Sobre Passportal

SolarWinds Passportal + Documentation Manager es una solución de protección de contraseñas basada en la nube y diseñada para proveedores de gestión de servicios (MSP). La solución permite a los usuarios almacenar, administrar y recuperar credenciales mediante automatización de cambios de contraseña, introducción de credenciales, auditoría, creación de informes y capacidades de documentación de clientes privilegiados.

La introducción de credenciales de Passportal garantiza que la conexión a los dispositivos, aplicaciones y redes del cliente sea rápida y segura. Los tiempos de resolución de incidentes se reducen al eliminar la necesidad de que los técnicos busquen sus credenciales. Las nuevas credenciales se pueden registrar automáticamente en la cámara de seguridad para brindar acceso instantáneo a todos los técnicos autorizados.

Passportal también permite a los usuarios controlar dispositivos, aplicaciones y acceso a la red mediante autenticación de múltiples factores. También facilita la administración de contraseñas automatizando los cambios de contraseña rutinarios, evitando la reutilización de contraseñas y generando contraseñas seguras. Todo el conocimiento relevante se puede compartir dentro de una única plataforma, con estándares MSP probados para simplificar los procesos de documentación. Los usuarios también pueden supervisar el uso de credenciales y satisfacer los requisitos de cumplimiento con puntos de prueba a nivel de auditoría.

Precios desde:

US$ 18,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Antigua y Barbuda, Argentina, Austria, Australia, Barbados , Bélgica, Brasil, Bahamas, Canadá, Suiza, Costa Rica, Chequia, Alemania, Dinamarca, Dominica, República Dominicana, Estonia, España, Finlandia, Francia, Reino Unido, Groenlandia, Irlanda, Italia, Lituania, Luxemburgo, Letonia, Malta, México, Malasia, Países Bajos, Noruega, Nueva Zelanda, Puerto Rico, Portugal, Suecia, Singapur, Estados Unidos, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., Sudáfrica

Idiomas admitidos

inglés

Precios desde:

US$ 18,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funciones

Funcionalidades totales de Passportal: 39

  • Acceso móvil
  • Alertas y notificaciones
  • Almacenamiento seguro de datos
  • Autenticación
  • Autenticación de dos factores
  • Autenticación multifactor
  • Autorizaciones basadas en roles
  • Base de datos de empleados
  • Certificación de acceso
  • Conexión segura
  • Control de acceso
  • Control/Acceso remoto
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Directorio unificado
  • Generador de contraseñas
  • Gestión de acceso
  • Gestión de auditorías
  • Gestión de contraseñas
  • Gestión de credenciales
  • Gestión de cuentas privilegiadas
  • Gestión de la conformidad
  • Gestión de usuarios
  • Herramientas de colaboración
  • Integraciones de terceros
  • Integración de directorio activo
  • Notificaciones en tiempo real
  • Portal de autoservicio
  • Protección contra vulnerabilidades
  • Protección de contraseñas
  • Provisión de usuarios
  • Registro de auditoría
  • Seguridad de aplicaciones
  • Sincronización de contraseñas
  • Software de seguridad de red
  • Solicitud de acceso de autoservicio
  • Uso compartido de contraseñas de forma segura

Alternativas

IT Glue

4,6
#1 alternativa a Passportal
IT Glue es una solución de documentación de TI compatible con SOC 2 y basada en la nube. Está diseñada para ayudar a...

LastPass

4,7
#2 alternativa a Passportal
Las soluciones empresariales de LastPass ayudan a las empresas a controlar su gestión de identidad con SSO (inicio de...

Secret Server Password Manager

4,7
#3 alternativa a Passportal
Secret Server Password Manager is a privileged access and passwords management platform designed to help IT admins and...

IT Portal

4,4
#4 alternativa a Passportal
Our document management solution will help your business organize all IT data and passwords in a secure and structured...

Opiniones

Calificación general

4,4 /5
(89)
Relación calidad-precio
4,3/5
Funciones
4,1/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,3/5

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Mostrando 5 opiniones de 89
Suhailah
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Passportal manage password easily

Revisado el 7/7/2021

Puntos a favor

Passportal is the best software for any team that need to shares password for any account that we shares together. I can add user for them to be able to access to all the password that are stored on the software.

Puntos en contra

I wish they has an option to change the timeout session, as the session active time is too short and i find myself to have constantly logging in to the software and it is quite annoying.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Has potential but not there yet

Revisado el 25/7/2019

We used Thycothic Secret Server for password management and SharePoint for documentation. We were...

We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Puntos a favor

The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Puntos en contra

It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.

The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

Alternativas consideradas

IT Glue

Razones para elegir Passportal

SS was on-prem and its mobile app sucks.

Software anterior

Secret Server Password Manager

Razones para cambiar a Passportal

As mentioned before, IT Glue reps (Kaseya in general) are jerks. They invent offers that last until "this Friday" to try to force the sale and when you are ready to sign in, there is a lots of add-ins to the final price; and they try to lock you up for three or more years.
Ian
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Passportal Review

Revisado el 12/8/2022

Very positive, TOTP feature came in later than other bits of software but it's here now so it's all...

Very positive, TOTP feature came in later than other bits of software but it's here now so it's all good.
Easy to use, fast, secure, can't complain!

Puntos a favor

Easy to use, super secure, customisable. Almost everything required when managing thousands of devices.

Puntos en contra

Documentation feature could be better, development slowed down since Solarwinds took over, now n-able.

Michael
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

From implementation to party of our daily rotation

Revisado el 20/8/2019

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The...

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Puntos a favor

Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Puntos en contra

There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

Alternativas consideradas

IT Glue

Razones para cambiar a Passportal

Cost and it covered the main function we need it for
Jason
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Zero Complaints

Revisado el 25/7/2019

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where...

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Puntos a favor

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Puntos en contra

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Alternativas consideradas

Microsoft Teams, IT Glue y MSP Manager

Razones para elegir Passportal

Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. Now that SolarWinds has acquired Passportal, I'm hoping they plan to integrate it with MSP Manager so we can benefit from both products equally.

Software anterior

Evernote Teams

Razones para cambiar a Passportal

We were attempting to transition to MSP Manager, and our documentation didn't quite fit the platform. It helped in some cases, but not in many other areas. Ultimately, we didn't utilize it daily as we should have. Many people recommended IT Glue, but Passportal offered the nicer package of reselling to clients. Teams+OneNote was an option we considered, but it would have been more akin to Evernote and I knew we needed a system better capable of "relating" bits of data together for a client.
Mostrando 5 opiniones de 89 Todas las opiniones

Preguntas frecuentes sobre Passportal

He aquí algunas preguntas frecuentes sobre Passportal.

Passportal ofrece los siguientes planes de precios:

  • A partir de: US$ 18,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Passportal son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Passportal admite los siguientes idiomas:

inglés

Passportal admite los siguientes dispositivos:

Android (móvil), iPhone (móvil)

Passportal se integra con las siguientes aplicaciones:

Autotask PSA, ConnectWise Automate, ConnectWise Control, ConnectWise Cybersecurity Management, ConnectWise Manage, Kaseya BMS, Kaseya VSA, Liongard, N-able N-sight, N-central, NinjaOne

Passportal ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Passportal.