--- description: Busca información actualizada sobre Bókun en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Bókun con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.com.co/software/118115/bokun Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118115/bokun?page=2) > Bokun es una solución de gestión de reservas basada en la nube que permite que pequeñas y grandes empresas de viajes y turismo gestionen reservas, contenido de productos, imágenes, categorización, precios, inventario y pagos; asimismo, ofrece un motor de reservas en línea con el que los usuarios pueden crear sitios web de reservas personalizados. > > Veredicto: 463 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 463 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bókun, A TripAdvisor Company - **Ubicación**: Boston, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$ 49,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, noruego, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Argentina, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil, Brunéi y 175 más ## Funciones - API - Base de datos de clientes - Búsqueda/filtro - CRM - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de itinerarios - Creación de marca personalizable - Creación de paquetes - Gestión de calendarios - Gestión de canales - Gestión de clientes - Gestión de descuentos - Gestión de documentos - Gestión de exenciones de responsabilidad - Gestión de facturas - Gestión de inventarios - Gestión de la comunicación - Gestión de la disponibilidad - Gestión de precios ## Integraciones (en total: 1) - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para operadores turísticos](https://www.getapp.com.co/directory/84/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.getapp.com.co/directory/84/tour-operator/software) - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) ## Alternativas 1. [WeTravel](https://www.getapp.com.co/software/174595/wetravel) — 4.8/5 (525 reviews) 2. [Rezdy](https://www.getapp.com.co/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 3. [Peek Pro](https://www.getapp.com.co/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 4. [FareHarbor](https://www.getapp.com.co/software/100353/fareharbor) — 4.7/5 (1129 reviews) 5. [TrekkSoft](https://www.getapp.com.co/software/91533/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Opiniones ### "Great satisfaction" — 5.0/5 > **Ale** | *26 de febrero de 2026* | Museos e instituciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very cooperative. Helpful with patience,software become easy once you started, the helping center have done great work. Thank. > > **Puntos en contra**: I don't see a negative point, they intervent to explain or to help in general. Thank all the team... > > My experience with Bokun is very positive in general... I don't want to mention names but all the team are very helpful. Thanks ----- ### "A Reliable Platform for Tour Operators" — 5.0/5 > **Nosimilo** | *26 de noviembre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier. > > **Puntos en contra**: The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings. > > “I love that Bókun makes my day-to-day work much easier. I can efficiently manage tours for the following day and quickly access all necessary booking information. It allows me to track conversions, create and edit my website anytime, and stay in control of my business. For the fee I pay, Bókun works hard to help me build business networks and connect with other OTAs. I’ve also learned valuable business strategies through Bókun, which has been very beneficial for growing my company.” ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11 de abril de 2025* | Estudios de mercado | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Puntos en contra**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "100% spot on chat service" — 5.0/5 > **Lee** | *22 de abril de 2026* | Organización de eventos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like having all my bookings in one place. It makes it far easier to manage each product and have communication in one place. > > **Puntos en contra**: email sending options are limited. the way that the automated email configuration is set up is limiting. > > Overall very positive, however the set up of certain features is very complicated and not for the everyday computer illiterate person ----- ### "A Reliable Partner for Growing Tour Operators" — 5.0/5 > **Jackline** | *15 de octubre de 2025* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Bókun is a very reliable and well-structured platform for managing tours and experiences. It’s easy to create, update, and organize products, and the integration with Viator makes everything seamless. I also really appreciate how supportive the Bókun team has been — especially their willingness to help me resolve the money supply provider challenge. It shows great commitment to their partners and gives me confidence to keep growing with them. > > **Puntos en contra**: Overall, Bókun is a great platform, but sometimes the review and approval process for new products takes a bit longer than expected. A faster response or clearer communication during this stage would make the experience even smoother — especially for new operators like Mkufi Safaris who are eager to start receiving bookings. > > My overall experience with Bókun has been very positive. The platform is well-designed and makes it easy to manage safari products, pricing, and availability in one place. The integration with Viator has also helped Mkufi Safaris reach a wider international audience. I’m especially happy with the customer support team — they are responsive and willing to help, even with challenges like payment provider setup. With a few improvements in product review timelines, Bókun would be a truly seamless tool for tour operators in Africa. ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118115/bokun?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/118115/bokun) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados