Time To Pet

It's the best modern-day solution for keeping track of client/pet info, handling billing, tracking service requests, and more. What I like most is it's interactive and it provides our customers with their very own customer portal, making scheduling a breeze (now if only I could convince ALL of our baby boomers to use it, that's the trick). That said, the feedback from our customers has been nothing but positive over the past 2 years and they love the mobile app.

Note: We switched from a competitor's system that we had been using from 2010-2015 (their software was archaic and dreadful to use - TTP is a delightful breeze in comparison). It was the best move we could've made.

There's nothing that I "dislike" about this software. But, if forced to choose, I'd say the mobile app needs a minor update - nothing major and I already reached out to their support team and, as in the past, I know they're giving it attention . Which is another one of my favorite things about this software...their support is incredible!

The ease of use for our clients and all the features for our clients. They can see the exact route their dog takes on the walk, they can easily message with their walker or management, they can schedule walks right from their phone, and can even pay their bill on the go.

Invoicing has been a huge improvement over our other dog walking software. Like HUGE. The only improvement I’d like to see if visits automatically showing up on the correct invoice based on the month. In the beginning we had multiple invoices for clients each month because the services aren’t automatically placed on the correct invoice. TTP said they are working on this though.

We love that this software fits EVERY single need we have as pet sitters/dog walkers. Its impossible to pick just one thing that we love.

I would love if clients could rate a "reservation" on a 1-5 star scale as another industry software does.