--- description: Busca información actualizada sobre Simphony POS en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Simphony POS con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simphony POS: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para servicios alimentarios](/directory/192/food-service-management/software) > [Simphony POS](/software/133023/simphony) # Simphony POS Canonical: https://www.getapp.com.co/software/133023/simphony Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/133023/simphony?page=2) > Simphony POS, de Oracle MICROS, es un sistema de POS basado en la nube que ha sido diseñado para sincronizar las operaciones de sala, back-office y cocina. La plataforma ayuda a los restaurantes a gestionar los procesos relacionados con pedidos para llevar y entrega a domicilio, menús y precios, programas de fidelización del cliente, pagos online y más. > > Veredicto: 26 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 26 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Oracle - **Ubicación**: Chicago, EE. UU. - **Constitución**: 1977 ## Contexto comercial - **Precio inicial**: $ 1 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, inglés, italiano, japonés, neerlandés, noruego, portugués, ruso, sueco, tailandés, turco, árabe - **Países disponibles**: Alemania, Arabia Saudita, Australia, Canadá, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, India, Irlanda, Isla de Man, Italia, Jersey, México, Noruega, Nueva Zelanda, Reino Unido, Singapur y 3 más ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de evolución de ventas - Análisis nutricional - Automatización de pedidos - Barcode/Ticket Scanning - Contabilidad integrada - Control de inventario - Controles por separado - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - División de cuentas - Enrutamiento - Entrega de alimentos - Facturación - Firma electrónica - For Bakeries - For Bars/Clubs ## Integraciones (en total: 3) - FreedomPay - Restaurant365 - SevenRooms ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para servicios alimentarios](https://www.getapp.com.co/directory/192/food-service-management/software) ## Categorías relacionadas - [Software para servicios alimentarios](https://www.getapp.com.co/directory/192/food-service-management/software) - [Software para Punto de venta](https://www.getapp.com.co/directory/195/point-of-sale/software) - [Software para restaurantes](https://www.getapp.com.co/directory/196/restaurant-management/software) - [Sistemas de punto de venta para restaurante](https://www.getapp.com.co/directory/197/restaurant-pos/software) - [Software de punto de venta para bares](https://www.getapp.com.co/directory/833/bar-pos/software) ## Alternativas 1. [Square Point of Sale](https://www.getapp.com.co/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews) 2. [PayPal](https://www.getapp.com.co/software/91263/paypal) — 4.6/5 (26301 reviews) 3. [Shopify](https://www.getapp.com.co/software/8275/shopify) — 4.5/5 (6667 reviews) 4. [Toast POS](https://www.getapp.com.co/software/103313/toast-pos) — 4.2/5 (549 reviews) 5. [Epos Now](https://www.getapp.com.co/software/106871/epos-now) — 3.8/5 (713 reviews) ## Opiniones ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 de julio de 2020* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Puntos en contra**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 de julio de 2020* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Puntos en contra**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 de enero de 2026* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Puntos en contra**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 de abril de 2023* | Restaurantes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Puntos en contra**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Simphony POS for Hotel" — 4.0/5 > **Usuario verificado** | *2 de julio de 2021* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Puntos en contra**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/133023/simphony?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/133023/simphony) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados