--- description: Busca información actualizada sobre roommaster en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara roommaster con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: roommaster: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/81/hospitality-property-management/software) > [roommaster](/software/112119/roommaster) # roommaster Canonical: https://www.getapp.com.co/software/112119/roommaster Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112119/roommaster?page=2) > roomMaster es un software de gestión de propiedades hoteleras todo en uno para hoteles de todos los tamaños, con administración de recepción, gestión de reservas y perfiles de huéspedes. > > Veredicto: 129 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 129 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Aspire Software Company - **Ubicación**: Edmonton AB, Canadá - **Constitución**: 1995 ## Contexto comercial - **Precio inicial**: US$ 150,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Anguila, Antigua y Barbuda, Aruba, Australia, Bahamas, Barbados, Belice, Bermudas, Canadá, Costa Rica, Cuba, Dominica, El Salvador, Estados Unidos, Granada, Guadalupe, Guatemala, Haití, Honduras, Islas Caimán y 18 más ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de canales - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Base de datos de clientes - Búsqueda/filtro - CRM - Calendario de eventos - Campos personalizables - Contabilidad - Contabilidad integrada - Control de inventario - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Distribución multicanal ## Integraciones (en total: 8) - Amadeus - Hotelitix - QuickBooks Online Advanced - STAAH Channel Manager - Sage 50 Accounting - Seekda - Triptease - Windcave ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) - [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software) - [Software de gestión de canales para hoteles](https://www.getapp.com.co/directory/1663/hotel-channel-management/software) - [Software de gestión de canales](https://www.getapp.com.co/directory/738/channel-management/software) ## Alternativas 1. [Hotelogix](https://www.getapp.com.co/software/90944/hotelogix) — 4.4/5 (251 reviews) 2. [Cloudbeds](https://www.getapp.com.co/software/107317/cloudbeds) — 4.3/5 (340 reviews) 3. [ResNexus](https://www.getapp.com.co/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 4. [eZee Absolute](https://www.getapp.com.co/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Sirvoy](https://www.getapp.com.co/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) ## Opiniones ### "The MOST COMPLET, feaure rich, yet so user-friendly PMS" — 5.0/5 > **Marlon** | *12 de noviembre de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: RoomMaster is The MOST COMPLETE yet so user-friendly PMS. Whether you are running a small, med or large Resort/Hotel; from room setup, creating rate codes \& rates to entering a reservation and processing payments with Shift4 payment system. This is definitely one of the best PMS in the market. This system has it's on booking engine which pulls room rate information from the PMS it self, which saves work, unlike other booking engines, whereby you have to enter information all over\! The booking process is so easy, payments are processed and immediately integrated into the PMS. Not to mention AddOns are automatically entered into the PMS as well, for the date the client chooses; this is all amazing. Reports are easy to create and are very informative. I am so amazed by the pace booking analysis report, which provides me with the right information; booking trends, especially now that I am using Yield Management to maximize room revenue\! This is an awesome feature which many PMS lack. I have also assisted another property in my area, San Ignacio Belize, in making the most of this feature rich PMS. > > **Puntos en contra**: I am very pleased with RoomMaster and all its features. The software is also updated with many great features each year. No complaints\! > > RoomMaster is a feature rich easy to use PMS. It has its own booking engine, iQ-WebBook, which is very easy to use and helps increase direct bookings. AddOns are automatically entered in the client's reservation, which is wonderful\! The booking engine can also be setup to automatically charge credit card deposits through Shift4 payment processor; which are also entered into the reservation\! This system also has a pace booking report which provides booking trends to plan your pricing strategy\! Overall I am so pleased and amazed by RoomMaster and its features\! Would to change it for another\!\! ----- ### "A strong right arm" — 5.0/5 > **Linda** | *28 de julio de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the ease of use and even after 4 years, learning new features and ways to use the software. > > **Puntos en contra**: Learning how the housekeeping function works has been difficult. We have still not mastered that part. > > For our every day reservations Room Master is an essential. We know there is so much more that this software is capable of doing. It is very comprehensive and an effective tool for our business. ----- ### "Innquest was sold - Support went down hill" — 2.0/5 > **peter** | *29 de agosto de 2017* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Many many functions. To many to list. Many interfaces. a ton of options and various way to get the data you need to analyze. > > **Puntos en contra**: They were sold to some Canadian firm sometime back and slowly but surely support has gone down hill. We are having to reset our CC Interface every single day and all they did was throw their hands up in the air after they had our IT guy running around for weeks trying this and that. Then finally they simply pointed the finger at SHIFT4 (as they are the CC Interface for them) and said we have tried everything(umm know my IT guy tried everything you simply kept emailing). My IT guy actually came up with a simply patch to keep restarting the service every night that runs on the server, this seems to work on a very limited basis. > > I spent a long time and alot of effort trying to work them. But having them throw their hands up in the air as if to say OH WELL was my final straw. I had a feeling in my gut that after they were sold things would start going down hill. ----- ### "Roommaster is great for Hotels of all sizes\!" — 5.0/5 > **Heather** | *9 de agosto de 2022* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like that is effortless. You can customize just about everything. We have all Maintenance,Housekeeping, Front Desk use roommaster. We have 240 rooms and make many changes to reports, the functionality of guest profiles and history is awesome\! We love the fact we can train new hires in a day or two and they are ready to roll. > > **Puntos en contra**: The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue with multiple room types and or dates for groups, it can be a bit challenging as we pre book room numbers and actually block rooms, where other properties may not. It's just not as user friendly for us. ----- ### "Expensive customer support and hardware costs. We then had to pay to get our database." — 4.0/5 > **William** | *4 de marzo de 2020* | Hostelería | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: The software is easy to pick up and figure out without too much training. The software and system we had was server/property-based and owned. That was important because internet access was spotty until we had a dedicated fiber line installed. > > **Puntos en contra**: The software we owned outright was being discontinued for support using the Roommaster online booking engine widget we used on our own website. To upgrade we needed a new server and more new hardware then our budget would allow. We were trying to get away from Windows computers because of the the security maintenance needed for PC systems. (We had a virus from an email a few years back and lost data.) We ultimately went with a cloud-based system that could run with inexpensive Chromebooks (easy security maintenance). Roommaster wanted us to pay to get your own database information out of their system when we wanted to leave their software. > > We tried to upgrade the software to their newer cloud-based software. We specifically had to change software because their website booking module we used on our own website (we owned the software) was no longer being supported/continued. We had to either upgrade to their web-based system or upgrade the software entirely to their new in house (server) platform with a lot of new hardware needed. We did not want to pay a large upfront amount of money and then not be happy with the system. We would then be stuck with the extra hardware and software and we were increasingly not happy with the customer service. They had a yearly contract for the customer service with a specific amount of calls for a set price. If you needed them more then you had to pay per instance called. The cost was not far off from paying for a web-based system with unlimited service calls (WebRezPro) that we found and ultimately went ahead implementing. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/112119/roommaster?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/112119/roommaster) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados