--- description: Busca información actualizada sobre Smart Hotel en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Smart Hotel con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smart Hotel: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/81/hospitality-property-management/software) > [Smart Hotel](/software/131015/smart-hotel-software) # Smart Hotel Canonical: https://www.getapp.com.co/software/131015/smart-hotel-software Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/131015/smart-hotel-software?page=2) > Smart Hotel Software es una solución de administración de propiedades de hostelería, basada en la nube y de instalación local, que ayuda a empresas de todos los tamaños a agilizar los procesos relacionados con las ventas, la contabilidad, la nómina, los BEO (pedidos de eventos de banquetes, por sus siglas en inglés) y más. > > Veredicto: 20 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 20 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Smart Hotel Software - **Ubicación**: North Vancouver, Canadá - **Constitución**: 1990 ## Contexto comercial - **Precio inicial**: US$ 500,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Automatización de marketing - CRM - Contabilidad - Contabilidad integrada - Creación de informes y estadísticas - Creación de informes/análisis - Estancia prolongada - Gestión de catering - Gestión de empleados - Gestión de ingresos - Gestión de inventarios - Gestión de la comunicación - Gestión de la experiencia del huésped - Gestión de opiniones - Gestión de promociones - Gestión de recepción - Gestión de reservas - Gestión de reservas - Gestión de spa y actividades - Gestión de tareas domésticas ## Integraciones (en total: 5) - Acumatica Cloud ERP - Booker - Dynamics 365 Business Central - QuickBooks Online Advanced - Sage CRM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) - [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software) ## Alternativas 1. [Guesty](https://www.getapp.com.co/software/112215/guesty) — 4.4/5 (465 reviews) 2. [Smoobu](https://www.getapp.com.co/software/126203/smoobu) — 4.5/5 (195 reviews) 3. [ResNexus](https://www.getapp.com.co/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 4. [WebRezPro](https://www.getapp.com.co/software/104003/webrezpro) — 4.6/5 (211 reviews) 5. [RMS](https://www.getapp.com.co/software/107249/rms-hotel) — 4.4/5 (412 reviews) ## Opiniones ### "Easy to manage the Hotel Operational Daily" — 5.0/5 > **Daniel** | *12 de marzo de 2020* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: East to use. even when i use it at the first time, and i able to use it in a week after training. They has feature from front office till back office. > > **Puntos en contra**: Sometimes is freeze and i need to restart it. I don't why it happens.May be because of inthernet or something else. > > As front Office I will like to use it, Because is uder friendly and simple ----- ### "Smart Reservations System" — 5.0/5 > **Belinda** | *9 de diciembre de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I personally like the reporting features. I am able to get reports on occupancy and reservations that enable me to see what our revenues are like > > **Puntos en contra**: The rates set up features. We are a bit different than a hotel and have 3 areas we work with for reservations. Due to this we have an a lot of rates. Each rate has 3 components - Hidden Rate, Visible Rate and an Object to direct the funds to the correct GL account. > > The software interacts with our accounting program Adagio so that has been a big plus. ----- ### "SH & NMA" — 3.0/5 > **Kira** | *22 de noviembre de 2019* | Ocio, viajes y turismo | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the amount of detail we can include and customize in our reservations. \[SENSITIVE CONTENT HIDDEN\]at Smart Hotel is SO helpful and easy to communicate with. When we can't figure something out over the phone, having him be able to take control of my computer screen is so great. > > **Puntos en contra**: Not being able to adjust a reservation once checked out. I don't like that it asks me again if i want to close a window. ----- ### "Customization of the SmartHotel system" — 4.0/5 > **Nancy** | *23 de julio de 2018* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The customer service department is fantastic and can help us creating the materials, and systems we require when the standard is not workable for our needs. I like it's adaptability. It has been reliable for reservations and has not had trouble with 'dropping' reservations that other systems I have worked with have. > > **Puntos en contra**: Lack of Training manual or guide It is clunky and does not look very modern. This is particularly evident in the online bookings. > > I have inherited a system that was customized poorly by my predecessors. I have been working closely with one of the rep to redesign a system that both fits our unique needs and is easy to use and book online. My experience with her has been wonderful and I hugely value both her vast understanding of the system and communication style. Her determination to assist us in making the system serve us better, and effort/ skills in Crystal have made a dramatic difference to our success. ----- ### "Highly Recommended with 1 suggestion." — 4.0/5 > **Patricia** | *8 de julio de 2010* > > **Puntos a favor**: 1. Uniresman Customer Service is excellent. In a day and age of automation it is a refreshing change to have a real person answer the support line and in a few short minutes solve your problem. 2. After the initial purchase of software we were impressed by the fact UniResman software is consistently updating and improving the performance to meet the ever changing hospitality environment. 3. I think the strongest pro regarding the software is how easy the software is to learn. We have a diverse group of people working our offices with various education, experience and training. The simplicity of the software has made new training staff member an enjoyable relaxing process. > > **Puntos en contra**: If there is one element Uniresman must improve on is the Release Notes for service pack. The notes are written for techs in the back office that have the time to review all the pages in detail. There needs to be a FAST note version I can give to my front desk and sales staff that they can read. I dont care if they call it You asked for it you got the Top Ten FAST Notes i.e. Hotel X asked for a fast button for walk-ins-here it is. A screen shot, basic instructions and a sample all on 1-2 pages per example. If I can give each staff member 10-15 new things to learn each update they can see growth in the software as well as themselves. This is why I gave the "Feature Richness' 3 stars. The software may have new features but if you don't convey the message in a simpler format my staff and I will not be able to discover them. > > Highly Recommended with 1 suggestion. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/131015/smart-hotel-software?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/131015/smart-hotel-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados