---
description: Busca información actualizada sobre Bigin by Zoho CRM en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Bigin by Zoho CRM con productos similares hasta encontrar la opción adecuada.
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title: Bigin by Zoho CRM: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software CRM](/directory/230/crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm)

# Bigin by Zoho CRM

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> Bigin es un software de gestión de relaciones con los clientes que está centrado en los procesos y diseñado para ayudar a las pequeñas empresas a gestionar los canales de ventas, programar seguimientos y actualizar los registros de los clientes.
> 
> Veredicto: 738 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 738 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: US$ 7,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, búlgaro, checo, chino, coreano, croata, danés, español, francés, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, ruso, sueco, tailandés, turco, vietnamita, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- @menciones
- API
- Acceso móvil
- Acciones activadas por evento
- Alertas y notificaciones
- Almacenamiento de documentos
- Almacenamiento seguro de datos
- Análisis de evolución de ventas
- Aplicación móvil
- Arrastrar y soltar
- Automatización de marketing
- Automatización de procesos empresariales
- Autorizaciones basadas en roles
- Base de datos de clientes
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda/filtro
- CRM
- Campos personalizables
- Captura de clientes potenciales

## Integraciones (en total: 82)

- AccuCare
- Acefone
- ActiveEdge
- Amazon Connect
- Amp Telecom
- Anura
- Avaya Cloud Office
- Calendly
- CloudConnect
- CloudTalk
- Constant Contact
- Contaque
- Eventbrite
- Exotel
- Gmail

… y 67 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software CRM](https://www.getapp.com.co/directory/230/crm/software)

## Categorías relacionadas

- [Software CRM para pequeñas empresas](https://www.getapp.com.co/directory/4959/small-business-crm/software)
- [Software CRM](https://www.getapp.com.co/directory/230/crm/software)
- [Software CRM online](https://www.getapp.com.co/directory/232/online-crm/software)
- [Software CRM para Mac](https://www.getapp.com.co/directory/2887/mac-crm/software)
- [Herramientas de administración de leads](https://www.getapp.com.co/directory/339/lead-management/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.com.co/software/102533/hubspot-crm) — 4.5/5 (4468 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.com.co/software/90378/salesforce) — 4.4/5 (18790 reviews)
3. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6982 reviews)
4. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5833 reviews)
5. [Pipedrive](https://www.getapp.com.co/software/90507/pipedrive) — 4.5/5 (3056 reviews)

## Opiniones

### "Great Product" — 5.0/5

> **Dave** | *14 de julio de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one.
> 
> **Puntos en contra**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well.
> 
> Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity.

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### "Worth recommending, especially when starting your adventure with CRM" — 5.0/5

> **Maciej** | *31 de julio de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The best thing about Bigin is that it's fairly easy, has mobile apps, and it has a lot of integrations provided. The interface is clean and sleek, all necessary functions are already provided.
> 
> **Puntos en contra**: I think that more abilities to personalise this system would be great, at first it might be a little confusing, but in comparison with other service providers it's quite easy. Just needs getting used to.
> 
> I've been looking for a viable CRM solution for my marketing agency. Most solutions are very complicated, their interface is overloaded with many options. But Bigin is really good if you prefer to have a simple, yet effective solution. It's all you might need if you don't have a big corporation, so I can surely recommend you trying it out.

-----

### "I really want to love it." — 3.0/5

> **Kathy** | *6 de junio de 2024* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.
> 
> **Puntos en contra**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. &#10;&#10;It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.
> 
> Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

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### "Simple, intuitive, and great for small business sales management" — 5.0/5

> **Łukasz** | *20 de marzo de 2026* | Suministros y equipo para empresas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: What I liked most about Bigin by Zoho CRM is how simple and intuitive it is. It makes it easy to manage contacts, track deals, and keep the sales process organized without feeling overly complicated. The interface is clean, the setup is quick, and it’s a very practical solution for small businesses
> 
> **Puntos en contra**: What I liked least is that some advanced CRM features are more limited compared to larger, more complex platforms. However, for a small business or a team looking for simplicity and ease of use, this is usually not a major issue.
> 
> My overall experience with Bigin by Zoho CRM has been very positive. It is easy to use, intuitive, and helps keep contacts, deals, and daily sales activities well organized. The platform is simple enough for quick adoption, yet effective enough to improve workflow and support business growth.

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### "A reliable, efficient, and well-designed CRM for small teams" — 5.0/5

> **Peter** | *14 de octubre de 2025* | Recursos Humanos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Bigin is easy to use, visually clear, and highly effective for managing leads and sales. The value for money is excellent — you get powerful features without the complexity of enterprise CRMs. The system feels secure and stable, and the customer support team is quick and helpful whenever we have questions. Email tracking and pipeline views make follow-ups effortless, and the mobile app is a big advantage.
> 
> **Puntos en contra**: Some reporting and automation options could be more advanced, and integrations outside Zoho’s ecosystem are a bit limited.
> 
> Our overall experience with Bigin has been very positive. It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients. It’s a great fit for small, fast-moving teams who want clarity and structure without heavy admin work.

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