--- description: Busca información actualizada sobre Bigin by Zoho CRM en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Bigin by Zoho CRM con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/230/crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.com.co/software/142099/bigin-by-zoho-crm Página: 1 de 31\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm?page=2) > Bigin es un software de gestión de relaciones con los clientes que está centrado en los procesos y diseñado para ayudar a las pequeñas empresas a gestionar los canales de ventas, programar seguimientos y actualizar los registros de los clientes. > > Veredicto: 742 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 742 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: US$ 7,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, checo, chino, coreano, croata, danés, español, francés, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, ruso, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - @menciones - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Análisis de evolución de ventas - Aplicación móvil - Arrastrar y soltar - Automatización de marketing - Automatización de procesos empresariales - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CRM - Campos personalizables - Captura de clientes potenciales ## Integraciones (en total: 80) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads … y 65 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) ## Categorías relacionadas - [Software CRM para pequeñas empresas](https://www.getapp.com.co/directory/4959/small-business-crm/software) - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) - [Software CRM online](https://www.getapp.com.co/directory/232/online-crm/software) - [Software CRM para Mac](https://www.getapp.com.co/directory/2887/mac-crm/software) - [Herramientas de administración de leads](https://www.getapp.com.co/directory/339/lead-management/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.co/software/102533/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.co/software/90378/salesforce) — 4.4/5 (18803 reviews) 3. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6993 reviews) 4. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5846 reviews) 5. [eWay-CRM](https://www.getapp.com.co/software/106997/eway-crm) — 4.5/5 (825 reviews) ## Opiniones ### "Great Product" — 5.0/5 > **Dave** | *14 de julio de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one. > > **Puntos en contra**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well. > > Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity. ----- ### "“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”" — 5.0/5 > **Wong** | *9 de octubre de 2025* | Propiedad inmobiliaria comercial | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: WHAT IT DOES WELL 1. Ease of Use \& Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag \& drop deal cards) are yells of ‘Way to go\!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile \& On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. > > **Puntos en contra**: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. > > Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *6 de junio de 2024* | Marketing y publicidad | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Puntos en contra**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Good CRM Tool for SMEs" — 5.0/5 > **Pratheeksha** | *15 de junio de 2026* | Maquinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been using the trial version to track and monitor our RFQs. It has been a great experience. Its easy for Sales management team to view the RFQs that are in progress and can email the customer accordingly to follow up. Would definitely implement it for our regular usage. > > **Puntos en contra**: As this is a CRM tool, there is no Gantt chart provision and there are few custom field which are non editable ----- ### "Simple, Effective, Sales Tool for SME's" — 4.0/5 > **Ibrahim** | *7 de abril de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email \& Messaging Apps > > **Puntos en contra**: I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth > > I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter. ----- Página: 1 de 31\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados