WellnessLiving
Sobre WellnessLiving
WellnessLiving es una solución todo en uno de reserva online, programación de recursos, generación de clientes potenciales y creación de informes para empresas centradas en la salud y el bienestar. Diseñado para establecimientos de bienestar como estudios de yoga, spas, salones, entrenamiento personal, gimnasios de fitness, estudios de pilates y clubes de baile, WellnessLiving proporciona las herramientas que los usuarios necesitan para gestionar sus tareas comerciales diarias, empleados, membresías, ventas, marketing y más.
La experiencia del cliente permite reservar clases o tratamientos online a través de las aplicaciones móviles nativas de Android e iOS, Facebook o directamente a través del listado de categorías de WellnessLiving, generado automáticamente. Los clientes pueden usar la aplicación móvil WellnessLiving para reservar citas, pagar servicios y escribir reseñas, así como compartir sus experiencias en Facebook. Una vez realizadas las reservas, las notificaciones y confirmaciones se envían automáticamente a los clientes y al personal a través de SMS o correo electrónico. La comunicación posterior a la reserva es fácil con la función de SMS.
Desde el backend de WellnessLiving, los empleados y la administración pueden gestionar los horarios de clases o eventos sincronizando los datos en todas las plataformas para que los horarios estén siempre actualizados. Los usuarios pueden crear su tienda online usando el asistente WellnessLiving y comenzar a vender online al instante. Incluye una función POS que facilita el procesamiento de tarjetas de crédito, los pagos recurrentes y las retiradas de membresía automáticas. Los empleadores también pueden usar herramientas de gestión del personal para programar turnos, administrar nóminas, supervisar el desempeño del personal, calcular sueldos y más.
Precios desde:
US$ 89,00/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a WellnessLiving
Clientes habituales
- Trabajadores autónomos
- Empresas pequeñas (2-50)
- Empresas medianas (51-500)
- Empresas grandes (500 o más)
Implementación
- Basado en la nube
- Entorno local
Disponible en los países siguientes
Australia, Canadá, Estados Unidos, Reino Unido
Idiomas admitidos
inglés
Precios desde:
US$ 89,00/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a WellnessLiving
Imágenes
Funciones
Funcionalidades totales de WellnessLiving: 185
Alternativas
Virtuagym
Meta for Business
ClubWorx
TRIIB
Opiniones
¿Ya tienes WellnessLiving?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic software that is totally customizable to my business. Great service too.
Revisado el 30/10/2017
Simple, customizable, and easy to use with great support. From my experience there is no service...
Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.
Puntos a favor
I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level.
Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.
Respuesta de WellnessLiving Systems
Hi Justin!
Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Growing Pains, but Excellent for Management of Traditional Martial Arts Schools
Revisado el 2/6/2022
Today, we contacted TS because we were trying to determine how to view a hold we had placed on a...
Today, we contacted TS because we were trying to determine how to view a hold we had placed on a student's membership. Tech Advisor [SENSITIVE CONTENT] quickly showed us how to do so. Then, unprompted, she showed us how to view past payments from the same page. So, we got a bonus benefit from one support call! Thereafter, another question occurred to us, and we asked [SENSITIVE CONTENT] to show us how to generate a report that would show us members who have two or more enrollments. After researching the issue, [SENSITIVE CONTENT] was able to answer this final question. My overall impression of [SENSITIVE CONTENT] assistance is that she is extremely knowledgeable about the software, emphasizes its strengths, and is most personable. For example, during our call she said: "let me show you something really cool about Wellness Living: Power Searches..." [SENSITIVE CONTENT], then, explained the many benefits of Power Searches. This excellent guidance and enthusiasm is refreshing and much appreciated. Kudos to [SENSITIVE CONTENT]
Puntos a favor
We have been with Wellness Living for more than 2 years and have been satisfied with the platform for its stability, features and Tech Support, which was superb as they would pick up our calls right away and provide excellent guidance. Their TS staff is highly intelligent, well-trained, professional and polite.
Puntos en contra
However, in recent months, TS has been over-burdened because they are normally unavailable when we call, which slows down our work flow. If this trend continues, we might have to look for a new management platform. This is not a reflection on the TS staff. Rather, it is likely a function of Wellness Living's growing popularity.
Alternativas consideradas
MindbodyRazones para elegir WellnessLiving
Zen Planner had excellent features and Tech Support, but it was not possible to integrate live and recorded online classes in the paid platform. During the Pandemic, this was critical. So, we switched to Wellness Living.Software anterior
Zen PlannerRazones para cambiar a WellnessLiving
Before Zen Planner we used Mind Body. However, we left MB because in the 5 years we were with them, they made no enhancements to the software for traditional martial arts schools, it was wildly overpriced, extremely difficult to use and it was almost impossible to get tech support on the phone. Then, after we decided to move from Zen Planner, we took another look at MB because they offered streaming of live and recorded classes. However, MB was 4 times the price of Wellness Living!Respuesta de WellnessLiving Systems
Hey Richard,
Thanks for sharing your amazing review. At the onset of COVID we saw the writing on the wall and we made a strong push to add live streaming, on-demand video, and many other features to make it extremely simple to run your martial arts school online (in many cases it actually helped our customers add new revenue streams onto their business!). As a company, we strive to achieve an edge by delivering far better support for your business compared to many of our larger competitors, and at an extremely affordable price too. It's also why we set the bar so high for our technical support staff: We want to help you grow your business with the confidence of a software expert at your side and for you to end every call having learned something new. We apologize for the recent delays in response times, we are growing our support staff exponentially and we're also working hard to train them thoroughly to Galia's level! ;)
Sarah M. (Customer Advocate)
- Sector: Artes escénicas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Clunky software, dishonesty - all they care about is making the sale.
Revisado el 4/3/2022
Shocking. Make sure you try this product before you commit to it.
Shocking. Make sure you try this product before you commit to it.
Puntos a favor
Retention reporting feature is well thought out.If your business model aligns with the system, I am sure it would be great, if it doesn't, expect headaches.
Puntos en contra
Overall culture of dishonesty. Sales team told me the software had features it didn't have. I tried to work with the software and find a way around this. I couldn't. I then tried to leave the software, this was virtually impossible, the first customer retention team member I spoke to promised they would create a feature to fix the issue I had within the month & that they would get back to me, they did not get back to me and I had to follow up. This happened several times until finally I ended up being allocated to someone else. This person organised a 50% refund for me, which I am grateful for. They advised that all I had to do was re enter my card details into WL and then they would organise the refund. I did this in good faith. I was then advised that if I did not agree to continue with wellness living, I would not be given the 50% refund which had already been agreed upon! I was extremely angry about this. To receive the 50% refund, I have had to agree to stay with the software with no date to which the issue I raised would be fixed.
The software is slow and clunky (2021 Macbook Pro). It regularly has glitches. It takes our customers to our competitors booking form instead of ours, if they have previously logged in with them and not cleared their cache/cookies in between. Our customers find the booking workflow/process extremely confusing which has cost us sales & time. Creating emails is a clunky process.
Alternativas consideradas
MindbodyRazones para elegir WellnessLiving
So our customers could book their own make up classes and handle their own bookings with ease.Razones para cambiar a WellnessLiving
Price & functionality which was advertised to me by the sales staff.Respuesta de WellnessLiving Systems
Hey Rosa,
As a company, it's very important to us to see long-term success with each of our customers and we do everything we can to make your transition to WellnessLiving a great one. Many of our customers are making use of our advanced client retention tools with integrated notifications, rewards and client management features that help you to use automations to keep more of your clients coming back to your business. There are a lot of features built into WellnessLiving and it's part of the reason we spend so much time understanding your needs before proceeding with account sign-up. You mentioned some very serious concerns involving your sign-up and we are looking into this. As our customer, you are our first priority and we'll do everything to make this right. I've sent you an email, please let me know when works best for a call or alternatively, you can reach me anytime on 1-888-668-7728 and we'll find a great solution, together.
Steven M. (Customer Advocate)
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy and Feature-Packed System
Revisado el 30/5/2022
It's been really positive over the past 6 years. I'm always on the lookout for new software but I...
It's been really positive over the past 6 years. I'm always on the lookout for new software but I turn down everyone else because Wellness Living can't be beat for price and features.
Puntos a favor
You can make your site simple or more complex, depending on how many of the tools you choose to integrate. I've been with Wellness Living since 2016, mainly because it's easy to use and the technology support is first rate. I wasn't using the email feature but it was pointed out to me that I could use reports to find clients who hadn't been visiting in the last 2-6 months, then email them directly from the software with a win-back campaign. I appreciate all that this company does to keep its clients updated and informed.
Puntos en contra
It can be pricey for small business owners, but there are ways to reduce your costs.
Alternativas consideradas
PunchpassRazones para elegir WellnessLiving
Did not feel tech support was available enoughSoftware anterior
MindbodyRazones para cambiar a WellnessLiving
More features in Wellness LivingRespuesta de WellnessLiving Systems
Hey Pauline,
Thank you for the great review. WellnessLiving is all about you, our customer, and that means having the customization to really tailor your online presence the way you want it. Our software is built around customization so you have the freedom to focus on the areas and features that you want to use. The ability to segment your clients into groups by things like purchases or attendance history is so valuable because research has shown targeted campaigns are up to 50% more effective than your run of the mill marketing blast, and that means you're recouping a higher percentage of your time and money on marketing spend. Because we offer an integrated all-in-one solution, there's also no need to pay for costly add-ons like some of our competitors like to charge for tools we include like emails, automations, and segmented client lists. We've really enjoyed working with you since 2016 and we're looking forward to the years to come!
Susan A. (Customer Advocate)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
WellnessLiving for the Win!
Revisado el 19/5/2022
Puntos a favor
Software is simple to navigate and Integration was easy. Transition was seamless and so much more visually appealing for both staff and clients.
Puntos en contra
Setting up my teacher training is always a bit time consuming because of the amount of different days/times.
Razones para elegir WellnessLiving
Became way too expensive and customer service went downhill.Software anterior
MindbodyRazones para cambiar a WellnessLiving
The demo was fantastic.[SENSITIVE CONTENT] was my demo specialist and she was informative, knowledgeable, and personable. WellnessLiving specifically matched me with a specialist who knew the ins and outs of my industry to ensure I was comfortable and confident with their software.Respuesta de WellnessLiving Systems
Hey Hilary,
Thank you for the amazing review! We're delighted that you have found success with our software and that it has delivered a great visual experience to your staff and clients. At first, switching software companies seems like huge ordeal for any business owner, but our onboarding specialists are experts at what they do; they make the entire process a breeze, and you quickly start seeing the benefits of making the switch! Our co-founders Len and Sasha had previously used Mindbody and other software providers to run their own business, but it was clear from the start that the customer wasn't the focus, which manifested itself in issues with software usability, customer support, and the constant price increases. At WellnessLiving, we strive to put the whole focus on you - our customer - and you can always count on us to fully support you! We'll pass on the good word to Jackie, and we're working on sharing her knowledge with our other team members!
Jack T. (Customer Advocate)
Preguntas frecuentes sobre WellnessLiving
He aquí algunas preguntas frecuentes sobre WellnessLiving.P. ¿Qué tipo de planes de precios ofrece WellnessLiving?
WellnessLiving ofrece los siguientes planes de precios:
- A partir de: US$ 89,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de WellnessLiving?
Los clientes habituales de WellnessLiving son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite WellnessLiving?
WellnessLiving admite los siguientes idiomas:
inglés
P. ¿WellnessLiving es compatible con dispositivos móviles?
WellnessLiving admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra WellnessLiving?
WellnessLiving se integra con las siguientes aplicaciones:
Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress
P. ¿Qué tipo de asistencia ofrece WellnessLiving?
WellnessLiving ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para WellnessLiving.
- Software para fitness
- Software para entrenadores personales
- Software para academias de baile
- Software para centros de yoga
- Software para centros de artes marciales
- Software para estudio de pilates
- Software para centros de masaje
- Software para escuelas de música
- Software para spa
- Software para clubes
- Programas de gestión de socios
- Herramientas de planificación
- Software para agendar citas
- Software de gestión empresarial
- Software para calendarios
- Software de recordatorios de citas
