--- description: Busca información actualizada sobre CustomerHero en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CustomerHero con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CustomerHero: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/234/survey/software) > [CustomerHero](/software/109423/startquestion) # CustomerHero Canonical: https://www.getapp.com.co/software/109423/startquestion Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/109423/startquestion?page=2) > Startquestion es una herramienta basada en la web para crear encuestas, cuestionarios y formularios con el fin de recopilar pedidos o registros, estudiar clientes, evaluar empleados y más > > Veredicto: 175 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 175 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CustomerHero - **Constitución**: 2006 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - API - Acceso móvil - Admite audio/imágenes/vídeo - Aleatorización - Alertas de secciones ambiguas - Alertas y notificaciones - Almacenamiento seguro de datos - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis estadístico - Análisis visual - Arrastrar y soltar - Biblioteca de preguntas - Búsqueda/filtro - CRM - Campos de texto - Campos personalizables - Captura y transferencia de datos - Comentarios anónimos ## Integraciones (en total: 21) - Asana - ExpertSender - FreshMail - GetResponse - Google Analytics 360 - Google Sheets - HubSpot CRM - HubSpot Content Hub - JIRA Service Management - Magento BI - Mailchimp - Microsoft 365 - SALESmanago Marketing Automation - Salesforce Sales Cloud - Shopify … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para encuestas](https://www.getapp.com.co/directory/234/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.getapp.com.co/directory/234/survey/software) - [Software de automatización de formularios](https://www.getapp.com.co/directory/589/forms-automation/software) - [Instrumentos de recogida de datos](https://www.getapp.com.co/directory/707/data-collection/software) - [Software de experiencia del usuario (UX)](https://www.getapp.com.co/directory/1287/ux/software) - [Software NPS](https://www.getapp.com.co/directory/1963/nps/software) ## Alternativas 1. [Typeform](https://www.getapp.com.co/software/91581/typeform) — 4.7/5 (950 reviews) 2. [Google Forms](https://www.getapp.com.co/software/112857/google-forms) — 4.7/5 (11385 reviews) 3. [SurveyMonkey](https://www.getapp.com.co/software/2371/surveymonkey) — 4.6/5 (10432 reviews) 4. [Jotform](https://www.getapp.com.co/software/10191/jotform-4-0) — 4.7/5 (2841 reviews) 5. [Survicate](https://www.getapp.com.co/software/101401/survicate) — 4.6/5 (99 reviews) ## Opiniones ### "Very helpful tool\! It will do the job for you\!" — 5.0/5 > **Katarzyna** | *8 de junio de 2022* | Ingeniería industrial o mecánica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step. > > **Puntos en contra**: I use the tool quite shortly, at the moment I have not encountered any problems. > > I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience. ----- ### "On the market scale of such platforms, it believes that the price-quality ratio is appropriate." — 5.0/5 > **Jakub** | *9 de septiembre de 2021* | Juegos de ordenador | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Help on your part in case of any problems. The help of your \[SENSITIVE CONTENT\] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with \[SENSITIVE CONTENT\]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most. > > **Puntos en contra**: Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform. ----- ### "Helpful tool" — 4.0/5 > **justyna** | *27 de octubre de 2020* | Investigación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy tool, good for fast, ad hoc projects. There is always a help desk that responds very fast. There are articles/blog where you can learn new things, findexamples about project that you are planning to do. > > **Puntos en contra**: Sometimes I receive requires for changes in the survey from my customers and implementation is not always easy. Sometimes the survey uploads them quite long and it doesn't go smoothly. It would be also good to have more graphic possibilities like pictures for example. > > NPS researches, evaluation of some products, services, expectations towards some solutions ----- ### "Intuitive, easy to use, containing all the key functionalities needed in the daily work" — 5.0/5 > **Dagmara** | *4 de agosto de 2021* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys. > > **Puntos en contra**: I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client. ----- ### "Startquestion- easy to implement, easy to use" — 5.0/5 > **Aleksandra** | *6 de junio de 2022* | Biotecnología | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication. > > **Puntos en contra**: I don't have cons. Every issue was solved by client service. > > 9/10= highly recommend for a friend or collegue. It's easy to use, easy to implement. Very nice workshops for the team before the launch. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/109423/startquestion?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/109423/startquestion) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados