--- description: Busca información actualizada sobre SpotOn en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara SpotOn con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de listas de espera](/directory/1575/waitlist/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.com.co/software/130639/spoton-restaurant Página: 1 de 16\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant es una solución de POS basada en la nube que está diseñada para ayudar a las pequeñas y medianas empresas del sector de la hostelería a agilizar los pagos online, los pedidos en la mesa y la protección contra el fraude. El módulo de gestión de mano de obra faculta a los usuarios para que manejen las horas de los empleados, las propinas, los turnos y más aspectos. > > Veredicto: 369 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 369 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SpotOn - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: US$ 99,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos, México ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de campañas - Análisis de evolución de ventas - Análisis visual - Arrastrar y soltar - Asistencia al cliente - Bar Tab Management - Barcode/Ticket Scanning - Base de datos de clientes - Base de datos de contactos - Campos personalizables - Categorías personalizables - Catálogo de productos - Clock In/Out - Comentarios/notas - Comunicación multicanal - Conformidad con la PCI - Contabilidad integrada ## Integraciones (en total: 27) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor … y 12 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para gestión de listas de espera](https://www.getapp.com.co/directory/1575/waitlist/software) ## Categorías relacionadas - [Software para gestión de listas de espera](https://www.getapp.com.co/directory/1575/waitlist/software) - [Sistemas de punto de venta para restaurante](https://www.getapp.com.co/directory/197/restaurant-pos/software) - [Software de punto de venta para bares](https://www.getapp.com.co/directory/833/bar-pos/software) - [Procesadores de pago](https://www.getapp.com.co/directory/23/payment-management/software) - [Software para Punto de venta](https://www.getapp.com.co/directory/195/point-of-sale/software) ## Alternativas 1. [Toast POS](https://www.getapp.com.co/software/103313/toast-pos) — 4.2/5 (549 reviews) 2. [Lavu](https://www.getapp.com.co/software/103207/lavu) — 4.2/5 (257 reviews) 3. [CAKE POS](https://www.getapp.com.co/software/105575/cake-pos) — 4.6/5 (522 reviews) 4. [Epos Now](https://www.getapp.com.co/software/106871/epos-now) — 3.8/5 (713 reviews) 5. [TouchBistro](https://www.getapp.com.co/software/103303/touchbistro) — 3.8/5 (412 reviews) ## Opiniones ### "Spoton partnership" — 5.0/5 > **Chuck** | *21 de septiembre de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I feel like they are truly a partner to my business > > **Puntos en contra**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "Great service, software, and hardware for my 36 year old restaurant" — 5.0/5 > **Keith** | *11 de enero de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The customer service from sales, pre-install, and installation. Nice hardware also. > > **Puntos en contra**: Nothing at the moment. Possibly make time sheets easier to navigate? > > 10/10 and would highly recommend. \[sensitive content hidden\] fully explained everything from menu build out to online ordering and cash discount programs. \[sensitive content hidden\] was patient and thorough will the menu consultations and \[sensitive content hidden\] was very detailed and friendly on install day at the restaurant. ----- ### "Poor Customer Service" — 1.0/5 > **Jennifer** | *6 de julio de 2025* | Restaurantes | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. > > **Puntos en contra**: The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. > > After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. ----- ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." — 5.0/5 > **Tadeo** | *17 de septiembre de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. > > **Puntos en contra**: Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations > > My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. ----- ### "Spot on review (Ivan Monroy)" — 5.0/5 > **Ann** | *31 de julio de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. > > **Puntos en contra**: The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. ----- Página: 1 de 16\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/130639/spoton-restaurant?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/130639/spoton-restaurant) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados