--- description: Busca información actualizada sobre Guru en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Guru con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [AI Agent Builder](/directory/4894/ai-agent-builder/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.com.co/software/123167/guru Página: 1 de 27\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/123167/guru?page=2) > Guru es una solución web de gestión de conocimiento que permite a las empresas capturar, organizar y recuperar información relevante de una base de datos empleando tecnología de inteligencia artificial para facilitar la colaboración y mejorar el flujo de trabajo entre equipos. > > Veredicto: 639 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 639 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Guru - **Ubicación**: Philadelphia, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - @menciones - AI Copilot - API - Acceso móvil - Alertas de correo electrónico - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Análisis - Análisis de sentimientos - Análisis de texto - Arrastrar y soltar - Audio/Video Messaging - Biblioteca de contenidos - Búsqueda aproximada - Búsqueda de lenguaje natural - Búsqueda de texto completo - Búsqueda semántica - Búsqueda/filtro - Calendario de eventos ## Integraciones (en total: 42) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [AI Agent Builder](https://www.getapp.com.co/directory/4894/ai-agent-builder/software) ## Categorías relacionadas - [AI Agent Builder](https://www.getapp.com.co/directory/4894/ai-agent-builder/software) - [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software) - [Software de productividad](https://www.getapp.com.co/directory/330/productivity/software) - [Herramientas para teletrabajar](https://www.getapp.com.co/directory/1699/remote-work/software) - [Software de base de conocimientos](https://www.getapp.com.co/directory/2823/knowledge-base/software) ## Alternativas 1. [Connecteam](https://www.getapp.com.co/software/105401/connecteam) — 4.6/5 (5282 reviews) 2. [Confluence](https://www.getapp.com.co/software/90949/confluence) — 4.5/5 (3691 reviews) 3. [Document360](https://www.getapp.com.co/software/120723/document360) — 4.7/5 (292 reviews) 4. [Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.5/5 (733 reviews) 5. [Helpjuice](https://www.getapp.com.co/software/105523/helpjuice) — 4.7/5 (104 reviews) ## Opiniones ### "Employee Guru overview" — 5.0/5 > **Fernanda** | *16 de julio de 2025* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: AI-driven, context-aware search integrated into tools like Slack, Chrome, Salesforce, and Teams. Instead of relying on keyword matches, it understands the intent and delivers relevant, accurate answers within your workflow. > > **Puntos en contra**: The limited feature set and user allowance in the free plan make it less viable for larger teams or use cases requiring more advanced functionality ----- ### "Guru, a teacher and a sleek web-designed project. Teaches us the process and stores information for all." — 4.0/5 > **Sev** | *9 de septiembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every process-outsourced business. Its sleek and quick design as a collection of cards enables any supporting agent to briefly discuss, update and highlight any internal and external changes in information and anything regarding process-wise it allows teams to digress updates flexibly and precisely. By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. > > **Puntos en contra**: Guru's accessibility and openness have also made it 'too open' yet "too small" in my perspective. While this barely states that this is an onset compared to the good things that Guru has, it does complicate its use on an effective degree. Enough to confuse its users by being too available for its users. In a simpler sense, creators can simply create more and more cards, enough to confuse both beginner and tenured agents in the company. This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes through. > > The name of the system suits it well. Guru, by definition, a teacher. Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on it with its compact design. Readily available information at the type, click and enter of an input, Guru makes itself worth its services. Far from being the perfect tool however, it still lives to its reputation and continues to be reliable to every account that requires its use. ----- ### "Great idea, not so great usability" — 2.0/5 > **Usuario verificado** | *14 de octubre de 2018* | Software informático | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Puntos en contra**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Operations Associate" — 5.0/5 > **Ayan** | *3 de septiembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the fact that it forces transparency. A Google doc can be privated between a single person, a group, a team, or a department. A Guru card is available to an entire organization - to my knowledge, there's no reason to actually private a card. Or, at least, I haven't seen it in the four years I've been using the card. > > **Puntos en contra**: The search functionality when there are many cards within an organization is typically extremely lackluster. It's never as specific as I need it to be, and it can even pull up cards that are completely irrelevant. Very frustrating. > > My overall experience with Guru has been incredibly positive and if I transitioned into a new role, and my company didn't already use Guru as an LMS, I would petition for it. ----- ### "Positive Experience" — 5.0/5 > **Tori** | *6 de octubre de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to create pages easily and find cards is very useful. I use Guru very often in my day-to-day. > > **Puntos en contra**: It would be nice to be able to sort cards by type/category more easily. My organization has had an influx of new cards made and it can be difficult to sift through them. > > Very positive- especially useful when joining a new organization. The search experience is very functional and makes things easy as well. ----- Página: 1 de 27\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/123167/guru?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/123167/guru) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados