--- description: Busca información actualizada sobre Bókun en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Bókun con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.com.co/software/118115/bokun Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118115/bokun?page=2) > Bokun es una solución de gestión de reservas basada en la nube que permite que pequeñas y grandes empresas de viajes y turismo gestionen reservas, contenido de productos, imágenes, categorización, precios, inventario y pagos; asimismo, ofrece un motor de reservas en línea con el que los usuarios pueden crear sitios web de reservas personalizados. > > Veredicto: 474 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 474 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bókun, A TripAdvisor Company - **Ubicación**: Boston, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$ 49,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, noruego, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Argentina, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil, Brunéi y 175 más ## Funciones - API - Base de datos de clientes - Búsqueda/filtro - CRM - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de itinerarios - Creación de marca personalizable - Creación de paquetes - Gestión de calendarios - Gestión de canales - Gestión de clientes - Gestión de descuentos - Gestión de documentos - Gestión de exenciones de responsabilidad - Gestión de facturas - Gestión de inventarios - Gestión de la comunicación - Gestión de la disponibilidad - Gestión de precios ## Integraciones (en total: 1) - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para operadores turísticos](https://www.getapp.com.co/directory/84/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.getapp.com.co/directory/84/tour-operator/software) - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) ## Alternativas 1. [WeTravel](https://www.getapp.com.co/software/174595/wetravel) — 4.8/5 (529 reviews) 2. [Peek Pro](https://www.getapp.com.co/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 3. [Rezdy](https://www.getapp.com.co/software/90455/rezdy) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.getapp.com.co/software/100353/fareharbor) — 4.7/5 (1132 reviews) 5. [Xola](https://www.getapp.com.co/software/91799/xola-booking-and-marketing-system) — 4.7/5 (575 reviews) ## Opiniones ### "Best way to grow our business" — 5.0/5 > **Maarten** | *17 de junio de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Bokun delivers a system that integrates just about every functionality we need as a Food Tour company. I particularly like how we can easily find new partners to hook up to the same functionality. Using bokun we can give our clients a seamless experience and at the same time keep administration on our end as lean as possible. > > **Puntos en contra**: Cons isn't the right word, the company has a few places to work harder on. - Support could respond faster - Support and new feature roll-out has to get more transparent - E-commerce integration has to be enhanced. Up selling, down selling, cross selling are all in its infancy at this moment. - Partner integration needs more work, the software currently doesn't work well with a model where brick-and-mortar tour agencies sell tours on behalf of us. (Ticketing displays incorrect messages to the end user, invoices can only be sent to one party, not to a different invoicing department, payments are not assumed to come in just before or just after the tour date). > > If you run a small tour operation I would certainly recommend getting onto Bokun, it gets you started faster and at the same time set you up for bigger stuff in the future. ----- ### "Smooth and Reliable Experience" — 5.0/5 > **Rafael** | *22 de abril de 2026* | Deportes | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really like how easy Bókun is to use for managing bookings and availability. The help desk is responsive and helpful whenever I have questions, and the platform makes it simple to organize tours, track reservations, and connect with distribution channels efficiently. > > **Puntos en contra**: So far, I haven’t encountered any major issues with Bókun. Everything has been working well for my needs, and the system feels reliable. If anything, there is always room for small improvements in customization and interface speed, but overall it has been a positive experience. > > My overall experience with Bókun has been excellent. The platform is user-friendly, reliable, and very helpful for managing tour operations. It has made my workflow more organized and efficient, and I feel confident using it for handling bookings and growing my business. ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11 de abril de 2025* | Estudios de mercado | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Puntos en contra**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "Proactive, Professional, and Exceptional Support" — 5.0/5 > **Solace** | *4 de marzo de 2026* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Proactive Support is exceptional. It’s rare for a global platform to reach out with a direct phone call to verify account health and assist with third-party connectivity hurdles. Knowing there is a competent human team behind the automation gives me the confidence to scale my operations without fear of 'System Silence' when it matters most. > > **Puntos en contra**: The only area for improvement would be the automated notification system for third-party connection errors. Sometimes, an external portal may have a login or delivery issue, and it would be beneficial if the Bókun dashboard provided a real-time 'Status Health' alert for those specific external API connections. > > I recently had an inquiry regarding third-party connectivity, and the team reached out directly via phone to ensure my account health was 100% on their end. Their support staff is knowledgeable and understands the urgency of the industry. Highly recommended for the professional approach ----- ### "100% spot on chat service" — 5.0/5 > **Lee** | *22 de abril de 2026* | Organización de eventos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like having all my bookings in one place. It makes it far easier to manage each product and have communication in one place. > > **Puntos en contra**: email sending options are limited. the way that the automated email configuration is set up is limiting. > > Overall very positive, however the set up of certain features is very complicated and not for the everyday computer illiterate person ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/118115/bokun?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/118115/bokun) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados