--- description: Busca información actualizada sobre RoomKeyPMS en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara RoomKeyPMS con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.com.co/software/106449/roomkeypms Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/106449/roomkeypms?page=2) > Ofrece mejores experiencias para los huéspedes, aumenta los ingresos y reduce los costos con un sistema de administración de propiedades que funciona y que tiene el respaldo de un equipo de expertos norteamericanos. > > Veredicto: 90 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 90 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RoomKeyPMS - **Ubicación**: Vancouver, Canadá - **Constitución**: 1978 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México ## Funciones - API - Acceso móvil - Automatización de marketing - Base de datos de clientes - CRM - Contabilidad integrada - Creación de informes y estadísticas - Creación de informes/análisis - Estancia prolongada - Facturación - Gestión de calendarios - Gestión de canales - Gestión de catering - Gestión de descuentos - Gestión de empleados - Gestión de facturas - Gestión de ingresos - Gestión de inventarios - Gestión de la disponibilidad - Gestión de la experiencia del huésped ## Integraciones (en total: 26) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus … y 11 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software) - [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software) - [Software para moteles](https://www.getapp.com.co/directory/3655/motel/software) ## Alternativas 1. [Guesty](https://www.getapp.com.co/software/112215/guesty) — 4.4/5 (485 reviews) 2. [Hotelogix](https://www.getapp.com.co/software/90944/hotelogix) — 4.4/5 (251 reviews) 3. [TenantCloud](https://www.getapp.com.co/software/106755/tenantcloud) — 4.3/5 (451 reviews) 4. [Yardi Voyager](https://www.getapp.com.co/software/1998975/yardi-voyager) — 4.2/5 (257 reviews) 5. [Buildium](https://www.getapp.com.co/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) ## Opiniones ### "Customer service" — 5.0/5 > **may** | *2 de agosto de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We are an independent boutique hotel that has been using Roomkey PMS since 2014. This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive. > > **Puntos en contra**: Would be nice if the system can work on Apple computers and Ipads ----- ### "Customer Support" — 5.0/5 > **Lisa** | *8 de febrero de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: RoomKey is fairly easy to navigate. The "Search" tab is super helpful when locating a guest reservation. The "Help" tab has all sorts of information and trainings available. > > **Puntos en contra**: I would like to see a function that separates the different rate codes, and show each guest that is staying under for instance the Corp. Rate or VA rate, not just on the in-house screen. Like you could research past guest that stayed under the Best Available Rate, etc. > > There customer support team is TOP TIER\!\!\! You are not placed on lengthy holds waiting for someone to finally answer the call. When you speak with anyone from the support team, (especially \[sensitive content hidden\]), they are always pleasant and easy to talk to. They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have. ----- ### "udating" — 3.0/5 > **Paul** | *15 de julio de 2009* > > **Puntos a favor**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Puntos en contra**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Boutique Hotel PMS" — 4.0/5 > **Anne-Marie** | *25 de enero de 2021* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is well designed for small-medium sized hotels, the cost is low compared to other PMS relooked at. Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software. The Forum is a great place to suggest improvements. The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless. Offers all the great upgrades for hotels that need it to grow. > > **Puntos en contra**: Very few cons, but if I had to state a couple: Takes a long time to get a Mac version developed, only Windows. Integrations are pricey but there is a vast array to choose from. Antiquated MS-DOs looking platform, could use some updating. Just small things ----- ### "Customer Service Outstanding\!" — 5.0/5 > **Sandra** | *31 de agosto de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Customer Service is OUTSTANDING\!\!\! Especially \[sensitive content hidden\]. The program is very user friendly. I like the monthly classes teaching/showing different aspects of the program. > > **Puntos en contra**: There is nothing at all that I do not like > > We have had RoomKey for over 4 years and my experience has been wonderful. There is so much to learn and when I have a problem, customer service is there to help. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/106449/roomkeypms?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/106449/roomkeypms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados