--- description: Busca información actualizada sobre IT Glue en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara IT Glue con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para Proveedores de servicios (MSP)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.com.co/software/113707/itglue Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/113707/itglue?page=2) > IT Glue es una solución de documentación de TI compatible con SOC 2 y basada en la nube. Está diseñada para ayudar a los MSP (proveedores de servicios gestionados, por sus siglas en inglés) a gestionar la documentación y reducir el tiempo dedicado a buscar información. La plataforma ofrece seguimiento de activos flexible, asignación de relaciones, automatización de documentación, flujos de trabajo, listas de verificación y más. > > Veredicto: 342 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 342 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kaseya - **Ubicación**: Miami, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: US$ 29,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chipre, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Estonia, Finlandia, Francia, Irlanda, Israel, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), RAE de Macao (China) y 5 más ## Funciones - API - Acceso sin conexión - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento encriptado de contraseñas - Almacenamiento seguro de datos - Archivo y conservación - Arrastrar y soltar - Asset Lifecycle Management - Automatización de documentos - Autorizaciones basadas en roles - Biblioteca de conocimientos - Búsqueda de texto completo - Búsqueda/filtro - CRM - Campos personalizables - Captura de documentos - Cartografía de relaciones - Catalog Management - Checklists ## Integraciones (en total: 60) - Addigy - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Continuum PPM - Crewhu … y 45 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para Proveedores de servicios (MSP)](https://www.getapp.com.co/directory/645/managed-service-providers-msp/software) ## Categorías relacionadas - [Software para Proveedores de servicios (MSP)](https://www.getapp.com.co/directory/645/managed-service-providers-msp/software) - [Software para administrar contraseñas](https://www.getapp.com.co/directory/677/password-manager/software) - [Software de gestión de proveedores](https://www.getapp.com.co/directory/993/vendor-management/software) - [Software de gestión de activos informáticos](https://www.getapp.com.co/directory/325/it-asset-management/software) - [Software para gestión informática](https://www.getapp.com.co/directory/771/it-management/software) ## Alternativas 1. 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[Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.6/5 (803 reviews) ## Opiniones ### "ITGlue" — 5.0/5 > **Chris** | *22 de agosto de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration and automation of our documentation and platforms we use. > > **Puntos en contra**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "A Game-Changer for IT Documentation and SOPs" — 5.0/5 > **Denuka** | *10 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really like how IT Glue makes day-to-day work faster and more organised. The Q shortcut to instantly find any documentation saves a huge amount of time, especially when juggling multiple clients. The Smart SOP generator is also very helpful for creating consistent processes quickly. I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team. > > **Puntos en contra**: The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records. Another issue is that even after an organisation is archived, some passwords still appear in search results, which can be confusing and impact overall data cleanliness. > > Overall, my experience with IT Glue has been very positive. It has streamlined how we manage documentation, standard operating procedures, notes, and critical client information in one central platform. The ability to link assets, create structured SOPs, perform quick text edits, and collaborate with the team in real time has been a huge time saver. The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing credentials while improving efficiency and security across daily operations. ----- ### "Why I left the ITGlue family" — 3.0/5 > **Alan** | *19 de mayo de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: In the beginning, it really forced upon us a culture of creating useful documentation. > > **Puntos en contra**: ITGlue did help my business with documentation and business practices in the beginning. But, as my company matured, I questioned its value of not being fully enlisted in the Kaseya ecosystem, where most development went toward. Kaseya's business practices became apparent - lots of talk/promises with minimal action. It might be different if I entirely bought into the Kaseya ecosystem, but that was not my experience.However, I am still getting notices concerning items I voted on within the ideas pages with hundreds of upvotes (which many have had for over 5 years) and little to no action taken against these items. Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not offering any feasible workarounds.Additionally, Kaseya's approach, as well as respect toward the community, is severely lacking. Just ask many well-respected security vendors who have spoken up about issues/concerns and the backlash/punishment they have received in return. This is not how the MSP community works.If you are fully committed to the Kaseya ecosystem, this might be a different story; but it's not how I have chosen to do business, and I do not believe they are true partners of mine. Your experience may differ, but the many people I have talked to all share similar stories. > > In the long run, I believe ITGlue was not a good partner for us ----- ### "Happy to use" — 5.0/5 > **Eli** | *26 de mayo de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Password management and collaboration are the things I have enjoyed.i have had a lot of experience with these and im happy. > > **Puntos en contra**: It requires a lot of patience to get set up. Each client requires a lot of manual entry. I hope there is a new product to put data in. > > It’s been a positive experience as it helps me keep track of all the passwords. So I know how to get in and things aren’t lost or held in a csv. ----- ### "IT Glue keeps getting better each year\!" — 5.0/5 > **Jaycob** | *16 de septiembre de 2025* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: IT Glue is a structured and organized but so interconnected. I love the tabs and configurations. this allows easy collaboration of live documents without getting lost in the white noise spiderweb connections. > > **Puntos en contra**: Cannot Archive Imported files like word, excel and PDFs. this would be a great feature to include. I think we could have a lot of functionality added if this gets included. > > I have used IT Glue for roughly 7 years and absolutely love it. IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support collabs with you for best practice and successful workflows. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/113707/itglue?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/113707/itglue) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados