--- description: Busca información actualizada sobre Centercode en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Centercode con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Centercode: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de motivación para empleados](/directory/715/employee-engagement/software) > [Centercode](/software/119099/centercode) # Centercode Canonical: https://www.getapp.com.co/software/119099/centercode Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/119099/centercode?page=2) > Centercode es una solución de satisfacción del cliente que ayuda a las empresas a gestionar todo el ciclo de vida del producto al registrar los comentarios de clientes potenciales, clientes actuales y empleados. Esta plataforma permite a los usuarios medir el éxito del producto a través de métricas de KPI, Net Promoter Score y más. > > Veredicto: 77 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 77 Opiniones | | Facilidad de uso | 3.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Centercode - **Ubicación**: Laguna HIlls, EE. UU. - **Constitución**: 2001 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, danés, finés, francés, hebreo, húngaro, inglés, irlandés, neerlandés, noruego, polaco, sueco - **Países disponibles**: Alemania, Canadá, Estados Unidos, Reino Unido ## Funciones - API - Admite audio/imágenes/vídeo - Análisis predictivo - Biblioteca de preguntas - Creación de informes y estadísticas - Creación de informes/análisis - Creación de prototipos - Cuotas de respuestas - Encuesta móvil - Encuestas y comentarios - Evaluación - Gestión de acciones - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión de ideas - Gestión de los comentarios negativos - Gestión de problemas - Gestión de proyectos - Gestión de tareas - Gestión del conocimiento ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Soluciones de motivación para empleados](https://www.getapp.com.co/directory/715/employee-engagement/software) ## Categorías relacionadas - [Soluciones de motivación para empleados](https://www.getapp.com.co/directory/715/employee-engagement/software) - [Software para encuestas](https://www.getapp.com.co/directory/234/survey/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software) - [Soluciones de gestión de productos](https://www.getapp.com.co/directory/991/product-management/software) ## Alternativas 1. [Lucky Orange](https://www.getapp.com.co/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Sogolytics](https://www.getapp.com.co/software/108133/sogosurvey) — 4.7/5 (730 reviews) 3. [Alchemer](https://www.getapp.com.co/software/9664/alchemer) — 4.5/5 (319 reviews) 4. [Survicate](https://www.getapp.com.co/software/101401/survicate) — 4.6/5 (99 reviews) 5. [monday.com](https://www.getapp.com.co/software/91734/monday-com) — 4.6/5 (5726 reviews) ## Opiniones ### "Our main working platform, overall quite satisfied" — 5.0/5 > **Holger** | *2 de octubre de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Mighty tool: User management, communication, surveys, feedback management, release distribution, providing activation keys etc. We usually can do everything for our tests in the Centercode platform. The support is very fast and the people working there are professional and nice. Also, customizable. We were able to whitelable it quite good (custom CSS, custom string sets, banners, colors, ...). > > **Puntos en contra**: Sometimes, we struggle with bugs. But those are mostly fixed very fast and the support provides good workarounds. > > As already mentioned above, the platform delivers us everything, we usually need. And they are going on enhancing it with new features and improvements quite often. Because of the wide selection of features and functionalities, it was not that easy to use at the beginning, but we got a good training then. If there is something wrong (a bug or if I do not understand something), the Centercode team is very quick, professional and nice. ----- ### "Centercode review" — 4.0/5 > **Stephen** | *21 de febrero de 2020* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Great forums, work on many devices (computers, tablets, etc) Love the integration with Jira, helps get items in our backlog Love the ability to host files, attachments Love the 'tasks' feature for users (though I wish it was simpler) also love the reports feature (though I wish it was simpler) I love the ability to get data on our participants > > **Puntos en contra**: Forum usage, admin, etc. is quite straight forward; however, ease of use for all the extra features is very, very low. Even creating tasks involves many steps that are not always clear. I would like to use CC to generate surveys but again, it is too complex so I use Survey Monkey instead. Also I wish reports were much simpler and faster to generate because the data within them is so valuable. > > We have a centralized place for interacting with our customers, the tool helps create a focal point for this interaction. Due to the flexibility of the tool, we can integrate other components we need to complete our workflow like Jira, file attachments, links to surveys, etc. I use some of the advanced features, when I have time to figure them out (i.e. tasks), so that is also great. Also Centercode provides excellent, responsive support to any questions we have. ----- ### "Customer service is rude" — 1.0/5 > **Brandy** | *9 de junio de 2023* | Desarrollo de programas | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: They are rude, so would not recommend it. > > **Puntos en contra**: The customer service is rude. They insult you if you do not provide positive feedback. Guess they would rather have you lie than speak the truth\! > > Rude ----- ### "Best all-in-one solution for Beta but poor UX (especially mobile) and lacks many basic features" — 4.0/5 > **Dean** | *8 de septiembre de 2019* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the fact that it has everything in one place. You can scroll from a forum to a bug all in one place > > **Puntos en contra**: The fact that it has very limited design that you cannot customize as much as you need. The mobile UX is just not good enough. > > Overall we enjoy CC and the community loves it, but we believe that a better mobile experience along with easier rich text boxes and faster load would increase our volume by at least 20% (just a wild assumption but we hear this feedback a lot from users we meet f2f). I think that it's essential that users get the option to really custom their homepage (like a Wix/Google Site experience) and that the opportunities menus are clearer. After 2 years of using CC I have no idea how to use it properly as everything is slow and complex. It has to be thoroughly looked into from the user perspective. Yes, there are useful help articles, but the UI itself has to be clearer. We spend hours just trying thing out before we really understand what changes we made. ----- ### "Indispensable Tool for Beta Programs" — 5.0/5 > **Alex** | *5 de noviembre de 2020* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Breadth of features is truly impressive. There's so much that Centercode can do that sometimes it's almost overwhelming. If you can dream it, there's a good chance Centercode can do it - it just might take some creativity in working around limitations. > > **Puntos en contra**: The new user experience from a project admin standpoint is tough. There's so much to learn. I usually dedicate at least a week to just Centercode training when I onboard a new team member, and even then, there are so many small details that you don't really figure out until you've already made a mistake. > > Centercode helps my team and I keep up with increasing demands for customer insights and pre-release feedback. It's a productivity multiplier, allowing one experienced user to accomplish about 4X as much as they'd be able to do without it. While the price is on the higher end for what you get, their support is fantastic and the program-building advice and guidance you get from their customer success team is an often under-appreciated value add. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/119099/centercode?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/119099/centercode) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados