--- description: Busca información actualizada sobre Birdeye en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Birdeye con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Birdeye: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [AI Content Creation Platforms](/directory/5224/ai-content-generation-platforms/software) > [Birdeye](/software/112535/birdeye) # Birdeye Canonical: https://www.getapp.com.co/software/112535/birdeye Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112535/birdeye?page=2) > BirdEye es un software de gestión de reputación que ayuda a las empresas a recopilar, supervisar y comercializar reseñas de clientes con escucha social, analíticas en tiempo real y más. > > Veredicto: 705 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 705 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Birdeye - **Ubicación**: Palo Alto, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Francia, Italia, México, Nueva Zelanda, Países Bajos, Puerto Rico, Reino Unido ## Funciones - @menciones - AI Copilot - API - Acceso móvil - Alertas de correo electrónico - Alertas de móvil - Alertas y notificaciones - Analítica aumentada - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Asistencia al cliente - Autoresponders - Biblioteca de imágenes - Búsqueda/filtro ## Integraciones (en total: 111) - 1CoreSolution - 8am MyCase - Adeptive - AgencyAnalytics - Agentforce Marketing (formerly Salesforce Marketing Cloud) - Agentforce Sales (formerly Salesforce Sales Cloud) - Apple - Authenticom - Booker - Booker - Buildertrend - CareCloud Charts - CareStack - ChatBot - Clio Grow … y 96 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [AI Content Creation Platforms](https://www.getapp.com.co/directory/5224/ai-content-generation-platforms/software) ## Categorías relacionadas - [AI Content Creation Platforms](https://www.getapp.com.co/directory/5224/ai-content-generation-platforms/software) - [Software para gestión de reseñas](https://www.getapp.com.co/directory/575/feedback-and-reviews-management/software) - [Herramientas para gestionar la reputación](https://www.getapp.com.co/directory/873/reputation-management/software) - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) ## Alternativas 1. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1206 reviews) 2. [Brand24](https://www.getapp.com.co/software/101485/brand24) — 4.7/5 (255 reviews) 3. [GiveMe5.ai](https://www.getapp.com.co/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Hootsuite](https://www.getapp.com.co/software/20432/hootsuite) — 4.4/5 (3801 reviews) 5. [Sprinklr](https://www.getapp.com.co/software/100180/sprinklr) — 4.3/5 (91 reviews) ## Opiniones ### "Best choice for review management platforms" — 5.0/5 > **Nick** | *24 de julio de 2020* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us. > > **Puntos en contra**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support. > > I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider. ----- ### "Great improvement in our reviews\!" — 5.0/5 > **Lisbeth** | *4 de septiembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...) > > **Puntos en contra**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages. > > Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation. ----- ### "Stay away from Birdeye\!" — 1.0/5 > **Jaro** | *1 de mayo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled. > > **Puntos en contra**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\! > > Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish. ----- ### "10 years and counting" — 5.0/5 > **JR** | *21 de mayo de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Inbox---this feature is the hub of the platform. They have grown from a review platform to a hub that offers many other ways to serve a customer. > > **Puntos en contra**: Email needs attention-"from" address looks spammy. We are working with them for a solution, so hopefully it will no longer be our least favorite. > > We have been with them going on 10 years. That it self should give you reason to consider. They are a leader in the field of what they offer. ----- ### "In a review driven world, Birdeye is a necessity" — 5.0/5 > **Matthew** | *29 de agosto de 2025* | Almacenamiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how it is able to be integrated into our ERP platforms and how it helps us maintain our online reputation. I don't even have to think about sending someone a text or email asking them for a review. We are able to customize how/when we engage with our customers and it has been a delight to work with. > > **Puntos en contra**: I genuinely can't think of any negatives to Birdeye. I've never ran into any issues at all with the software. > > I've been using it for 6 years as a Property Manager and it has been great. Now more than ever, reviews are so incredibly important for your business. They're almost as important as having a website or a phone number for someone to call and ask questions. They are a place where folks can give unfiltered takes of how they feel their experience at your business was. Birdeye makes managing this super easy and I didn't think I would at first - but I have really enjoyed some of their newer AI features. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112535/birdeye?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/112535/birdeye) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados