FTMaintenance CMMS

Solución CMMS para automatización de tareas de mantenimiento

4,3 /5 (50 opiniones) ¡Escribe una reseña!

Información general sobre FTMaintenance CMMS

¿Qué es FTMaintenance CMMS?

FTMaintenance es un software de gestión de mantenimiento informatizado (CMMS) local o basado en la nube para la gestión de órdenes de trabajo, gestión de activos, gestión de inventarios y mantenimiento predictivo y preventivo. La solución permite a las empresas de todos los tamaños optimizar sus operaciones y controlar los programas de mantenimiento. La aplicación basada en la nube es accesible desde cualquier lugar y en cualquier momento. La solución local se puede implementar localmente en las instalaciones del cliente.

La solución de gestión de órdenes de trabajo FTMaintenance ofrece una única plataforma desde la cual administrar todas las órdenes de trabajo, desde la asignación hasta la finalización. Las empresas pueden generar un número ilimitado de órdenes de trabajo, asignar tareas a los empleados y programar órdenes de trabajo diarias. Con el asistente de órdenes de trabajo personalizable, incluso un usuario con formación limitada en la aplicación puede procesar órdenes de trabajo con instrucciones paso a paso.

Las capacidades de gestión de activos del software ayudan a las empresas a administrar sus equipos y activos al almacenar toda la información de los activos y registros de mantenimiento pasados en una ubicación central. También contribuye a rastrear la ubicación de los equipos. La interfaz de tipo arrastrar y soltar permite a los usuarios agrupar activos y componentes relacionados en clases similares, así como reubicar equipos de una categoría a otra. La solución también ofrece herramientas de gestión de inventarios para mantener un recuento preciso de los equipos y piezas de servicio.

La función de planificación y programación de mantenimiento preventivo de FTMaintenance permite a las empresas automatizar la programación de mantenimiento de equipos y activos. El calendario de mantenimiento codificado por colores muestra los próximos programas de mantenimiento y recuerda a los usuarios cuándo se debe realizar el mantenimiento. Junto con el mantenimiento preventivo, la solución también permite a las empresas programar el mantenimiento predictivo para controlar el tiempo de inactividad no planificado en función del rendimiento de los equipos en tiempo real.

Información general sobre FTMaintenance CMMS

Precio

A partir de
US$ 40,00/mes

Opciones de precios

Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio

Funciones de FTMaintenance CMMS

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Canadá, México, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de FTMaintenance CMMS: Schedule preventive maintenance at regular intervals
Captura de pantalla de FTMaintenance CMMS: Schedule preventive maintenance at regular intervals Captura de pantalla de FTMaintenance CMMS: Track job order histories Captura de pantalla de FTMaintenance CMMS: Attach related documents to maintenance schedules Captura de pantalla de FTMaintenance CMMS: Track maintenance costs Captura de pantalla de FTMaintenance CMMS: Generate service requests with complete service details Captura de pantalla de FTMaintenance CMMS: Create different types of business reports using the tool Captura de pantalla de FTMaintenance CMMS: Manage jobs from mobile and tablet devices as FTMaintenance is mobile optimized

Opiniones de FTMaintenance CMMS

Opiniones de FTMaintenance CMMS

Calificación general
4,3
/
5
Excelente
27

Muy bien
18

Normal
3

Pobre
1

Malo
1

Relación calidad-precio
4,1
Funciones
4,1
Facilidad de uso
4
Asistencia al cliente
4,5
90% Un ha recomendado esta aplicación
Brian B.

The best Maintenance program available.

First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.


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Tom H.

Good product

Each asset is looked after and traced as per manufacturer recommendations.


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Stephanie R.

Not happy with the sales department

We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.


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John H.

Seeback Roofing

Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.

Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.


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Brian H.

Good CMMS for small business and getting up and running quickly.

Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.


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Brian B.
Sector: Automatización industrial
Tamaño de la empresa: 51-200 empleados
Traducir a español

The best Maintenance program available.

Software usado A diario durante Más de un año
Revisado el 6/12/2016
Fuente de la reseña: Capterra

First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.

Puntos a favor

What I like mostly about the software is how organized it can make even the unorganized person.

Puntos en contra

No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Tom H.
Sector: Producción de alimentos
Tamaño de la empresa: 51-200 empleados
Traducir a español

Good product

Software usado Semanalmente durante 1-5 meses
Revisado el 19/7/2019
Fuente de la reseña: Capterra

Each asset is looked after and traced as per manufacturer recommendations.

Puntos a favor

User friendly, easy to navigate and have some versatility.

Puntos en contra

Not very versatile, can not choose or edit the fields that you would like to see on your screen.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Stephanie R.
Sector: Fabricación de productos eléctricos/electrónicos
Tamaño de la empresa: 51-200 empleados
Traducir a español

Not happy with the sales department

Software usado A diario durante 1-5 meses
Revisado el 9/2/2017
Fuente de la reseña: SoftwareAdvice

We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.

Puntos a favor

Probably a good program if you had some support and customer service from them. The import process seemed to work well.

Puntos en contra

Not happy with the sales team and it is involved in getting it set up correctly for your company. Especially if you are not tech savvy which is one of the reasons we looked at purchasing it. Takes a lot of time to get it implemented.

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Respuesta de Lisa

We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running.

In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features.

We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/.

Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

John H.
Sector: Construcción
Tamaño de la empresa: 51-200 empleados
Traducir a español

Seeback Roofing

Software usado A diario durante 6-12 meses
Revisado el 2/2/2017
Fuente de la reseña: Capterra

Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.

Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.

Puntos a favor

Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

Puntos en contra

- Default reports are lackluster and limited
- Some modules can be tedious and finicky
- Having to switch between modules when doing minor things like creating new tasks or parts

Traducir a español

Respuesta de FasTrak SoftWorks

John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Brian H.
Sector: Fabricación de productos eléctricos/electrónicos
Tamaño de la empresa: 51-200 empleados
Traducir a español

Good CMMS for small business and getting up and running quickly.

Software usado A diario durante 1-5 meses
Revisado el 20/7/2018
Fuente de la reseña: SoftwareAdvice

Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.

Puntos a favor

Not complicated. Setting up equipment is super easy and quick. Vendors are just as easy. There's no complicated database coding to have to worry about. Everything just gets assigned a number which is up to you how you want to start with that. Just about every drop down menu starts off empty allowing you to fill it with your custom fields. Even a state drop down where you enter addresses. Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need. This is a very customizable yet basic software.

Puntos en contra

Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Recomendación de usuario
8,4/10
Basado en 50 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de FTMaintenance CMMS

Precios de FTMaintenance CMMS

A partir de
US$ 40,00/mes
Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio
Relación calidad-precio
4,1/5
Basado en 50 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de FTMaintenance CMMS

Funciones de FTMaintenance CMMS

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4,1/5
Basado en 50 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre FTMaintenance CMMS

Preguntas frecuentes sobre FTMaintenance CMMS

He aquí algunas preguntas frecuentes sobre FTMaintenance CMMS.

P. ¿Qué tipo de planes de precios ofrece FTMaintenance CMMS?

FTMaintenance CMMS ofrece los siguientes planes de precios:

A partir de: US$ 40,00/mes

Modelo de precios: Licencia de pago único, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de FTMaintenance CMMS?

No tenemos información sobre las características de FTMaintenance CMMS

P. ¿Quiénes son los usuarios habituales de FTMaintenance CMMS?

Los clientes habituales de FTMaintenance CMMS son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite FTMaintenance CMMS?

FTMaintenance CMMS admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece FTMaintenance CMMS?

FTMaintenance CMMS cuenta con los siguientes planes de precios:

Licencia de pago único, Suscripción

P. ¿FTMaintenance CMMS es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con FTMaintenance CMMS

P. ¿Con qué otras aplicaciones se integra FTMaintenance CMMS?

No tenemos información sobre los tipos de integración de FTMaintenance CMMS

P. ¿Qué tipo de asistencia ofrece FTMaintenance CMMS?

FTMaintenance CMMS ofrece las siguientes opciones de asistencia:

Asistencia telefónica, Preguntas frecuentes, Asistencia en línea, Tutoriales en vídeo