Promo.com
Sobre Promo.com
Promo by Slidely es una plataforma de creación de vídeos que permite a los usuarios crear vídeos de marketing de marca de alta calidad y compartirlos en cualquier canal de redes sociales. Al proporcionar las herramientas y el contenido para crear y personalizar clips de vídeo de primera calidad, Promo tiene como objetivo ayudar a los usuarios a promocionar su negocio en las plataformas de redes sociales, así como crear campañas para aumentar el compromiso, reducir el coste por clic, aumentar el tráfico, generar conocimiento de marca o promocionar un producto.
Promo les permite a las empresas crear vídeos promocionales con una biblioteca de más de 3 millones de clips de vídeo que pueden ser editados y mejorados con música con licencia, textos personalizados y logotipos. Con el objetivo de simplificar la creación de vídeo, todos los clips de vídeo de Promo poseen todas las licencias necesarias y han sido filmados por profesionales. Los vídeos se pueden utilizar para diferentes propósitos, como promociones de ventas, conocimiento de la marca, publicidad del producto, maximización del compromiso y mucho más.
Con Promo, los videos se pueden compartir fácilmente a través de las cuentas de redes sociales, con la opción de descargar todos los videos y publicarlos en Facebook, Instagram, Twitter o en cualquier otro sitio de la web. Los usuarios incluso pueden subir su vídeo de Promo como vídeo de portada de Facebook. Los vídeos promocionales están optimizados para la publicidad de vídeo en Facebook tanto para móvil como para equipos de escritorio.
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- Sector: Consultoría de gestión
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great (and easy) to deliver a single, short concept or message.
Revisado el 3/8/2018
My experience with the tool is positive -- mostly because the overall design is simple and...
My experience with the tool is positive -- mostly because the overall design is simple and single-minded...almost a templated use-case. Hard to go wrong. The customer service was helpful and capable when I had inadvertently created two accounts and needed them merged. Also, when I was behind schedule they allowed me to suspend my account (and payments!) for three months while I caught up. Very nice of them.
Puntos a favor
This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack.
The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)
Puntos en contra
Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
'A dynamic platform to create your dream content'
Revisado el 16/9/2020
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This...
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Puntos a favor
I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.
Puntos en contra
I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.
- Sector: Arte y artesanía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Misleading company refund policy
Revisado el 8/12/2020
The customer service and company policies were deceptive and designed to trick people into paying...
The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.
Puntos a favor
It was fairly easy to use and navigate the website.
Puntos en contra
The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee was actually only for people who purchased a subscription yet never downloaded anything - which defeats the purpose of a money back guarantee in my opinion. I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Nothing excuses this type of dishonest business practice.
Respuesta de Promo
Hi Sara
Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Otro durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Careful
Revisado el 14/4/2021
Costumer service is horrible. They do things via chat they do not have some one your can reach to...
Costumer service is horrible. They do things via chat they do not have some one your can reach to talk to about billing. I followed their directions to cancel and they still charged me. My bank gave me back my money but they recharged and said that the bank investigate d and said it was valid when I contacted my bank they said no it was a recharge and promo needs to return it. They do not talk about accounts for 30 days which then they keep your money. They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
Puntos a favor
Easy to login On our computers and laptops.
Puntos en contra
Editting : no hold and drag which made things time consuming.
Respuesta de Promo
Hello,
Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know.
Thank You
- Sector: Medios de difusión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Amazing fast way of video making.
Revisado el 19/5/2020
It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE...
It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.
Puntos a favor
It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.
Puntos en contra
Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.
Preguntas frecuentes sobre Promo.com
He aquí algunas preguntas frecuentes sobre Promo.com.P. ¿Qué tipo de planes de precios ofrece Promo.com?
Promo.com ofrece los siguientes planes de precios:
- A partir de: US$ 199,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Promo.com?
Los clientes habituales de Promo.com son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Promo.com?
Promo.com admite los siguientes idiomas:
inglés
P. ¿Promo.com es compatible con dispositivos móviles?
Promo.com admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Promo.com?
Promo.com se integra con las siguientes aplicaciones:
HubSpot Marketing Hub, Instagram, Meta for Business, Twitter/X, Wistia
P. ¿Qué tipo de asistencia ofrece Promo.com?
Promo.com ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7
Categorías relacionadas
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