--- description: Busca información actualizada sobre Toky en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Toky con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toky: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/294/telephony/software) > [Toky](/software/108711/toky) # Toky Canonical: https://www.getapp.com.co/software/108711/toky Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/108711/toky?page=2) > Toky es un sistema telefónico en la nube que te ayuda a mejorar la comunicación con clientes y equipos. Crea el centro de atención telefónica de tu empresa con números de teléfono virtuales, SMS, IVR, integraciones de CRM y más. > > Veredicto: 106 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 106 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Toky - **Ubicación**: Palo Alto, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: US$ 25,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés, portugués - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - API - Acceso móvil - Alertas y notificaciones - Archivo y conservación - Automated Attendant - Base de datos de contactos - CRM - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Centro de atención telefónica virtual - Chat en vivo - Compras y recepción - Comunicación multicanal - Conexión VoIP - Creación de informes de llamadas - Creación de informes y estadísticas - Creación de informes/análisis - De texto a voz - Desvío de llamadas ## Integraciones (en total: 25) - ActiveCampaign - Agile CRM - Freshdesk - Freshsales - Front - Google Data Studio - Highrise - HubSpot CRM - Insightly - Intercom - Keap - Kommo - Kustomer - Meta for Business - Pipedrive … y 10 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software) - [Software para call center](https://www.getapp.com.co/directory/275/call-center/software) - [Software de contact center](https://www.getapp.com.co/directory/593/contact-center/software) - [Software para sistemas telefónicos](https://www.getapp.com.co/directory/1099/business-phone-systems/software) - [Sistemas IVR](https://www.getapp.com.co/directory/289/ivr/software) ## Alternativas 1. [Aircall](https://www.getapp.com.co/software/100333/aircall) — 4.2/5 (458 reviews) 2. [Dialpad](https://www.getapp.com.co/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 3. [Ringover](https://www.getapp.com.co/software/117547/ringover) — 4.7/5 (858 reviews) 4. [DialedIn CCaaS](https://www.getapp.com.co/software/104279/chasedata) — 4.8/5 (314 reviews) 5. [3CX](https://www.getapp.com.co/software/103409/3cx) — 4.4/5 (465 reviews) ## Opiniones ### "The best virtual number service you could have\!" — 4.0/5 > **Ramanan** | *23 de marzo de 2019* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of onboarding and the ability to quickly define agents etc. > > **Puntos en contra**: The confusing subscriptions. The initial subscription didnot involve credits. ideally it should and the n later on people can be advised that this is free credit and they have to buy more for SMS and calls. This was not clear. > > Am fairly convinced its a great service with all the integrations being offered. I didnot like the fact that I cannot choose numbers from areas of my choice. Its limited in number and also the fact that some carriers (supposedly) donot allow for sending and receiving SMS to the US numbers proposed by Toky. ----- ### "Surprising in the best possible ways\!" — 5.0/5 > **Annie** | *12 de marzo de 2019* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Availability of information - Customer support - Trial period - Ease of use - Customization - Extensions \& integration with CRM - Value for money > > **Puntos en contra**: None\! So far, it's been smooth sailing in every aspect the features available have met each of my team's needs. > > It started with the smart personalization on the website - the system recognized my IP and surfaced a link to information tailored to my country - immediately 9/10 of the questions I came with were answered. The sales and support teams have their intercom software calibrated to a T - they make themselves available at every crucial decision-making moment. The trial period gave me ample time to get to know the system and customize it for my team's needs and prove it's value to the finance team. The UI is intuitive, easy to understand, and the software is highly customizable. I was able to set up 3 customer-facing teams, configure an IVR menu, and call forwarding, within just a few hours. When a question did arise, the (stellar\!\!) Help Center had a clear, concise answer, often with screenshots or videos to make it even easier to solve. It integrates seamlessly with our CRM, allowing the team to work more efficiently without having to leave their workflow. I have come to expect lots of headaches when setting up a new system for operational teams and Toky surprised me in the best ways on every front. ----- ### "Countless bugs, non existent customer service" — 1.0/5 > **Usuario verificado** | *24 de julio de 2019* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Bugs, bugs and more bugs. Bugs everywhere that will make your blood boil and your customers to leave you. Customer support non-existent and nobody in Toky wants to know or improve their product and their bugs. The biggest mistake of our professional lives to move over to Toky from Aircall. Do not make the same mistake\! > > **Puntos en contra**: Bugs, bugs and more of them. Customer support does not want to know about the bugs of their products. They are very slow to respond to queries effectively. ----- ### "Using for a a few years" — 5.0/5 > **Usuario verificado** | *17 de septiembre de 2020* | Servicios jurídicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Features are good, integration was simple, adding new users is easy. Very easy to use both in browser and phone. Support is great, what's not to like > > **Puntos en contra**: Nothing, Toky is great. In the early days we had some teething problems but that was over 3 years ago and the system is much improved since then > > We have been using Toky for over 3 years, we use it for multiple businesses all in one account and it works great. It does everything we need. ----- ### "Reliable IVR" — 4.0/5 > **Pere** | *25 de febrero de 2019* | Recursos Humanos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Having everything connected from one site > > **Puntos en contra**: Sometimes are not easy to use, especially the IVR settings > > They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/108711/toky?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/108711/toky) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados