--- description: Busca información actualizada sobre Hostaway en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Hostaway con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/83/reservation-online-booking/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.com.co/software/106989/hostaway Página: 1 de 64\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/106989/hostaway?page=2) > Con la confianza de más de 20.000 gestores de propiedades en todo el mundo, Hostaway es la plataforma de gestión de alquileres vacacionales líder en el sector, impulsada por IA y diseñada para operadores profesionales de alquileres de corta duración. > > Veredicto: 1574 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### Beneficios clave de Hostaway Haz crecer y gestiona las reservas en los principales canales (Airbnb, Vrbo, Booking.com, Google). Sincroniza en tiempo real la disponibilidad, los precios y los calendarios en todos los canales conectados. Gestiona todas las reservas y conversaciones en una bandeja de entrada unificada. Automatiza el 93 % de las comunicaciones repetitivas con huéspedes gracias a las respuestas con IA. Aumenta tus ingresos más de un 25 % con los precios dinámicos. Supervisa el rendimiento con informes avanzados y datos de valor. Ofrece portales para propietarios y extractos automatizados para una total transparencia. Conecta tus herramientas favoritas gracias a más de 200 integraciones directas. Crea o conecta tu propio sitio web de reservas directas para reducir las comisiones de las OTA. Automatiza la gestión de la limpieza y las tareas. La mejor aplicación móvil del sector para gestionar tu negocio sobre la marcha. Soporte: Soporte telefónico premiado 24/7, con ayuda siempre a una llamada de distancia. Un completo Centro de Ayuda para el auto-servicio. Una valoración de satisfacción del cliente de más del 97 %. Cobertura de equipo global y multilingüe para un entendimiento local. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 1574 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hostaway - **Ubicación**: Helsinki, Finlandia - **Constitución**: 2015 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, danés, español, finés, francés, griego, inglés, italiano, neerlandés, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 199 más ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de canales - Aplicación móvil - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de propiedades - Búsqueda/filtro - CRM - Calendario de eventos - Campañas multicanal - Campos personalizables - Comunicación con los huéspedes - Contabilidad - Contabilidad integrada - Control de inventario ## Integraciones (en total: 63) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve … y 48 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.getapp.com.co/directory/83/reservation-online-booking/software) ## Categorías relacionadas - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) - [Software de alquiler vacacional](https://www.getapp.com.co/directory/183/vacation-rental/software) - [Software de gestión de canales](https://www.getapp.com.co/directory/738/channel-management/software) - [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software) - [Software de gestión de canales para hoteles](https://www.getapp.com.co/directory/1663/hotel-channel-management/software) ## Alternativas 1. [Buildium](https://www.getapp.com.co/software/101749/buildium-property-management-software) — 4.5/5 (2223 reviews) 2. [ResMan](https://www.getapp.com.co/software/113985/resman) — 4.6/5 (602 reviews) 3. [Rent Manager](https://www.getapp.com.co/software/113381/rent-manager) — 4.6/5 (624 reviews) 4. [Guesty](https://www.getapp.com.co/software/112215/guesty) — 4.4/5 (476 reviews) 5. [Innago](https://www.getapp.com.co/software/2038007/innago) — 4.9/5 (515 reviews) ## Opiniones ### "Good Customer Service" — 5.0/5 > **Estelle** | *14 de mayo de 2026* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Amazing customer support which makes the system easy to use. \[sensitive content hidden\] is our customer success partner who is lovely and really patient with showing us the system. > > **Puntos en contra**: It has so many features sometimes it can be a little bit overwhelming to look at, but once you know it, its great. > > Great customer service and support that gets back to you quickly. Also has a really good bank of support articles ----- ### "Shaki was great tech" — 5.0/5 > **Ashley** | *15 de mayo de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The tech's are always VERY knowledgeable and helpful and speak good English. My last tech was Shaki and she was wonderful\! > > **Puntos en contra**: Fees for multiple units has raised - we would prefer that the multi units have a discount for each one added vs the rate its at. > > professional, efficient and sync's well with vrbo and airbnb and the icals for other sites works well too. The App for the phone is great and efficient as well. This is our favorite booking manager and allows us to have direct bookings from the website builder to our direct website. ----- ### "Stay away from Hostaway." — 1.0/5 > **Jason** | *4 de diciembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Messaging automation was helpful across platforms was the only thing I liked. The rest o the service was not great. > > **Puntos en contra**: VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected. (less bookings now then before we signed up for Hostaway). Horrible support. They say they have 24/7 support but even if you call duirng business hours you'll be on hold for around 30 minutes. They try and lock you into a 12 month contract. They don't call or message you back if you have a problem with the serivce. > > Very bad. The sales guy was very good but lied to us about how discounts and promotions work. The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms. The VRBO integration wrecked our VRBO bookings. Bookings from VRBO after we integrated it with Hostaway dropped by 70%. We had to contact VRBO to disconnect the integration becaues of this problem and the account still hasn't fully recovered. The support team doesn't really know their own software. The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times. ----- ### "Great PMS for short term villa rentals" — 4.0/5 > **Philip** | *10 de febrero de 2026* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: \[sensitive content hidden\] did an outstanding job guiding me through the setup. While many platforms simply point you to their “intuitive” software and leave you to figure things out, Hostaway offered something rare these days: real human support. \[sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven incredibly useful. Her help made the entire onboarding process smooth, efficient, and genuinely enjoyable. I also like the fact that you can connectt Google Travel to your lisitngs effortless. Payment systems and guest portal all looks very professional. Overal a great software. > > **Puntos en contra**: The onboarding process could definitely be faster. From the moment you express interest in the software to actually gaining access, the wait is quite long. Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks. The VRBO integration also took far too long. Connecting my listings to Booking.com, Airbnb, and Google Travel was nearly instant, but VRBO requires Hostaway to handle the mapping internally. I was told the mapping was completed, only to later find out from VRBO that it wasn’t. This led to nearly four weeks of back‑and‑forth communication. A better solution would be to allow customers to perform the VRBO mapping themselves instead of relying on Hostaway to do it. Another drawback is the email design tools. They are very basic at the moment, especially compared to competitors who offer much more advanced and flexible templates. I do hope Hostaway improves this feature in the future. > > Excellent support, onboarding and strong features. Google Travel works well and payments look professional. However VRBO setup is slow and email design features need improvement. ----- ### "South out to \[sensitive content hidden\] Customer Service Super-star" — 5.0/5 > **Samantha** | *24 de mayo de 2026* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The best thing about Hostaway is the friendly and patient customer service. The Shout out to \[sensitive content hidden\] who has been a truly great help to me. Her professionalism and quick understanding of the issue I was having was appreciated. > > **Puntos en contra**: As I am based in Australia there is no Hostaway-referred business which is a disappointment. Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties. > > I have been with Hostaway for 9 months and have found it a basically good platform. Of course you have to get used to certain peculiarities but the more recent customer service has been great. I couldn't do my job without it. ----- Página: 1 de 64\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/106989/hostaway?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/106989/hostaway) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados