Breezeway

4,6 (69)
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Solución de gestión de propiedades y limpieza basada en la nube

Sobre Breezeway

Breezeway es una solución de administración de propiedades online que permite a las empresas de hostelería y alquiler gestionar sus operaciones/servicios de limpieza y mantenimiento. Breezeway ofrece automatización de tareas con gestión de programación, herramientas de control de calidad para inspecciones de propiedades, mensajería SMS para la comunicación con clientes y huéspedes, gestión de activos y listas de verificación digitales para los estándares de seguridad y calidad.

Con el panel de programación de Breezeway, los administradores de propiedades y servicios pueden ver la disponibilidad del personal y asignar tareas a cada miembro para un correcto cuidado de la propiedad. El sistema de automatización de tareas de Breezeway ayuda a reducir el tiempo de programación de tareas adicionales creando y programando automáticamente nuevas tareas cuando se activa un evento determinado. Los gerentes pueden crear flujos de trabajo de programación automática personalizables y definir activadores basados en reglas.

Las herramientas de control de calidad de Breezeway ayudan a los gerentes a evaluar cada trabajo para determinar la calidad del mismo y mejorar las relaciones con los huéspedes. Con las listas de verificación personalizables, los usuarios pueden documentar los activos de la propiedad y determinar la calidad de cada uno de ellos. Breezeway también permite a los administradores de propiedades comprobar los empleados, problemas, comentarios e informes de cada trabajo. Cuando se completa el trabajo, el panel de control de disponibilidad de Breezeway notifica a los propietarios y a los huéspedes para avisarles de que la propiedad está lista, todo a través de mensajes SMS.


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Breezeway

4,6 (69)
VS.
El más valorado

Precio inicial

US$ 6,00
mes
US$ 1,00
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

44
68

Integraciones

38
No se han encontrado integraciones

Facilidad de uso

4,6 (69)
4,5 (86)

Relación calidad-precio

4,5 (69)
4,1 (86)

Atención al cliente

4,7 (69)
4,5 (86)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,6 /5
(69)
Relación calidad-precio
4,5/5
Funciones
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 69
Leah R
Leah R
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Hands down best support team in the business

Revisado el 14/7/2023

We have nothing but great feedback for Breezeway they are the entire package strong support team, a...

We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.

Puntos a favor

In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.

Puntos en contra

The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.

Respuesta de Breezeway

Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience.

Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!

Sammy
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Breezeway automation has saved us time and money!

Revisado el 19/7/2023

Puntos a favor

Breezeway has helped streamline our daily cleaning and inspection process for guest and owner reservations, as well as maintenance tasks. The task automation has saved us a lot of time!

Puntos en contra

It would be beneficial if we could create subtasks within a task and assign those subtasks to different employees. This would help us with larger, multistep projects. It would also be nice if users could create private task lists for themselves without assigning them to a specific property.

Respuesta de Breezeway

So glad that we're helping you save time! Thanks for sharing your experience. Subtasks are definitely something we hear our clients would benefit from often so it's a feature we're considering in the future!

Kelly
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Their Software is buggy and did not work. With no refund its basically theft or fraud

Revisado el 2/6/2023

We first came into knowledge of Breezeway through a safety presentation they gave on a webcast for...

We first came into knowledge of Breezeway through a safety presentation they gave on a webcast for Arizonans for Responsible Tourism (AZRT). In contacting Breezeway for this service we were given a fairly persistent presentation on their management software and nothing about the safety component other than they would have someone get back to us. The management software presentation did have its appeal so we went along with while following up on the safety measures we were first presented with. It took many months and many follow ups before we did finally hear from someone in their safety division. He confirmed our suspicion that they were using the safety presentations as a bait-and-switch to sell their management software and because of this, he had been too busy to get in touch with us sooner.Due to the high promises and high appeal of the of the management software, we did eventually sign up and went through extensive hours putting together the information they needed to set us up. Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty. Essentially they present one company function, admittedly bait-and-switch to another division for software that did not work for us, but aggressively hold to strict cancellation terms along with non-refundable monthly billings; this while we spend a great amount of time and frustration on their non-functional software.

Puntos a favor

They have a good idea with their management software and present it well. The safety component was of great interest (however it is really used for a bait-and-switch so never benefited)

Puntos en contra

Their software is buggy and it never worked. They refused to refund us and hold a strict cancellation policy that they fought hard to continue charging. A lot of frustration with the bugs in their software and a great amount of time and never a benefit as we were never able to use due to the bugs. Additionally it cost us a decent amount of money prior to cancelling. Again they would not refund even through we were never able to use due to the bugs.

Respuesta de Breezeway

We're sad to hear your experience with Breezeway as this does not reflect the high level of client support that our team offers and many of our clients rave about. It looks like our team was in contact with you about cancellation and waived the standard policy. If you'd like to discuss further, please feel to reach out to our team at [email protected].

Michelle
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We love Breezeway

Revisado el 2/9/2021

LOVE!! Great support.

LOVE!! Great support.

Puntos a favor

Where to start - easy of finding workorders. Easy of creating workorders. The communication inside a WO - cuts down on phone calls to each other. The guest texting feature. Recurring WO.

Puntos en contra

At times it takes both the ap and the desktop version on your phone to get all the information.

Stacy
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

MUST HAVE PRODUCT!!!

Revisado el 6/6/2019

We love it, and can't wait to learn more!!

We love it, and can't wait to learn more!!

Puntos a favor

As an Owner/General Manager of a vacation rental company I am inundated with new software and products all the time. I decided to give this one a try and we have been blown away. It is going to give me so much information on how we run our business, and how much tasks and supplies are truly costing me. We have only been using it about 3 months and we haven't even dived in to all of it.

Puntos en contra

Comments section has been the hardest for us. We use slack and like its ease of keeping everyone in the loop. We feel the comments section isn't as quick and easy for people to use, again its been 2 months so could be us :)

Alternativas consideradas

Properly

Razones para cambiar a Breezeway

The sales team was so knowledgeable and wonderful to work with and Breezeway had way more in terms of use that mattered to us.
Mostrando 5 opiniones de 69 Todas las opiniones

Preguntas frecuentes sobre Breezeway

He aquí algunas preguntas frecuentes sobre Breezeway.

Breezeway ofrece los siguientes planes de precios:

  • A partir de: US$ 6,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Breezeway son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Breezeway admite los siguientes idiomas:

alemán, danés, español, inglés

Breezeway admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Breezeway se integra con las siguientes aplicaciones:

365villas, Apaleo, AppFolio Property Manager, Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, Guesty For Hosts, HOMHERO, Hospitable.com, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kigo, Kross Booking, LiveRez, Lodgify, Mews, MyVR, OPERA Cloud Property Management, OwnerRez, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Resly, Smily, Stayntouch PMS, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro

Breezeway ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Breezeway.