--- description: Busca información actualizada sobre Health Cloud en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Health Cloud con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Health Cloud: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM de salud](/directory/937/healthcare-crm/software) > [Health Cloud](/software/109415/health-cloud) # Health Cloud Canonical: https://www.getapp.com.co/software/109415/health-cloud Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/109415/health-cloud?page=2) > Health Cloud, de Salesforce, es un software integral y colaborativo de gestión de pacientes y CRM de atención médica para proveedores de atención médica, pagadores y pacientes. > > Veredicto: 70 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 70 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Salesforce - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: US$ 350,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - API - Acceso móvil - Agregación de datos - Aleatorización - Alertas configurables - Alertas de correo electrónico - Alertas de móvil - Alertas en tiempo real - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Análisis predictivo - Arrastrar y soltar - Auditoría para archivos de clientes - Automatización de marketing - Autopago - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro ## Integraciones (en total: 1) - Tableau ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM de salud](https://www.getapp.com.co/directory/937/healthcare-crm/software) ## Categorías relacionadas - [Software CRM de salud](https://www.getapp.com.co/directory/937/healthcare-crm/software) - [Software de gestión de pacientes](https://www.getapp.com.co/directory/901/patient-management/software) - [Software de comunicación con el paciente](https://www.getapp.com.co/directory/1359/patient-engagement/software) - [AI Agents for Customer Support](https://www.getapp.com.co/directory/5025/ai-agents-for-customer-support/software) - [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software) ## Alternativas 1. [Carepatron](https://www.getapp.com.co/software/2048864/care-patron) — 4.4/5 (859 reviews) 2. [Jane](https://www.getapp.com.co/software/122271/jane-app) — 4.8/5 (535 reviews) 3. [BestoSys](https://www.getapp.com.co/software/107765/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.getapp.com.co/software/112769/epiccare-emr) — 4.4/5 (456 reviews) 5. [Pabau](https://www.getapp.com.co/software/168847/pabau-crm) — 4.7/5 (654 reviews) ## Opiniones ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 de mayo de 2026* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Puntos en contra**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Usuario verificado** | *21 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Puntos en contra**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- ### "Strong management tool" — 3.0/5 > **Chanda** | *24 de marzo de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform. > > **Puntos en contra**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting. > > my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work. ----- ### "A useful and efficient Healthcare Management Solution" — 4.0/5 > **Marco** | *2 de julio de 2026* | Banca | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: What I liked most about Health Cloud is its intuitive interface and the way it keeps important patient information organized in one place. It makes collaboration easier and helps improve efficiency in daily tasks. Overall, it provides a smooth and user-friendly experience. > > **Puntos en contra**: What I didn’t like about Health Cloud is that some features can be difficult to learn at first, and the interface may feel overwhelming for new users. At times, certain processes require too many steps, which can slow down daily tasks. Overall, there is room for improvement in usability. > > Overall, my experience with Health Cloud has been positive. It offers useful features for managing information efficiently and supports better organization of daily work. Although there is a learning curve and some areas could be more user-friendly, it is a valuable solution overall. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Usuario verificado** | *30 de enero de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Puntos en contra**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/109415/health-cloud?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/109415/health-cloud) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados