--- description: Busca información actualizada sobre Chaport en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Chaport con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chaport: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [Chaport](/software/111189/chaport-live-chat) # Chaport Canonical: https://www.getapp.com.co/software/111189/chaport-live-chat Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/111189/chaport-live-chat?page=2) > Chaport es un software moderno de mensajería para clientes con chat en vivo multicanal, chatbots, invitaciones automáticas, base de conocimiento, integraciones con Facebook, Viber, Telegram y capacidades de chat grupal. Tiene aplicaciones de escritorio para Mac, Windows, Web y aplicaciones móviles con todas las funciones para iOS y Android. > > Veredicto: 63 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 63 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Chaport - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: US$ 29,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, checo, chino, chino tradicional, croata, danés, eslovaco, esloveno, español, estonio, finés, francés, griego, húngaro, indonesio, inglés, italiano, japonés, letón, lituano, neerlandés, noruego, polaco, portugués, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, España, Estados Unidos, Finlandia, Francia, Grecia, India, Italia, Japón, México, Nueva Zelanda, Portugal, Reino Unido, Rusia, Turquía, Ucrania ## Funciones - API - Acceso móvil - Asistencia al cliente - Autoresponders - Búsqueda/filtro - CRM - Captura de clientes potenciales - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Comunicación multicanal - Creación de informes y estadísticas - Creación de informes/análisis - Customer Communication - Desarrollo sin código - Detección del idioma - Encuestas y comentarios - Enrutamiento automatizado ## Integraciones (en total: 10) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Chat ## Categoría - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) - [Plataformas de IA conversacional](https://www.getapp.com.co/directory/1647/conversational-ai-platform/software) - [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software) - [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software) - [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software) ## Alternativas 1. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24024 reviews) 2. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1709 reviews) 3. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1749 reviews) 4. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4067 reviews) ## Opiniones ### "Chaport is the best" — 5.0/5 > **Ghazwan** | *28 de noviembre de 2022* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions \!\! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back . > > **Puntos en contra**: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc ----- ### "Easy to install and simple to use\!" — 5.0/5 > **Rachel** | *27 de marzo de 2024* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use\! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly. > > **Puntos en contra**: The only thing I would change, is the notification noise - I'd have it louder and longer. > > Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html. ----- ### "Great sales tool" — 5.0/5 > **Devansh** | *2 de febrero de 2021* | Alimentación y bebidas | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Chaport is a great tool and it integrates well with our CRM and CMS. > > **Puntos en contra**: Absence of chat bot and automation tools. ----- ### "Very Easy To Use\!" — 5.0/5 > **Justin** | *10 de noviembre de 2021* | Deportes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I loved out out of the box this solution was for me\! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality. > > **Puntos en contra**: The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck. > > Overall experience is positive. I've never had an issue with the software not working. Sometimes tech support can be a little slow to respond, but I've never had to deal with them over a technical issue. I've only ever had general questions. Quality product that delivers a very simple and easy user experience at both the visitor level and the operator level. ----- ### "Exactly What I've Been Looking For\!\!\!" — 5.0/5 > **Claude** | *26 de mayo de 2021* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software/service is a complete "Diamond in the Rough". I have been searching for months for just right fit. The chat-bots that are the most recommended on blog posts and videos are FAR too expensive (at least for someone just starting out) and they all seem to lack something that I need. And then I found this one. It works PERFECTLY, and gives me everything thing that I need\! It actually had MORE than I ever expected. I FULLY plan on scaling up with this product as my business needs also scale up. Bottom Line: Absolutely Love It\! > > **Puntos en contra**: So far, I haven't found one thing that I like "the least". I am just starting with it, but I have zero complaints. The only thing that I would change is the ability to adjust where the little bubble shows up on the screen (more than just choosing left or right) - but as far as I know, NOBODY has gotten that far... Maybe they'll be the first... \[fingers crossed\] > > I got my first chat while I was literally still adjusting the settings. I don't know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it. I know that I may be an anomaly, but I am proof that it can happen. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/111189/chaport-live-chat?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/111189/chaport-live-chat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados