--- description: Busca información actualizada sobre Birdeye en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Birdeye con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Birdeye: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de IA para marketing](/directory/3873/ai-marketing-tools/software) > [Birdeye](/software/112535/birdeye) # Birdeye Canonical: https://www.getapp.com.co/software/112535/birdeye Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112535/birdeye?page=2) > BirdEye es un software de gestión de reputación que ayuda a las empresas a recopilar, supervisar y comercializar reseñas de clientes con escucha social, analíticas en tiempo real y más. > > Veredicto: 704 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 704 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Birdeye - **Ubicación**: Palo Alto, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México, Nueva Zelanda, Puerto Rico, Reino Unido ## Funciones - @menciones - AI Copilot - AI Writing Assistant - API - Acceso móvil - Alertas de correo electrónico - Alertas de móvil - Alertas y notificaciones - Alerts/Escalation - Analítica aumentada - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Asistencia al cliente - Autoresponders ## Integraciones (en total: 113) - ABELDent - ASI-ware - AccuLynx - Actionstep - Adobe Commerce - AdvancedMD EHR - AestheticsPro - AppFolio Property Manager - Appointy - Arborgold - BigCommerce - Bookeo - Booker - BoomTown - Breezeworks … y 98 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de IA para marketing](https://www.getapp.com.co/directory/3873/ai-marketing-tools/software) ## Categorías relacionadas - [Herramientas de IA para marketing](https://www.getapp.com.co/directory/3873/ai-marketing-tools/software) - [Software para gestión de reseñas](https://www.getapp.com.co/directory/575/feedback-and-reviews-management/software) - [Herramientas para gestionar la reputación](https://www.getapp.com.co/directory/873/reputation-management/software) - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software) ## Alternativas 1. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1204 reviews) 2. [Brand24](https://www.getapp.com.co/software/101485/brand24) — 4.7/5 (254 reviews) 3. [GiveMe5.ai](https://www.getapp.com.co/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Hootsuite](https://www.getapp.com.co/software/20432/hootsuite) — 4.4/5 (3796 reviews) 5. [Doctible](https://www.getapp.com.co/software/130799/doctible) — 4.8/5 (265 reviews) ## Opiniones ### "Best choice for review management platforms" — 5.0/5 > **Nick** | *24 de julio de 2020* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us. > > **Puntos en contra**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support. > > I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider. ----- ### "Powerful SEO and Review Management Platform" — 5.0/5 > **Susana** | *20 de mayo de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Birdeye is an excellent tool for managing local SEO and reputation. We’ve seen major improvements in our visibility across search engines and directories. The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place. We use it with all our clients and have seen significant improvements. It is so simple to use. It even has AI reviews, surveys, and campaigns that help us reduce labor work and reach the leads more easily to get good reviews. > > **Puntos en contra**: The dashboard can feel a little overwhelming at first due to the number of features, but once you're familiar with it, it’s extremely powerful. A bit more customization for reporting would be great. > > Our overall experience has been fantastic. Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses. We've noticed more reviews, better Google rankings, and stronger engagement. Their support team is responsive and knowledgeable, which makes setup and troubleshooting easy. ----- ### "Stay away from Birdeye\!" — 1.0/5 > **Jaro** | *1 de mayo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled. > > **Puntos en contra**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\! > > Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish. ----- ### "Lauren's Review" — 5.0/5 > **Lauren** | *12 de junio de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How easy it is to upload contacts. It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless. I also appreciate being able to view the contact journey of each person, holding them accountable to their review, but also noticing if there are any struggles with the process. > > **Puntos en contra**: The reports page is a little confusing to me. I liked how it was before, being able to view it on a pie chart. Unless I am looking/viewing it wrong, I tried changing the chart layout in the filters but it didn't let me click on it. > > I use Birdeye every day and I would say I have a very good experience with Birdeye. The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed. I would like a mini tutorial for sections that do get updated, such as the report page- its somewhat hard to nagivate through. I love Birdeye and I will continue to use it for as long as I can. ----- ### "Great improvement in our reviews\!" — 5.0/5 > **Lisbeth** | *4 de septiembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...) > > **Puntos en contra**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages. > > Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112535/birdeye?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/112535/birdeye) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados