---
description: Busca información actualizada sobre RoomKeyPMS en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara RoomKeyPMS con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RoomKeyPMS: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms)

# RoomKeyPMS

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> Ofrece mejores experiencias para los huéspedes, aumenta los ingresos y reduce los costos con un sistema de administración de propiedades que funciona y que tiene el respaldo de un equipo de expertos norteamericanos.
> 
> Veredicto: 89 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 89 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: RoomKeyPMS
- **Ubicación**: Vancouver, Canadá
- **Constitución**: 1978

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop)
- **Idiomas admitidos**: francés, inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos, México

## Funciones

- API
- Acceso móvil
- Automatización de marketing
- Base de datos de clientes
- CRM
- Contabilidad integrada
- Creación de informes y estadísticas
- Creación de informes/análisis
- Estancia prolongada
- Facturación
- Gestión de calendarios
- Gestión de canales
- Gestión de catering
- Gestión de descuentos
- Gestión de empleados
- Gestión de ingresos
- Gestión de inventarios
- Gestión de la disponibilidad
- Gestión de la experiencia del huésped
- Gestión de opiniones

## Integraciones (en total: 26)

- Akia
- Aloha
- Amadeus
- Asterisk
- Avaya Cloud Office
- Heartland Payments+
- HelloShift
- M3 Accounting Core
- MYOB Acumatica
- MYOB Business
- Maitre'D
- Medallia Experience Cloud
- ORION
- Ordyx
- Pegasus

… y 11 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software)

## Categorías relacionadas

- [Software para hoteles](https://www.getapp.com.co/directory/81/hospitality-property-management/software)
- [Software de gestión hotelera](https://www.getapp.com.co/directory/592/hotel-management/software)
- [Software para moteles](https://www.getapp.com.co/directory/3655/motel/software)

## Alternativas

1. [Hotelogix](https://www.getapp.com.co/software/90944/hotelogix) — 4.4/5 (251 reviews)
2. [eZee Absolute](https://www.getapp.com.co/software/110741/ezee-absolute) — 4.6/5 (405 reviews)
3. [ResNexus](https://www.getapp.com.co/software/122499/reservation-nexus) — 4.8/5 (428 reviews)
4. [Sirvoy](https://www.getapp.com.co/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews)
5. [Little Hotelier](https://www.getapp.com.co/software/105201/little-hotelier) — 4.0/5 (220 reviews)

## Opiniones

### "Excellent PMS" — 5.0/5

> **Juan** | *26 de abril de 2024* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This system is very easy to use. Its interface is very user friendly. Also the tech support is awesome.
> 
> **Puntos en contra**: It's online only. So, if the internet goes off, you don't have PMS. I also thing that the activity log should be more detailed and easier to read.
> 
> Excellent. Great support and very friendly user.

-----

### "Roomkey Customer Service" — 5.0/5

> **KIyah** | *9 de diciembre de 2022* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Room key software is reasonably simple to learn excellent and fast software.
> 
> **Puntos en contra**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something.
> 
> Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise.

-----

### "udating" — 3.0/5

> **Paul** | *15 de julio de 2009*
> 
> **Puntos a favor**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues  I have encountered.
> 
> **Puntos en contra**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly  train new employees.  whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly.  the tokenization of CC\#'s has created some issues.  Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them.  Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this.
> 
> Roomkey is easy to grasp most general areas.  the finite idosyncrinicities can be a little difficult  for a  less computer literate person to understand but it can be trained into them.

-----

### "Excellent Tech Agent- \[sensitive content hidden\]" — 5.0/5

> **Gina** | *12 de junio de 2023* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The support\! \[sensitive content hidden\] is great asset to your team. Due to the fact that he knows your system and can easily fix an issues when prompt to. You should promote him, but he needs to be our tech agent forever.....
> 
> **Puntos en contra**: Takes to long to load and you cannot put a reservation in for more than 3 months without it glitching
> 
> My experience is always fantastic because of your agent \[sensitive content hidden\], always there to complete any errors or support needed

-----

### "Customer service" — 5.0/5

> **may** | *2 de agosto de 2023* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We are an independent boutique hotel that has been using Roomkey PMS since 2014.  This cloud based system is very easy to use and for new Front Desk Agents easy to learn.  The customer service is top notch, especially Adam who is always very patient and responsive.
> 
> **Puntos en contra**: Would be nice if the system can work on Apple computers and Ipads

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