--- description: Busca información actualizada sobre Telegram en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Telegram con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.co/software/114023/telegram Página: 1 de 259\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/114023/telegram?page=2) > Telegram Messenger es una plataforma de mensajería móvil y de escritorio basada en la nube, con el respaldo de aplicaciones nativas para los sistemas operativos y dispositivos más populares. Los usuarios o grupos pueden conectarse y realizar llamadas de voz, enviar mensajes, multimedia y archivos de todo tipo a través de un servicio cifrado de extremo a extremo. > > Veredicto: 6433 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 6433 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Telegram Messenger ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, coreano, español, inglés, italiano, neerlandés, portugués, árabe - **Países disponibles**: Emiratos Árabes Unidos, Reino Unido ## Funciones - API - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Arrastrar y soltar - Asistencia por vídeo - Búsqueda/filtro - Chat en tiempo real - Chat y mensajería - Comunicaciones a demanda - Comunicación multicanal - Comunicación por lotes - Conferencias - Discussions/Forums - Gestión de contactos - Gestión de proyectos - Herramientas de colaboración - Llamadas de audio - Mensajes en grupo - Personalización ## Integraciones (en total: 2) - Instagram - WhatsApp ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software) ## Categorías relacionadas - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software) - [Herramientas para trabajar en equipo](https://www.getapp.com.co/directory/1257/team-communication/software) - [Programas de mensajería instantánea](https://www.getapp.com.co/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.co/software/105615/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24183 reviews) 3. [Connecteam](https://www.getapp.com.co/software/105401/connecteam) — 4.6/5 (5308 reviews) 4. [Google Workspace](https://www.getapp.com.co/software/90761/google-apps-for-business) — 4.7/5 (17670 reviews) 5. [Google Chat](https://www.getapp.com.co/software/132791/chat) — 4.5/5 (2393 reviews) ## Opiniones ### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5 > **ENDURANCE** | *1 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. > > **Puntos en contra**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful > > I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 de febrero de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Puntos en contra**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Puntos en contra**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "Easy to Manage Conversations" — 5.0/5 > **Jamie** | *9 de junio de 2026* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram offers a powerful solution. It is always easy to find messages or important information again, even with a large volume of conversations. Its groups are very important. > > **Puntos en contra**: On the other hand, the accumulation of groups, channels, and chats can make navigation more complicated if no organization is put in place. But it is very easy to archive others for better organization. ----- ### "Overall a secure and easy to use messaging app" — 5.0/5 > **Breanna** | *18 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity. > > **Puntos en contra**: Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete. > > It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work. ----- Página: 1 de 259\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/114023/telegram?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/114023/telegram) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados