SocialPilot

Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.

The app contstantly crashed or would not bring up photos. There was no way to go back to edit a visual post, you have to start completely from scratch. Many times, my scheduled posts wouldn't post. If editing a verbal post after you schedule it to go on multiple accounts, you had to make the edit for each of the accounts. A lot of time was spent editing one post for 3 different accounts. The visual posts also weren't compatible with instagram as far as size goes. So, I had to cut out much of many of the pictures because they were too big for instagram

Nice clean interface that is super easy to navigate through.

There are a lot of features still needed to make this platform excellent. At the moment March 2023 - you can't view your Google business page Inbox (only reviews), you can't post or schedule Facebook or Instagram stories. Also, the having a calendar that you can add notes (eg. Public Holidays) would help with setting up your marketing schedule.

Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot.

Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider.