--- description: Busca información actualizada sobre Prompt.io en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Prompt.io con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Prompt.io: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [Prompt.io](/software/108665/chatbox) # Prompt.io Canonical: https://www.getapp.com.co/software/108665/chatbox Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/108665/chatbox?page=2) > Inicia conversaciones de texto por SMS bidireccionales en un minuto, automatizaciones mejoradas con NLP (procesamiento del lenguaje natural, por sus siglas en inglés) en una hora e Instant Apps en un día. > > Veredicto: 9 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 9 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Prompt.io - **Ubicación**: Seattle, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: US$ 1.000,00 - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - AI Copilot - API - Alerts/Escalation - Arrastrar y soltar - Base de datos de clientes - CRM - Chat en vivo - Chat y mensajería - Comunicación multicanal - Concursar por sms - Creación de informes/análisis - Creación de marca personalizable - Encuestas y comentarios - Envío masivo de mensajes de texto - Formularios personalizables - Gestión de aplicaciones - Gestión de centros de atención telefónica - Gestión de comentarios - Gestión de contactos - Gestión de tickets de soporte ## Integraciones (en total: 6) - Bandwidth - NationBuilder - Salesforce Sales Cloud - Slack - Twilio - Ytel ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) - [Software para envío de SMS](https://www.getapp.com.co/directory/1291/sms-marketing/software) - [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software) - [Herramientas de mobile marketing](https://www.getapp.com.co/directory/309/mobile-marketing/software) - [Soluciones de comunicación basadas en la nube](https://www.getapp.com.co/directory/1631/cloud-communication-platform/software) ## Alternativas 1. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24103 reviews) 2. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1723 reviews) 3. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1781 reviews) 4. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Intercom](https://www.getapp.com.co/software/91379/intercom) — 4.5/5 (1133 reviews) ## Opiniones ### "Incredible Product that Helped Us Grow" — 5.0/5 > **Usuario verificado** | *8 de abril de 2019* | Capital riesgo y capital privado | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Chatbox was easy to use, and more importantly, easy for our users to interact with > > **Puntos en contra**: It took us some time to fully understand what it is capable of ----- ### "It's great for messaging peer to peer or broadcast" — 4.0/5 > **Brenda** | *10 de septiembre de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It was very easy and straight forward to set up and manage. > > **Puntos en contra**: I would have liked for each individual organizer or person sending out texts to have their own inbox as when there was replies everyone on the team got to see all messages. > > Prompt.io does a great job with tags I enjoy how they are color coded and easy to add or remove. I really enjoyed learning new features as they do come out often. ----- ### "Too spotty of service to rely on" — 2.0/5 > **Kim** | *29 de enero de 2019* | Administración educativa | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Chatbox makes it easy to text customers directly from salesforce, and keeps a record of SMS conversations on the salesforce file. It's as easy to keep texting records as it is to keep email records with Chatbox. > > **Puntos en contra**: Our team constantly experience service outages/downtimes during peak hours of operation. When trying to send a text, it's almost a 50/50 shot that it will go through. The integration is not set up to work will with large sales teams. ----- ### "Useful Product, Responsive team" — 4.0/5 > **Claire** | *13 de septiembre de 2019* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The product is great for our CRM and outreach- texting potential students allows us to reach them in a way that is probably the most accessible today. It allows us to coordinate with students to book calls, find out what info they need, or quickly recognize a lack of interest. The primary features are easy to use and straightforward. > > **Puntos en contra**: When it comes to admin usage and deeper features of the software, it's not as easy to navigate. Sometimes glitches prevent us from responding to leads in a timely manner, if at all (though this is rare). Making it easier for admins to add and edit macros from the inbox view would be really helpful, and it's also a little too easy to accidentally delete a macro. > > There were some issues with the rollout of CB2, but I was able to work with the team to resolve those issues-- they were responsive, communicative, and made a serious effort to better understand our uses of the product to improve service going forward. The Chatbox team is very easy to work with, and responsive to any concerns or issues we may encounter with the product. ----- ### "Extremely flexible company with a great product." — 5.0/5 > **George** | *5 de julio de 2017* | Aprendizaje en línea | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Chatbox is an incredibly lightweight yet powerful tool. It was incredibly easy to work with the team to setup text messaging within our Salesforce CRM. The biggest pro for me is how flexible Chatbox is with building and implementing our product. We had a few but very specific requests on how the service needed to connect with Salesforce and Chatbox was VERY receptive to these asks and built out our needs accordingly. Beyond this, as we worked to roll out some automated texting from our Salesforce application they responded to feedback and changes we had requested and worked quickly to implement. Very impressive. > > **Puntos en contra**: Not many to mention but the only additional ask I would have would be for a better message template system which is something I believe Chatbox is already working on. > > We have seen close rates jump up around 20%-30% on individuals who had received SMS messages vs those that did not. In addition to those tangible benefits, the software is easiest enough to use that our internal users really enjoy having this tool at their disposal. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/108665/chatbox?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/108665/chatbox) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados