Sobre Membee

Membee es un paquete de gestión de membresía basado en la nube que está diseñado para brindar asistencia a empleados y voluntarios de empresas, clubes y asociaciones, con características automatizadas y acceso autoservicio para los miembros. Compuesto por múltiples módulos y un conjunto de 10 widgets de tipo "plug and play", Membee incorpora la funcionalidad principal de administración de membresía en un sitio web existente sin necesidad de programación. Los procesos de registro de los miembros nuevos incluyen widgets personalizados y creación de formularios de registro en números ilimitados, con lo que se automatiza cada etapa de la incorporación y el otorgamiento de acceso "solo para miembros", optimizado para dispositivos móviles. Los usuarios pueden establecer descuentos para aumentar las ventas, invitar a los miembros a que guarden de forma segura la información de sus tarjetas de crédito para futuras compras y enviar notificaciones para mantener a los suscriptores al tanto de los registros nuevos.

Los miembros actuales también pueden realizar renovaciones con características que automatizan la notificación de renovaciones pendientes, cancelaciones, entrega de facturas y pagos de renovación. La funcionalidad de eventos permite que los miembros y los que no son miembros se registren para los próximos eventos anunciados, con la oferta de incentivos de precio de "reserva anticipada" niveles de precios escalonados, además de la automatización de todo el marketing previo a los eventos. Otros widgets de Membee incluyen el de donaciones para la recaudación de fondos, la capacidad de configurar una tienda online y la gestión total de los miembros en todos los perfiles, inicio de sesión con autoservicio, directorios de miembros con capacidad de búsqueda, junto con promociones, integración de CRM/correo electrónico, creación de informes de rendimiento y finanzas.

Precios desde:

CAD 88,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

CAD 88,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funciones

Funcionalidades totales de Membee: 33

  • Alertas y notificaciones
  • Base de datos de miembros
  • CRM
  • Calendario de eventos
  • Campos personalizables
  • Cuentas de miembros
  • Directorio de miembros
  • Formularios personalizables
  • Gestión de aplicaciones
  • Gestión de comités
  • Gestión de cotizaciones
  • Gestión de eventos
  • Gestión de facturas
  • Gestión de inscripción
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de páginas web
  • Gestión financiera
  • Importación y exportación de datos
  • Informes personalizables
  • Integración de páginas web
  • Marketing por correo electrónico
  • Modelos personalizables
  • Pagos electrónicos
  • Personalización
  • Plantillas de correo electrónico
  • Portal de autoservicio
  • Portal de miembros
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Renovación de inscripciones
  • Seguimiento de actividades
  • Tipos de miembros

Alternativas

Wild Apricot

4,5
#1 alternativa a Membee
Wild Apricot es un software de socios online líder para asociaciones, organizaciones sin ánimo de lucro y clubes. Wild...

YourMembership

3,8
#2 alternativa a Membee
Se centra en el cliente para que este pueda centrarse en los miembros. El software de gestión de membresía de YourMember...

Naylor AMS

4,1
#3 alternativa a Membee
Naylor es una solución de software de gestión de asociaciones (AMS) basada en la nube que combina gestión de miembros,...

SilkStart MultiChapter

4,4
#4 alternativa a Membee
Soluciones superiores de gestión de miembros para asociaciones y organizaciones sin ánimo de lucro con múltiples sedes.

Opiniones

Calificación general

4,3 /5
(22)
Relación calidad-precio
4,4/5
Funciones
4,2/5
Facilidad de uso
4,0/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 22
Jeannine
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SCW Pickleball Club

Revisado el 31/1/2020

We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth...

We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth sailing Membee has always been helpful in resolving any issues we've encountered. We are just finalizing our first year end and our membership renewals are the highest they have ever been. Thank you.

Puntos a favor

I used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%.

Continued support throughout the learning process has been wonderful.

The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.

Puntos en contra

We've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.

Alternativas consideradas

Wild Apricot

Razones para cambiar a Membee

The monthly subscription for Membee was more reasonable for our Club. We also liked the fact that Membee help throughout the implementation process.

Respuesta de Membee

Hi Jeannine, thank you for the invaluable feedback and for sharing the amazing testimonial - we're ecstatic to hear that Membee has helped you reduce your administrative work by more than 50%! We would also like to thank you for working with us regarding a cookies issue that was caused by a bug in Safari. We appreciate your commitment and partnership with Membee!

Karen
Calificación general
  • Sector: Organización cívica y social
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Decision I Have Ever Made

Revisado el 4/6/2020

From my initial contact, the demonstration, registration, activation, transitioning from our...

From my initial contact, the demonstration, registration, activation, transitioning from our previous software and "Going Live" was a completely painless and amazing process. I have experienced more frustration with the use and installation of simple pieces of software for graphics or office programs than I have had with the implementation of the entire Membee software. The level of support I have received was above and beyond my expectations.

Puntos a favor

Creating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.

Puntos en contra

I have found absolutely NO Cons to this software

Alternativas consideradas

Wild Apricot

Razones para elegir Membee

The other software was cumbersome, difficult to manoeuvre around, reports never exactly what I wanted and updating and managing everything from correspondence, profiles, payments - invoicing and receipts was too time consuming.

Software anterior

ChamberMaster

Razones para cambiar a Membee

The individual I spoke with seemed to have little interest in what I wanted and resorted to high pressure sales. With Membee, every communication I experienced was professional, helpful and comfortable. Membee was hands down the right choice for us.
Jason
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Prepare for lots of mouse clicks

Revisado el 21/11/2019

Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a...

Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.

Puntos a favor

Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.

Puntos en contra

While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.

Respuesta de Membee

Thank you for taking the time to provide your experience of Membee, Jason. We highly appreciate your honest feedback!

Janice
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent software - best ever customer service and tech support!

Revisado el 3/6/2019

Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership...

Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years.

Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.

Puntos a favor

Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!

What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.

Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.

A wide range of well-written tutorials are also available.

As a provincial non-profit, Membee is affordable.

Puntos en contra

Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.

Alternativas consideradas

Wild Apricot y SilkStart MultiChapter

Razones para cambiar a Membee

Price and Membee's willingness to work with our organization to make the software work for our needs (dual and family members).

Respuesta de Membee

Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!

Alana
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Member Management Software

Revisado el 31/1/2022

We've been live with Membee for 5 months and have had a fairly seamless experience! The implementati...

We've been live with Membee for 5 months and have had a fairly seamless experience! The implementation process was great and everyone we've worked with has been very diligent and helpful.

Puntos a favor

- New Member Sign Up & Renewal Process - extremely easy to configure and easy for companies to use
- Payment processing - very easy to use, we have already seen a large increase in members paying online for things
- Ability to customize things to how it works bets for us
- The Live Chat feature is extremely helpful

Puntos en contra

- More training on the website tools would have been helpful
- There are so many different options and configurations available to every aspect of the platform that sometimes it can be a bit confusing to get the right set-up (really only half of a con!)

Alternativas consideradas

Naylor AMS y YourMembership

Razones para elegir Membee

The product we had was a proprietary platform that we were having a lot of issues with, specifically the website. We also had limited abilities in terms of reporting.

Razones para cambiar a Membee

The features available in Membee best fit what we were looking for and the fees are very reasonable, especially for a small not for profit.
Mostrando 5 opiniones de 22 Todas las opiniones

Preguntas frecuentes sobre Membee

He aquí algunas preguntas frecuentes sobre Membee.

Membee ofrece los siguientes planes de precios:

  • A partir de: CAD 88,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Membee son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

Membee admite los siguientes idiomas:

inglés

Membee admite los siguientes dispositivos:

Membee se integra con las siguientes aplicaciones:

Authorize.Net, BluePay, Constant Contact, Google Maps, Mailchimp, PayPal, Stripe, WordPress

Membee ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Membee.