--- description: Busca información actualizada sobre Userlytics en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Userlytics con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userlytics: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/601/customer-experience/software) > [Userlytics](/software/121415/userlytics) # Userlytics Canonical: https://www.getapp.com.co/software/121415/userlytics Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/121415/userlytics?page=2) > Userlytics es una plataforma de pruebas de usabilidad basada en la nube que ayuda a empresas de todos los tamaños a evaluar diversos activos digitales, como sitios web, aplicaciones, prototipos, competidores y más. La solución permite a los usuarios optimizar todo el recorrido del cliente mediante la definición del público objetivo. > > Veredicto: 55 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 55 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Userlytics - **Ubicación**: Austin, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: US$ 69,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, estonio, finés, francés, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, ruso, sueco, turco - **Países disponibles**: Alemania, Arabia Saudita, Australia, Brasil, Canadá, Catar, Chile, China, Colombia, Corea del Sur, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, India, Israel, Japón, Marruecos, México y 8 más ## Funciones - A/B Testing - Anotaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Asistencia por vídeo - Benchmarking - Biblioteca de preguntas - Búsqueda/filtro - Campos personalizables - Categorías personalizables - Comentarios/notas - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creación de prototipos - Datos demográficos ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) - [Software de experiencia del usuario (UX)](https://www.getapp.com.co/directory/1287/ux/software) - [Herramientas para pruebas de usabilidad](https://www.getapp.com.co/directory/2075/user-testing/software) - [Herramientas para A/B testing](https://www.getapp.com.co/directory/1295/ab-testing/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.getapp.com.co/software/2049830/userway) — 4.9/5 (333 reviews) 2. [Adobe XD](https://www.getapp.com.co/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Hotjar](https://www.getapp.com.co/software/101789/hotjar) — 4.6/5 (545 reviews) 4. [Qualtrics Market Research](https://www.getapp.com.co/software/100394/strategy-and-research) — 4.7/5 (429 reviews) 5. [Miro](https://www.getapp.com.co/software/91635/miro) — 4.7/5 (1709 reviews) ## Opiniones ### "Userlytics is great for cost effective user testing" — 4.0/5 > **Usuario verificado** | *1 de octubre de 2019* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Userlytics is easy to set-up and get started with. It's cheaper and has been just as effective for our test purposes as usertesting.com. > > **Puntos en contra**: This tool will work best if you know how to write user testing tasks and questions before you start using it -- the software won't teach you the best practices, it just gives you a clean framework to implement them. I wish that, like usertesting.com, this tool provided some basic demographic information about the random users when random user testing (range of income bracket, age and gender) so we didn't have to add questions and take up time getting that information from the users. > > User testing with userlytics.com has been easy and straightforward. I can train our freelance analysts on it quickly too. ----- ### "Reliable partner who can help us increase overall usability" — 5.0/5 > **Michelle** | *15 de mayo de 2025* | Ropa y moda | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Userlytics was very amazing for helping us to conduct detailed competitor analysis which was challenging for us to proceed internally. > > **Puntos en contra**: So far so good. I don't have any negative comments now. > > We conducted our competitor analysis with Userlytics. Userlytics helped us to narrow down difficult decision to achieve stakeholders alignment and consolidate our organization product strategy. We've received tremendous help from them. I highly recommend anyone who is interested working with Userlytics. ----- ### "Good, but not great" — 4.0/5 > **Lulu** | *18 de agosto de 2021* | Diseño | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I could easily organize and set up separate tests, and the tagging was very intuitive and helpful. Also customer service was so fast and helpful that I was quickly able to learn the program and use it effectively. > > **Puntos en contra**: The dictation was pretty much useless it was so bad, and the analytics on the demographics of the users could definitely be organized better. > > Customer service was INCREDIBLE\! \[SENSITIVE CONTENT\] was our account manager, and he would reply to any of the emails I sent him within 5 minutes. That in itself was incredibly valuable as a newbie to the program. The software itself could use a little more development in terms of features and functionality, but overall it's a good program that gets the job done. ----- ### "User testing platform with a great user experience for testers and testing participants." — 5.0/5 > **Emily** | *27 de octubre de 2021* | Diseño | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The level of customisation of user tests, specifically the ability to link out to multiple prototypes is unique to this platform, and not done well elsewhere. It is also very intuitive and uncomplicated to set up a test, launch it and view the results. The ability to curate, annotate and create highlight reels from video clips is a highly useful, easy to use and timesaving feature. > > **Puntos en contra**: In the past, we found that integrations with other participant sourcing platforms not that successful, but we have not tried that recently. I personally have experienced no problems with the studies that I have run. > > Successfully utilised the platform for a number of user testing, and customer research initiatives. Great support from our point of contact \[SENSITIVE CONTENT\]. Only downside is that we find the pricing structures and minimum spends required slightly more convoluted than other alternatives, and the fact that unused credits expire if not used in the window of time is off putting. More flexible options would be helpful. ----- ### "Powerful Tool & With Great Account Management and UX Consulting Support" — 5.0/5 > **Markell** | *22 de octubre de 2021* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Userlytics is a powerful research and testing tool. I love that you can do so many different types of research and testing including questionnaires, card sorting, tree testing, and formal usability testing. When setting up your test scripts, the guided text / examples are perfect if you don't want to create your questions from scratch (or if you simply need a little more guidance to get started). The updates made to the AI Transcription feature have made it a godsend when it comes to efficiently reviewing videos and analyzing test data. I'd like to add that the account executive and UX consultant team(s) are great to work with. They are timely with correspondence, provide excellent customer service, go the extra mile, and deliver solid work. > > **Puntos en contra**: A little more flexibility with the card sorting feature. We were trying to set up a card sorting scenario for a recent test a certain way and weren't able to. We had to create a workaround. We still got the results we were looking for. But a little more flexibility would be a great help. Also having a feature that would allow you to show multiple visuals to the user and allow them to select which option is most effective would be another great addition. > > Userlytics has allowed us to more efficiently and effectively incorporate research and testing into our processes. If you have everything you need to begin (goals / objectives, tasks, recruiting criteria, test script), you can initiate testing almost instantaneously. The tool is generally pretty easy to use. Being able to use the tool for recruiting purposes is a major win, whereas in the past I've had to rely on recruiting firms (or a more manual recruiting process) and separate testing and data collection tools. Nothing like having everything in one place. Scheduling and workload doesn't always afford us the opportunity to facilitate testing from end-to-end. So having a partner like Userlytics to assist with facilitating testing--when timing and other project priorities doesn't permit--is a major help. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/121415/userlytics?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/121415/userlytics) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados