RetailEdge

Solución de punto de venta y gestión de inventarios para comercios minoristas

Sobre RetailEdge

RetailEdge es una solución de punto de venta que ayuda a las empresas de comercio minorista a gestionar su inventario y pedidos de ventas. Las principales funciones de la plataforma incluyen escaneo de códigos de barras, anuncios de artículos, seguimiento del historial del cliente, procesamiento de tarjetas de crédito, gestión de precios, facturación, almacenamiento seguro de datos y distribución de tarjetas regalo.

La aplicación RetailEdge permite a los gerentes supervisar la venta de bienes, calcular márgenes de ventas, estimar ganancias y supervisar el rendimiento de elementos, proveedores o departamentos específicos. Los empleados pueden usar RetailEdge para rastrear los intereses de los clientes y emitir créditos de la tienda y descuentos/códigos promocionales óptimos para aumentar la participación de los compradores. Permite a los supervisores ver los niveles de existencia y generar pedidos de reabastecimiento para mantener el inventario en múltiples ubicaciones.

RetailEdge ofrece integraciones tanto de terceros como basadas en API. Puede conectarse con Shopify, ShipStation, Locally y Brandify, permitiendo a los propietarios configurar su tienda online, procesar pedidos y gestionar cantidades o modificaciones de costes. Las tiendas pueden usar la función de programa de fidelización para emitir créditos a los clientes y puntos de recompensa con cada compra. Además, ayuda a los empleados a crear recibos personalizados, imprimir identificadores para los compradores y exportar información de ventas a archivos externos.

Precios desde:

US$ 495,00/una vez

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Antigua y Barbuda, Australia, Aruba, Barbados, Caribe neerlandés , Bahamas, Canadá, Curazao, República Dominicana, Reino Unido, San Cristóbal y Nieves, Santa Lucía, Maldivas, Trinidad y Tobago, Estados Unidos, San Vicente y las Granadinas, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU.

Idiomas admitidos

inglés

Precios desde:

US$ 495,00/una vez

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funciones

Funcionalidades totales de RetailEdge: 62

  • API
  • Acceso sin conexión
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Análisis de evolución de ventas
  • Análisis en tiempo real
  • Automatización de pedidos
  • Base de datos de clientes
  • CRM
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cuentas de clientes
  • Datos en tiempo real
  • Facturación
  • Firma electrónica
  • Gestión de artículos
  • Gestión de artículos reservados
  • Gestión de comercio electrónico
  • Gestión de comercios minoristas
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de envíos
  • Gestión de facturas
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de precios
  • Gestión de promociones
  • Gestión de recibos
  • Gestión de stock
  • Gestión de tarjetas de regalo
  • Gestión de tesorería
  • Gestión de órdenes de compra
  • Gestión del precio y de márgenes
  • Historial de cliente
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Optimización de inventario
  • Pagos electrónicos
  • Pantalla táctil
  • Para comercio detallista
  • Pedidos de ventas
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Punto de venta (POS) al por menor
  • Reconocimiento de códigos de barras
  • Reposición de inventario
  • Seguimiento de ingresos
  • Seguimiento de inventario
  • Sincronización de datos
  • Varias divisas
  • Varias ubicaciones

Alternativas

Cash Register Express

3,3
#1 alternativa a RetailEdge
Cash Register Express is a point of sale software designed to help businesses manage their day-to-day operations,...

Loyverse POS

4,7
#2 alternativa a RetailEdge
Loyverse es un sistema de punto de venta en la nube para cafés, bares o tiendas pequeñas que proporciona gestión de...

Square Point of Sale

4,7
#3 alternativa a RetailEdge
Square Point of Sale es una solución POS para dispositivos Android e iOS que incluye herramientas para gestionar pagos,...

Lightspeed Retail

4,2
#4 alternativa a RetailEdge
Lightspeed POS es una completa herramienta de punto de venta y gestión de inventarios que simplifica las tareas más...

Opiniones

Calificación general

4,7 /5
(142)
Relación calidad-precio
4,8/5
Funciones
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,8/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 142
Eric
Calificación general
  • Sector: Comercio minorista
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

We have been using RE since 2007 and have been very happy overall.

Revisado el 2/11/2017

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish...

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.

More in depth reporting can be beneficial as well.

Puntos a favor

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business.

I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Puntos en contra

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.

Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok"

We have trained ourself for the most part, but it would still be nice to have an alert.

Kaitlyn
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Retail Edge is great for my business!

Revisado el 18/5/2021

[SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter...

[SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!

Puntos a favor

Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!

Puntos en contra

I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!

Alternativas consideradas

Clover, Lightspeed Retail y Shopify

Razones para cambiar a RetailEdge

Retail Edge had the best options for my business, at the best prices. When shopping around, I constantly came back to Retail Edge and ultimately realized it was the best. The integrated with Shopify was a huge draw for me because I need both instore and online, and I did not want to have two separate inventories. I talked to other retail store owners that had Retail Edge and heard great things from them so that drew me in as well. Ultimately, Retail Edge had a great software, at a great price, with the features I needed most for my business. It was an easy choice!!
Jonathon
Calificación general
  • Sector: Tabaco
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

retail edge!

Revisado el 5/1/2022

using it for over two years and I regret buying 52 times a year. gold member , waist of money, I...

using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.

Puntos a favor

nothing at all , this is a waist of TIME and money.

Puntos en contra

I just have cons
time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory
if you have a small inventory business i.e. less than 500 items, this software is okay !!!

Respuesta de High Meadow Business Solutions

Jonathon,

Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January.

We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at [email protected] or give us a call. We hope to resolve these issues with you and meet your expectations.

-RetailEdge

Gail
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Tech Support

Revisado el 17/8/2022

[SENSITIVE CONTENT] is always so prompt in responding and this particular time, corrected our issue...

[SENSITIVE CONTENT] is always so prompt in responding and this particular time, corrected our issue in record time. Always a pleasure to work with.

Puntos a favor

I always receive a prompt response to any issues that can come up.

Puntos en contra

Not familiar with any cons with Retail Edge

Respuesta de High Meadow Business Solutions

Hi Gail,
Thank you for your review. We always love reading everyone's positive experiences with Support! We will happily pass along your message to him.

Dale
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Product

Revisado el 14/5/2021

Oh! This has been a great experience for managing inventory and for processing sales in a profession...

Oh! This has been a great experience for managing inventory and for processing sales in a professional manner. Both for the customer and cashier's experience.

Puntos a favor

I like that I have the option of Free email tech support and that updates are reasonably priced via the bronze package. The replies are always courteous and helpful. Plus, I know that I have the paid one off tech support service which I used once due to the urgency of the issue. I can't complain about the actual software because I am extremely satisfied.

Puntos en contra

I wish that I could refund a store credit via cash instead of only being able to apply it to an invoice. Sometimes, I need to refund a customer their store credit and I have to do lots of work arounds.

It would be nicer to have a totally revamped discount system. I find creating promotions and renewing them tedious. The options are adequate, but the interface is not user-friendly for regular changes... it just needs to be an easier faster process for the person inputting the promotions. Again, possibly a total revamp instead of updates. Maybe an up-loadable spread sheet would be an option as there are sometimes so many items to create promotions for that my ability to create promotions becomes frustrating.

Mostrando 5 opiniones de 142 Todas las opiniones

Preguntas frecuentes sobre RetailEdge

He aquí algunas preguntas frecuentes sobre RetailEdge.

RetailEdge ofrece los siguientes planes de precios:

  • A partir de: US$ 495,00/una vez
  • Prueba gratis: Disponible

Los clientes habituales de RetailEdge son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

RetailEdge admite los siguientes idiomas:

inglés

RetailEdge admite los siguientes dispositivos:

RetailEdge se integra con las siguientes aplicaciones:

QuickBooks, QuickBooks Online Advanced, ShipStation, Shopify

RetailEdge ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para RetailEdge.