Sobre Membroz
Membroz es una solución de gestión de membresías que permite a los complejos turísticos y viviendas de tiempo compartido administrar sus planes de membresía con configuración de términos de pago y términos de uso. Los usuarios pueden automatizar la gestión de miembros, gestionar pagos y procesar las reservas de hoteles usando la sencilla interfaz web de Membroz.
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Opiniones
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- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Membroz Rocks
Revisado el 9/5/2024
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Puntos a favor
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Puntos en contra
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very user friendly
Revisado el 26/6/2023
Puntos a favor
Online booking And membership management
Puntos en contra
Better user experience for mobile app and web.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
BEWARE! This company is a complete fraud
Revisado el 24/5/2022
Puntos a favor
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Puntos en contra
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Respuesta de Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent customer service
Revisado el 26/6/2023
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Puntos a favor
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Puntos en contra
According to my experience, there are no cons.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The ideal option for anyone looking to launch and grow their own business
Revisado el 16/5/2023
I do advise using it because it is a great system.
I do advise using it because it is a great system.
Puntos a favor
It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.
Puntos en contra
Extremely satisfied with the work performed.
Respuesta de Membroz
Thank you Sir
Preguntas frecuentes sobre Membroz
He aquí algunas preguntas frecuentes sobre Membroz.P. ¿Qué tipo de planes de precios ofrece Membroz?
Membroz ofrece los siguientes planes de precios:
- A partir de: US$ 100,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Membroz?
Los clientes habituales de Membroz son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Membroz?
Membroz admite los siguientes idiomas:
español, hindi, inglés
P. ¿Membroz es compatible con dispositivos móviles?
Membroz admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Membroz?
Membroz se integra con las siguientes aplicaciones:
Biometric Agreement
P. ¿Qué tipo de asistencia ofrece Membroz?
Membroz ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Membroz.
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- Programas de gestión de socios
- Programas de gestión de comunidades
- Herramientas de integración
- Software para clubes
- Software para administración de propiedades
- Software para fitness
- Software para spa
- Software para Peluquería
- Software para balnearios medicinales
- Software de alquiler vacacional
- Programas para organizar torneos
- Software para asociaciones
- Software para centros de yoga
- Software para academias de baile
- Software para calendarios
