewing it is rather dull. It would be great to see more interactive tools or insights about the participants, or maybe more tips on how to improve the test in the future. > > My experience has been generally really good and it's my go to tool for testing. The pool of participants is so large, I feel like I'm getting feedback at a faster pace than I would with other tools. ----- ### "Superb platform for getting user feedback." — 5.0/5 > **Bartosz** | *2 de noviembre de 2018* | Petróleo y energía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Clear and transparent rules and guidelines for their tests. They ask their testers to be as thorough as possible, and I am certain, that the feedback coming to the client is accurate and worth the money. > > **Puntos en contra**: Literally nothing. They are fair and their UX testing gets the job done. > > I've been a participant in their tests. The recording app is light, doesn't affect the performance of user's PC, and the pay is competitive. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/1985015/usertesting?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/1985015/usertesting) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados