--- description: Busca información actualizada sobre Swell en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Swell con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Swell: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/575/feedback-and-reviews-management/software) > [Swell](/software/118523/swell-cx) # Swell Canonical: https://www.getapp.com.co/software/118523/swell-cx Página: 1 de 16\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118523/swell-cx?page=2) > Swell CX es una plataforma basada en la nube para pequeñas y grandes empresas que recopila y gestiona los comentarios de la experiencia del cliente con Net Promoter Score, reseñas online y encuestas de satisfacción del cliente. La plataforma incluye un sistema de comentarios con un solo clic que permite a los usuarios generar reseñas positivas de los clientes en tiempo real. > > Veredicto: 358 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 358 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Swell CX - **Ubicación**: Cottonwood Heights, EE. UU. - **Constitución**: 2016 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Nueva Zelanda ## Funciones - API - Alertas de móvil - Alertas y notificaciones - Análisis de sentimientos - Análisis de tendencias - Análisis predictivo - Análisis visual - Arrastrar y soltar - Autoresponders - Base de datos de contactos - Búsqueda/filtro - CRM - Campañas multicanal - Chat en vivo - Chat y mensajería - Comentarios/notas - Compartir en redes sociales - Comunicación multicanal - Creación de informes y estadísticas - Creación de informes/análisis ## Integraciones (en total: 80) - ABELDent - AdvancedMD EHR - Amazing Charts - Briostack - CCC ONE - CGM eMDs - CareStack - ChartLogic EHR - ChiroTouch - ClearDent - ClienTrax - Cliniko - Cloud 9 Ortho - Cornerstone Software - Covetrus Avimark … y 65 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para gestión de reseñas](https://www.getapp.com.co/directory/575/feedback-and-reviews-management/software) ## Categorías relacionadas - [Software para gestión de reseñas](https://www.getapp.com.co/directory/575/feedback-and-reviews-management/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) - [Herramientas para gestionar la reputación](https://www.getapp.com.co/directory/873/reputation-management/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software) - [Software de comunicación con el paciente](https://www.getapp.com.co/directory/1359/patient-engagement/software) ## Alternativas 1. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.getapp.com.co/software/112535/birdeye) — 4.7/5 (705 reviews) 3. [Yotpo](https://www.getapp.com.co/software/91286/yotpo) — 4.5/5 (377 reviews) 4. [GiveMe5.ai](https://www.getapp.com.co/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Weave](https://www.getapp.com.co/software/121867/weave) — 4.3/5 (673 reviews) ## Opiniones ### "Absolutely love Swell\! I have looked into and used other options, and Swell is the best." — 5.0/5 > **Jeff** | *18 de abril de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Super easy to use. In one click clients can leave easy ratings and reviews on google, facebook, yelp, whatever. They send a report every month detailing the number of reviews requested, the number posted, average rating, and the number that were posted on the various search sites. > > **Puntos en contra**: Getting a review from a client is more effective when the client is still in your presence. Once they leave your location, response rates go down. That isn't a factor related to the software, but just a fact of human nature. As long as your client isn't on your wifi, try and get the review before they leave your place of business. > > We immediately saw a big uptick in the number and quality of reviews left by our clients. ----- ### "Worth Every Single Penny and All Small Businesses Should Use This Product" — 5.0/5 > **Max** | *13 de mayo de 2022* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration into the business was simple, fully integrated in less than 30 days, and i did not have to dedicate very much of my time to get that full integration accomplished. > > **Puntos en contra**: Does not yet work with some of the most important review sites that are specific to my industry (legal services). > > I have had no problems with customer service, i have had only a few reasons to contact customer service, my experience is only positive. ----- ### "Product does the trick" — 3.0/5 > **Tyler** | *15 de noviembre de 2023* | Automoción | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Swell is super easy to use and works quite well. It produces pretty solid results when used. > > **Puntos en contra**: Their customer service is pretty awful and the sneaky wording in their contracts AUTO RENEW without heads up of any kind. Thats a bit greasy. ----- ### "We love SwellCX" — 5.0/5 > **Jack** | *15 de agosto de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software seemlessly integrated with our system to send review requests daily. Since the implementation we have gotten about 25-30 reviews per month. This was compared to the 5 per month we were getting in the previous timeframe with a different platform. > > **Puntos en contra**: We have had no issues with the program. Any customization was addressed quickly from support and resolved our concerns. The only thing that could make it better would be saving some money. However, it is already well worth the price that we pay. > > We are able to quickly gain reviews from patients of our dental practice. These reviews can easily be responded to through the platform. We have grown with new patients seeing the number of reviews we have as well. It is a very cyclic process that is growing moving forward. ----- ### "If you are not using Swell for review management, you are missing out\!" — 5.0/5 > **Lindsay** | *9 de mayo de 2022* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We had been using Swell for review management for about a year when our dental software incorporated review requests. We canceled Swell for a short time for the built in product. We noticed a huge drop in review response using the other review management. Lesson learned, Swell has a method to produce the best response. I also love the text to pay feature. That has been a game changer. > > **Puntos en contra**: Software updates have proven to be problematic with Swell at times but not updating in the database. Patients with canceled or moved appts would continue to be contacted. It took several days and attempts to remedy the situation. > > I have had a good experience overall with Swell. ----- Página: 1 de 16\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118523/swell-cx?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/118523/swell-cx) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados